Customer Reviews for Location d'outils GPS

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Location d'outils GPS

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Luc M. on

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Le camion était propre, mais un changement d'huile était demandé, le liquide lave-glace était vide et l'essuie glace avant était brisé. Inquiétant de rouler un véhicule dans cet état.

MICHEL F. on

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yves h. on

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I will rent again soon i was surprise how nice the owner his and gave me à great service. Thé price was good.

GENEVIEVE G. on

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Henri-Vine H. on

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hugues l. on

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Service impeccable et équipement numéro 1. Un commis a lui même attaché la remorque à mon camion. Merci encore.

Pierick F. on

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When i do a reservation for 12 hours on the website and u give me a one day quote, i should not be overcharged. More, i left 40$ more fuel than i should. Cost me too much compare to discount. Will never do this mistake again.

Jean-Francois F. on

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More than Excellent service. The location employee even tighten my hitch and cleaned the dirty electric connectors from my car.

Daniel B. on

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Un établissement impeccable et un personnel d’une très grande gentillesse et d’une efficacité remarquable. Très très satisfait. Ma quatrième location chez GPS toujours sans faille.

DOMINIQUE C. on

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Rien n était prêt, manquait des essui-glace, le camion a dû être tiré pour être sorti du stationnement,

john h. on

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Benjamin P. on

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Malgré qu'un employé m'aie appellé pour me proposer cet endroit de retour, il y a eu une complication les jours suivants. J'ai reçu deux appels des deux succursales: celle de Mascouche n'était même pas au courant qu'un camion allait être déposé. Celle de Laval manquait d'information pour fermer le dossier. Les deux ne se sont clairement pas parler pour régler le problème d'abord, au lieu de chacun laisser des messages vocaux et causer du stress au client. Il y a un sévère manque de communication à travers votre réseau.

louis martin c. on

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Fabiana B. on

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Stephane V. on

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Francine T. on

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Nous avons laisser le camion le soir en laissant la clé dans une boîte. J'ai appelé le lendemain pour confirmer que tout était correcte. On m'a dit qu'il n'avait pas encore vérifier et qu'il fermerait le dossier. En après midi, je reçois un appel de Saint-lin pour me dire qu' il attend le camion. Je leur ai dit qu'il était à Mascouche. Je leur ai dit appelez-les et confirmez-moi que tout est correcte. Je les rappelle et on me dit c'est correcte c'était le 8 mars. Le 12 mars on m'appelle pour me dire que le dossier est pas fermé. J'ai dit a la dame de m'envoyer un courriel confirmant que le dossier est fermé. Je n'ai encore rien reçu. Je leur ai dit mon histoire et voilà je reçois votre courriel. La je crois que le dossier est fermé.

ANDRE B. on

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Pourrais avoir location pour demi-journée.

Sylvain G. on

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Alain C. on

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Hugues L. on

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All good

Maxime r. on

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Il y avait environ 3 pied de neige et de glace sur le toit du camion. Personne ne m’a prevenu que le camion n’était pas prêt pour la route.

JEAN B. on

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je trouve pas normale que le comion soi pas plein de gaz au depart et a larriver jai prie le camion au 1/4 de gaz et raporter a 1/2 de gaz et aucun remboursement je loue un camion a tout les mois et la prochaine fois jirais pas chez u-haul

ERIC S. on

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When I got the keys, I went to the truck in the back parking lot and it was stuck in the snow. There was 2 feet of snow on the top of the cube van 20''. I had to climb on the top to clean it otherwise it would have been way too dangerous to drive on the highway with it. Also, we had to use traction aid to take it out of the snow. The windshield and the hood was completely frozen and covered by snow as welll. I was not impressed, it took me 45 min to get out of their parking lot. however, the owner was really kind and nice.

marie france b. on

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J'ai dû passer le ballet sur le plancher de l'éconoline car il était recouvert de beaucoup de poussière/saleté. C'est la première fois que la propreté d'un véhicule que j'ai loué chez U-Haul laisse à désirer.

DANY H. on

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Habitacle du véhicule sale Réservoir de lave-glace vide

Patricia B. on

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Sylvain C. on

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ELOISE T. on

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Bel accueil! Très sympathique !!!

Manon L. on

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YANN L. on

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Très bon service !

Kevin V. on

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JONATHAN V. on

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Sophie A. on

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Ce trailer était de loin le plus sale et mal en point que j'ai louer chez uhaul. Pneu trop usée, porte qui ne fermé pas étanche et tout qui laissait pénétrer l'eau. Du procéder à un changement de trailer à windsor car tout nos meuble était tremper

Alexandre C. on

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The mobile app dosen’t work well for return. It was impossible to take a picture of the dashboard.

ROBERT G. on

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Super nice

JEAN PHILIPPE D. on

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Parfait

Yvon F. on

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SOPHIE A. on

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Accueil et service toujours irréprochable à chaque location.

Diane S. on

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daniel l. on

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FREDERICK A. on

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CGM COMMUNICATI R. on

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Pierre M. on

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Laurence B. on

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AMELIE L. on

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martin L. on

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Victoriaville c. on

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Mr Sylvain Desmarais à donner un excellent service et bien conseillé

MARIO B. on

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Communication en français svp Donnez à vos équipiers l’information comp’ete Concernant vos entrepôts mobiles et autre services offerts afin d’avoir des réponses précise de vos collaborateurs et dépositaires Merci M

RELAIS MASCOUCH E. on

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STEVE D. on

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Jean-Luc T. on

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Couche épaisse de poussière sur un tableau de bord d'un véhicule neuf!!!

