Customer Reviews for Location Daniel Boivin
(U-Haul Neighborhood Dealer)

810 reviews

270 Principale   Saint-Sauveur-des-Monts, QC J0R1R0
(& La Gare St)

(450) 227-8174

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat: 7:30 am - 11 am
  • Sun: Closed

Services at this Location:

Contact Us

(450) 227-8174

270 Principale
Saint-Sauveur-des-Monts, QC J0R1R0
(& La Gare St)

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat: 7:30 am - 11 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Have been informed only the day before that no UHAUL trucks have winter tires while it is requested by law and absolutely necessary to drive in the snow in our province. Consequences: not able to go up the hill to y new place and had to get towed at 250$ to got out of the snow. I will complain at customer service and report to SAAQ since it is illegal not to have winter tires after december 1st in Quebec province.

Martin B. 
Rating:
5.0

Customer did not leave a comment.

vincent C. 
Rating:
5.0

Customer did not leave a comment.

Inouk D. 
Rating:
5.0

Customer did not leave a comment.

Real L. 
Rating:
5.0

Customer did not leave a comment.

Jocelyn B. 
Rating:
5.0

Customer did not leave a comment.

Jocelyn B. 
Rating:
3.0

Your kilometers rate are high because some of your competitor alows 200 klm with no fees so even if the the rate is higher. Thanks

gilles H. 
Rating:
5.0

Customer did not leave a comment.

Carmen L. 
Rating:
5.0

The staff is very friendly and helpful. I will definitely return.

Stephen W. 
Rating:
5.0

Customer did not leave a comment.

Christian C. 
Rating:
5.0

Customer did not leave a comment.

Claudine F. 
Rating:
5.0

Lorsqu'on livre la location personne vient voir si tout est bien merci

Richard M. 
Rating:
5.0

Excellent accueil. Agréable personnel et courtois.

jean P. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

La porte arrière du camion était ouverte et on a du nettoyer pour enlever les feuilles mortes.

CAMIL M. 
Rating:
5.0

Customer did not leave a comment.

Roger L. 
Rating:
4.0

This survy must be sent in french.

Pierre S. 
Rating:
5.0

Toujours garder ce service impeccable!

SUZANNE G. 
Rating:
5.0

Daniel a été très accommodants pour trouver une solution de remplacement à un camion!!! Gros merci

Jean-René C. 
Rating:
5.0

Customer did not leave a comment.

daniel R. 
Rating:
5.0

Customer did not leave a comment.

VALERIE M. 
Rating:
5.0

Customer did not leave a comment.

LUC L. 
Rating:
2.0

they force us to take insurance without even asking us. this is illegal

heroux F. 
Rating:
5.0

Customer did not leave a comment.

Jean-Marc D. 
Rating:
3.0

Customer did not leave a comment.

Normand V. 
Rating:
5.0

Customer did not leave a comment.

Dominic V. 
Rating:
4.0

very quick and simple process. Only deception the equipment is older then expected and beatten

Denis L. 
Rating:
5.0

Customer did not leave a comment.

GILBERT L. 
Rating:
5.0

Customer did not leave a comment.

Jean-Marc Y. 
Rating:
5.0

Customer did not leave a comment.

Peggy B. 
Rating:
5.0

Mieux expliquer le tarifs du CDW avant la location Quant aux autres charges c'est bien expliqué

robert R. 
Rating:
5.0

Très satisfaite.

Nadine C. 
Rating:
5.0

Just a note that I received an sms message from UHaul requesting I upload my drivers licence by clicking on the link included in the text message. The message did not appear legitimate especially since the link address began with http only and not https. I elected not to upload my licence and the agent at the rental location did confirm that Uhaul does in fact send text messages. Perhaps you can look at another method of requesting our drivers licence. Thanks!

BERNARD L. 
Rating:
1.0

Hi On my invoice, a charge of 32.32$ has been added on my invoice because I pay with a credit cart. Nobody advise me than is I paying with a credit card than a charge will ne apply. This is ridiculus

Claude L. 
Rating:
5.0

I dealt with 3 different people and they all spoke English to me..Each person was very nice and helpful.. I had an excellent experience..

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Jacques D. 
Rating:
5.0

Customer did not leave a comment.

ANDREE L B C. 
Rating:
3.0

La personne d'accueil très agréable et sympathique. Je trouve l'intérieur de camion était pas super propre. Surtout les sièges.

Shabnam Z. 
Rating:
4.0

Ils doivent connaître mieux votre système en ligne et le mode de paiement devrait pouvoir être fait par une autre personne que le conducteur et sans avoir à se présenter Merci!

