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Mark B
Customer Reviews for Lloyds Repair Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Worked out PERFECTLY for me ! Great group of guys there too! 5 STARS!!!
tom jDrop off went very smoothly. Personnel were very friendly and helpful. Location was very convenient for my drop offs.
Joel RVery easy. In and out. Can drop off after hours at this location. Great experience
Sean PThe guys & the 3 cats were very nice, prompt, professional, knowledgeable, and the trucks was basically brand new. Perfect experience
Dusti HWe were very happy with the rental. The equipment was onsite & ready when we arrived for pickup. The staff was friendly & knowledgeable
Janine BMy dolly looked new but my tahoe shook when I pulled it and had a problem with the lights. Theh worked when I left but the passenger side light stopped working. I had to wiggle the harness by the handle for picking it up
Douglas DOur 15' rental truck was well maintained, clean and was easy to maneuver! I recommend this rental option to anyone looking to get the job done swiftly and with ease!
karen nStay the same
Kenneth WGreat service
Trent LBroken wipers, no A/C… terrible service all around… Don’t recommend this location at all!!
Angela SBest team ever
Filip GThis location was very close to where we were moving, and qualified us for a discount if we dropped off there. The staff was very friendly and helpful.
Andrew gThank you for the prompt service to get me back on the road to get my job done.
DAVID VSo easy. So effective. Well done uhaul.
Thomas WThanks
DENNIS GLloyds is a very well maintained and friendly dealership. I highly recommend this Dealer.
William WThe gentlemen at Lloyd’s were a pleasure to do business was with. When I arrived to pick up my truck it was in great shape and r they had started it up for me to warm it up. I highly recommend Lloyd’s, I did business with them years ago and will continue todo business with them given the opportunity. Thanks guys!!!
BETH CLoyds is always friendly and helpful. I go out of my way to rent from them.
Steve OI put plenty of fuel in that truck right before I dropped it off. And was charged for 2 gallons not happy!
Troy BBoth were smooth transactions, (took a little long in Alabama because he hadn't done one before, but very polite and helpful) gentlemen in tecumseh were very friendly and helpful. Trailer itself pulled very well. Overall very happy
John HIt would have been difficult to pick up the trailer in a different location if I had not had a family member to drive the car between the two locations.
Jeff GMy only concern was the license plate was a paper taped on the back of the trailer that I rented & was half falling off. Was concerned that I would get pulled over for it but was lucky that I did not.
tina oGreat experience. Equipment was clean and worked well. Check in was quick and efficient. Duane was great help. Highly recommend the location as well as U-Haul.
James BSame issue as above with old equipment
Vincent SAll was great
lance uShop was fantastic but I’d never recommend ANY UHaul location.
Pamela JGreat customer service, speedy, I was in, paid, hooked up to the trailer and on the road in about 15 minutes. Great location to do business with the staff was great.
darrell gSo easy to pick up
William WNothing, Brian at Lloyd's was great to deal with.
Joseph HThe truck was all ready for us when we arrived, check in was quick and easy and so was the return. Definitely would recommend this location.
Sue Shave more uhaul locations like this one.
hemitheus gThey have always gone out of the way to help
PEG VThey was ready to load me very friendly
Dale HLloyds Repair was very helpful and helped me to pick up the truck at their location. I had called them after receiving a call from U-Haul in Toledo that I had to get the truck from Daves Towing in Milan, MI was the closes location. I called Brian at Lloyd’s and he said they had many trucks and would make sure I could get the truck from them instead of going out of my way to get the truck. I would recommend anyone to rent a truck from them.
MIKE SI didn’t receive the furniture pads or dolly I rented, but I was still charged for them. I received and returned the equipment on my phone and disputed the charges. I just received the receipt and was still charged. I will never use Uhaul again in the future.
Justin SPersonable experience at both locations, much appreciated!
Heather MMake sure the door can be opened. VERY Difficult to slide door up. A woman like me couldnt open and a for a man it was hard to open! After loaded I took it back to where we picked it up for some help, he worked on it a little but didnt help.
rita rPhenomenal service, facility, and equipment!
ASHLEY HGreat place to do business.
Trent LVery unhappy with U-haul not calling me to inform the size of my rental had been changed back. Had rented 5x8 originally. Was called by U-haul 4 days before move to say upgrading to 6x12. Someone needed our 5x8. Plans were changed on our side for not needing extra vehicles. When arrived was changed back to 5x8 without telling us. Had to change our plans again!! Told we should have been called. Not their fault at rental. Will use another service.
BRIAN DNo one was there and when I followed the instructions to call the provided number ahead of time, still no response. Nowhere to rate UHAUL so I will do it here in hopes you will see it. The process for booking, picking up and dropping off was cumbersome to be generous.
William WTrailers where parked in remote location on soft grass with a hill to navigate over.
PAUL RIt was very easy and hassle fee. Will definitely use this location again
Karen G