Marc R. on

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Communication en français serait appréciée.

RELAIS MASCOUCH E. on

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RELAIS MASCOUCH E. on

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JOSIANE G. on

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Kevin L. on

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Impossible d'avoir le camion pour le nombre d'heure que je veux. Je me suis fait raccourcir la réservation sans préavis.

Vicky G. on

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Sophie A. on

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RELAIS MASCOUCH E. on

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PATRICIA B. on

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Viviane l. on

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NORMAN P. on

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Service courtois et professionnel

Alexandre D. on

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Personne au comptoir très courtoise. Les gars de cours, c'est autre chose. Mais en tout et partout, je suis bien satisfait.

Wilson T. on

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Tout était parfait, le personnel très accueillant , beaucoup d'aide pour le branchement de la remorque et la remorque était propre. Très belle expérience

Mathieu b. on

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RELAIS MASCOUCH E. on

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RELAIS MASCOUCH E. on

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RELAIS MASCOUCH E. on

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Michel B. on

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Vraiment une belle équipe J’ai grandement apprécié Cette organisation A recommander

GUYLAIN M. on

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richard g. on

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At pick-up, I waited for the trailer for almost one hour (not arrived from previous renting). Also, when I went back to the store location to return the trailer, the store was close. Therefore I was not able to get the jack to unpinned the trailer.

Fernand B. on

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Pierre R. on

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RELAIS MASCOUCH E. on

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Stéphane F. on

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RELAIS MASCOUCH E. on

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Jonathan D. on

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j'ai adorer l'équipe de location d'outils gps! Équipe en or et service impeccable, j'ai accepter de payer plus de kilométrage pour aller ou le service est a la hauteur de mes attentes!!!

MARIO T. on

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Veronique A. on

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Dominic T. on

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RELAIS MASCOUCH E. on

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stacy l. on

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frederic m. on

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RELAIS MASCOUCH E. on

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ANDRE B. on

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Vraiment satisfait. Merci

RELAIS MASCOUCH E. on

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Patsy D. on

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stacy l. on

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RELAIS MASCOUCH E. on

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François L. on

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Website shows too much options ... hard to find the link (small line) to the next page ...

RELAIS MASCOUCH E. on

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RELAIS MASCOUCH E. on

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RELAIS MASCOUCH E. on

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RELAIS MASCOUCH E. on

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Dany P. on

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Mélanie O. on

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jean-luc m. on

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. on

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Driving from Burlington Ontario to pick up a 6 x 12 trailer in Quebec,( All people associated with U HAUL were very nice although on the Quebec side I don't think they thought I would show up for the trailer I rented.) ( I was compensated by being given a few extra days to return the trailer.) I was told to pick up at 10am. in Quebec. I had a very hard time finding the location for one because I was told by a very kind person with a little english that the street name was changed... when I eventually found the location by driving behind plazas in the general area , I found a U HAUL drop box..I had drove by the location a few times without seeing any sign of a U Haul location... Once I entered I was 90+% sure I was in the wrong place ( A store selling Nik Naks....the gentleman was nice , and was expecting me.. But at 2:00 pm, no trailer. After an hour of telephone calls he told me I had to go to another location to pick the trailer ... Terrible hand drawing directions... if I had followed I would have gone in the wrong direction !!( should have a print out accurate map of other locations in area ) Once I Found the alternative UHAUL location The lady I dealt with was very nice and Luckily she spoke english . I want to give her a good review as she was helpful. and kind (family business). I had a new REESE Hitch and thought I could buy the correct ball from them / U HAUL. Unfortunately for me they did not have the right one . The lady gave me directions to go into town to buy one.( very good directions )..but another hour gone, returned to U HAUL location and they generously installed it on my new hitch....Then I go out to hook up trailer and it's buried under a couple feet of snow,,, no problem , throw a chain on my SUV and drag it out, ( the gentleman had a hand injury asked me if I could lift and hook up the tongue of a tandem axle trailer ..I felt bad because of his hand injury but i have a very bad back and I'm 135 and 58...but I tried twice before I said where's Arnold Schwarzenegger??/ ( I knew it looked heavy but I can say it is way over 100 lbs.) So he walked 30 feet to his shop and brought a jack... I'm lucky t didn't throw out my back.! . So by now I'm many hours late and have to drive back to Burlington after going to destination and loading trailer...I should have asked U HAUL to cover a hotel for the night as I had to pull over 3 times,,, last one being in Toronto at 9am stuck in traffic. I pulled off 401 at Bayview (1st gas station) for a half hour... So, at the end of the day I love Quebec.. lived there a few times as a kid..Asking for directions went ok because I can say Bonjour and Merci beaucoup ! .. ( I have NEVER seen and driven on such poorly maintained roads anywhere in Canada.. What do they do with the 90% gas tax !! I thought it was to go to maintain roads !! BRUTAL!! Thanks. U Haul !

diane p. on

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Guillaume G. on

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Le temps d’attente pour remplir les Document La méthode de calcul de la consommation de carburant est ridicule, selon vos calculs vos camion consomment 100 litres au 100 km. Je ne ferai plus affaire avec u-haul dans le futur.