Emmanuelle G. 
Rating:
3.0

1/2 day available 1 day and not the other. No more business for me there… done! I will go to Ste-Adele from now on…

Daniel D. 
Rating:
1.0

I was served by not one but two people who hate serving customer and they make sure to let you know. I have 50 years of experience in serving people and I have never been seeing any thing like this.

Bernard C. 
Rating:
5.0

Customer did not leave a comment.

johanne B. 
Rating:
5.0

Customer did not leave a comment.

Michel B. 
Rating:
5.0

Customer did not leave a comment.

Franck C. 
Rating:
5.0

Par contre note exécrable à donner au propriétaire de la succursale sur la Côte St-André à St-Jéroôme. Il n'a jamais donné suite à ma dizaine d'appels. Pas de boite vocale activée pour laisser un message, j'ai dû communiquer avec le service à la clientèle pour finalement que l'adresse de récupération de la remorque soit modifiée car celle que j'avais louée n'était pas disponible.

Corinne L. 
Rating:
5.0

Customer did not leave a comment.

Bernard B. 
Rating:
2.0

The service wasn't good at all. On top of that they charged me 15$ because there was a piece a cardboard inside the trailer. I wont rent there never again

Zach B. 
Rating:
1.0

je suis arriver j ai perdu 1h à cause que le garage ou je ramassais le trailer ne savait plus ou il était j ai du changé de place apres avoir insister pour qu il m en trouve un autre

Jean G. 
Rating:
5.0

Customer did not leave a comment.

Elie C. 
Rating:
1.0

The day before I went to U Haul I phoned and wanted to reserve a trailer. The women that answered me was ok. She told me that They did not make reservations. First come first served. So I arrived early at the rental store, I could not have the last trailer because someone phoned before I arrived, and told the clerk that he wanted the trailer. So they convened that they would keep it for him till 9 o'clock. I did not understand why that customer could reserve the trailer and not me. I really needed that last trailer. And was focused on this because I had organized people to help me for my transportation operation. One clerk told me that the other client phoned U-Hall in the morning. I explained that I had phoned the day before That I should be prioritized, I was there first and should be served. I did not comprehend the clerk's explanation and desperately explained why I should have the trailer. He had to repeat his explanations to me. I tried to make my point. One of the clerk go pissed and menaced me. He was aggressive and said : Ask me that question again... I said: Hey don't take that personal. I just want to understand. He repeated his menace: Ask me again and you'll see what happens. he repeated this menace at least 3 times... I really needed the trailer. And did not want to make a physical fight with the enraged clerk. I did not want to engage in a useless and negative energy. So I patiently waited out side till 9 o'clock. Finally the other client did not arrive to U-Hall and I could leave with the trailer. Using menace is unacceptable. I was just trying to make my point of view and take my place. And after to understand the clerk's point of view. I think that this clerk have his personal issues. And some times we accidently press on some ones button. People could use these events to heal them selves in their personal issues of life. It appears to me that there is no real enemy. That we all have our issues to heal. The real enemy is inside of each of us: our EGO I thank this enraged clerk. He permitted me to choose to not engage in a fight and to choose wisdom in front of aggressiveness. May he learn from this experience and resolve his issues. He does not need to be punished. All is ok in life. We are just learning to be better beings.

Michel C. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
4.0

La propreté à l'intérieur, le tableau de bord était vraiment sale.

sylvie G. 
Rating:
3.0

Ensure the price quoted is the price charged. Offer some type of compensation if the vehicle is not ready when being picked up.

DEBORAH D. 
Rating:
5.0

Customer did not leave a comment.

Serge P. 
Rating:
5.0

Customer did not leave a comment.

Phillip R. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
3.0

La seule chose , ça brassait beaucoup...c'est comme si la boîte en métal n'était pas assé attaché serré. J'espère juste qu'il n'y a rien de briser dans mes boîte au moment des ouvrir. Merci je vous recommande quand-même. De votre part ,veuillez vérifier svp. pour une prochaine fois.

Pauline A. 
Rating:
4.0

Great price and friendly, helpful staff

KATIE R. 
Rating:
3.0

Speak to the guy at the front desk, he didn't have me all the information I needed for the returning process plus he wasn't the most polite, but the overall experience was great (the guy that helped me with the truck was amazing)

Gaetan B. 
Rating:
5.0

trés bon service et trés bon matériel..bravo

Pierre C. 
Rating:
1.0

Je ne critique en rien le commerce où j'ai dû aller chercher le camion, mais bien Uhaul. J'avais demandé d'aller à un endroit sur la rive-sud de Montréal. Vous m'avez envoyer plus d'une heure de route de l'autre côté de Montréal. J'ai appelé et rester en attente durant 1h pour tenter de changer l'emplacement sans réponse. Lorsque je suis arrivée au commerce, celui-ci était fermé puisque nous étions le 1er juillet. Nous avons réussi à rejoindre le propriétaire du commerce par hasard puisqu'un employé du commerce voisin avait un contact. Le propriétaire a été assez gentil pour revenir de son chalet (était en vacances) pour venir procéder au prêt du camion. Il m'avise pendant la transaction qu'il avait appelé Uhaul pour les aviser de changer ma location puisqu'il était fermé et que ceux-ci lui avait dit que ça serait fait. Évidemment, puisque ma location n'aurait pas dû se faire à ce commerce, il n'y avait pas de diable de disponible (ce que j'avais également réservé). Finalement, après tout cela, ils m'ont charger des frais pour des kilomètres en trop même si la seule raison que j'ai fait plus de kilomètres c'est qu'ils m'ont envoyé à plus d'une heure de route du lieu demandé. Bref, pire expérience de déménagement.

Rosélianne S. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

RENE M. 
Rating:
5.0

Des employés à l écoute et bravo pour le service

YVES L. 
Rating:
5.0

Customer did not leave a comment.

Peter K. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE D. 
Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
2.0

Not friendly reception

Didier J. 
Rating:
4.0

Customer did not leave a comment.

Real R. 
Rating:
5.0

Customer did not leave a comment.

Rejean G. 
Rating:
5.0

Customer did not leave a comment.

Jean C. 
Rating:
5.0

Customer did not leave a comment.

claude R. 
Rating:
5.0

Excellent service made our move much easier Thank you

Delfim M. 
Rating:
4.0

Très accueillant et axé sur le besoin du client alors que ma réservation web avait été annulé à 12 heures de préavis sans que l'on m'offre une alternative raisonnable. Cette succursale a su écouter mon besoin et m'offrir l'alternative nécessaire. Sachez que c'est « Location Daniel Boivin » dont particulièrement Mme Boivin que je remercie et non U-Haul. N'oubliez jamais votre objectif premier d'entreprise ; le vôtre est le service et pour continuer, c'est de vous distinguer. Non pas de donner, mais servir et respecter votre engagement. Je remercie encore Mme Boivin de « Location Daniel Boivin » de Saint-Sauveur.

Jean B. 
Rating:
5.0

Customer did not leave a comment.

caroline H. 
Rating:
5.0

Customer did not leave a comment.

Jeff H. 
Rating:
3.0

Truck needed maintenance (check engine light was on) but was in drivable conditioner. Also very dirty. I was told that had a full tank of gas, but it only had 3/4 when I picked it up finally. I'm waiting to see if they will charge me for the 1/4 despite me bringing it back with a 3/4 tank.

Garen B. 
Rating:
5.0

Customer did not leave a comment.

Dion S. 
Rating:
5.0

Customer did not leave a comment.

Christian C. 
Rating:
5.0

Excellent service!! Mesures sanitaires appliquées à la lettres et les employés courtois et professionnels Bravo et merci 🙏

YVES L. 
Rating:
5.0

friendly and helpful

David Alister L. 
Rating:
5.0

Customer did not leave a comment.

Jean-Claude P. 
Rating:
3.0

Customer did not leave a comment.

Edwin H. 
Rating:
1.0

Si possible changer la concession de place. Emplacement Daniel Boivin sont les seuls dans St-Sauveur et je suis persuadé qu'ils profitent de la situation. Je n'ai jamais vu de personne aussi désagréable et arrogante. Ils nous demandent de rapporter le véhicule propre et ils nous le loue mal entretenu et très très sale au départ.

GHISLAIN G. 
Rating:
5.0

Customer did not leave a comment.

Bianca M. 
Rating:
5.0

Customer did not leave a comment.

Claude J. 
Rating:
4.0

Prepare the truck in advance.

Norbert G. 
Rating:
3.0

Friendlier reception and communication would vastly improve the experience

Carin N. 
Rating:
5.0

Customer did not leave a comment.

pierre B. 
Rating:
5.0

Excellent service a U-Haul St-Sauveur!!

Stéphane C. 
Rating:
5.0

Service efficace, sympatique et professionnel. Grands choix de dimensions de remorques et excellente disponibilité.

Jean R. 
Rating:
5.0

Customer did not leave a comment.

Dominique N. 
Rating:
5.0

Just be sure rental location Is serious and fiable, please.

Annie Q. 
Rating:
5.0

aucun tout est bien

Emilien D. 
Rating:
4.0

Customer did not leave a comment.

Lorraine C. 
Rating:
5.0

Customer did not leave a comment.

Ghyslain M. 
Rating:
5.0

Very friendly.

Glen C. 
Rating:
5.0

Truck could of a little bit cleaner !

francois R. 
Rating:
5.0

Everything was perfect

Rolland B. 
Rating:
5.0

Customer did not leave a comment.

Simon S. 
No reviews have been submitted for this location.

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