Customer Reviews for Location D'outils Knowlton Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Location D'outils Knowlton Inc

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Steve C.
Rating:

Commerce fermé de 12h à 13h alors que c'est inscrit nulle part, donc avons dû attendre. Service à la clientèle absent, le commerçant a à peine dit 2 mots avant de me faire signer et me donner simplement me donner les clés sans aller voir le camion et trailer avec moi. Suite au service absent, j'ai simplement pris le camion et j'ai quitté. C'est une fois chez moi en déménageant que j'ai constaté qu'il m'avait seulement mis 12 couvertures de protection alors que j'ai payé pour 24 couvertures.

Roselyn R.
Rating:

Customer did not leave a comment.

MICHAEL H.
Rating:

Customer did not leave a comment.

Alexandre B.
Rating:

The actual charges were ridiculously expensive.

Jacques D.
Rating:

Perfect

Luc L.
Rating:

Customer did not leave a comment.

Melanie J.
Rating:

I was charge an extra 15$ coverage which I never asked for and had not taken it in my original online reservation. The employee told me he could not do anything about it and would have to call uhaul directly to get that cancelled.

Gilles C.
Rating:

Merci !

MARC L.
Rating:

None it was perfect

Serge B.
Rating:

Customer did not leave a comment.

Alexandre D.
Rating:

Customer did not leave a comment.

DOUG C.
Rating:

Vehicle was covered in snow, rented in Quebec in winter...had no snow tires. Arizona plates. Windshield washer on drivers side did not work, and was low on oil. One of the tires looked bald. Tried to exchange truck but was told no other one available when in fact was another one parked beside it covered in snow. Transmission kept slipping into low gear and had a hard time getting up hills. Stopped to add litre of oil and went through huge amounts of gas. On top of this, paper work showed to drop off at A2Z Convenience in Windsor and they would not accept it, saying it was not there's. Wouldn't even call Uhaul for us. We called Uhaul and apparently they had changed drop off location without notifying us. Wanted us to drop off at other side of town when we had already driven past two other locations. They apologized and had us return to 9082-9152 Tecumseh Rd E, where we finally received good customer service.

Kirk R.
Rating:

Customer did not leave a comment.

Richard O.
Rating:

The process for the return was simple and efficient and the people at Location Knowlton were very nice.

Benoit L.
Rating:

Customer did not leave a comment.

Roger W.
Rating:

Customer did not leave a comment.

Francois L.
Rating:

Customer did not leave a comment.

Eric R.
Rating:

Did not get key box code from Uhaul at pick-up! Had to call and have owner come on a Sunday while location closed

Mario G.
Rating:

Opening t

MICHELLE BAZIN D.
Rating:

Perfect except that Framingham was to was the location to get back the vehicle!

Andre R.
Rating:

The place was closed and there were no instructions provided on the web or elsewhere for return of other rental equipment than the truck. Only on bank lid of key box were instructions to put equipment in truck and use a padlock. Keys were already in and there is no possibility of finding padlock at that time.

sylvain S.
Rating:

Customer did not leave a comment.

jennifer M.
Rating:

Sorry they were closed

Julien D.
Rating:

Trailer was in poor condition with more than half of the lights not working and no leg/jack to unhook the trailer..... 360$ in 2010 and 1055$ in 2019 for the exact same trailer and distance, that is about 300% increase with still the same fleet.....not impressed

Luc V.
Rating:

Customer did not leave a comment.

Eric C.
Rating:

Very good service and welcome

andre M.
Rating:

Customer did not leave a comment.

lise L.
Rating:

Version française serait très appréciée pour donner nos commentaires.

JEAN-PIERRE G.
Rating:

Customer did not leave a comment.

JEAN-PIERRE G.
Rating:

Customer did not leave a comment.

jean-pierre R.
Rating:

Customer did not leave a comment.

stewart W.
Rating:

Customer did not leave a comment.

Alexandra H.
Rating:

Service was quick, friendly and to the point. The only thing I would suggest is adding some signs to clarify where to go in the store for the rental.

Jean H.
Rating:

Customer did not leave a comment.

Sylvie M.
Rating:

Very poor customer service! Lack of smile, lack of information... Left front light didn't work

rodney B.
Rating:

Tires not in best shape

ian R.
Rating:

wipers smudging rather than wiping windshield, creating dangerous driving conditions. could not get uphill because truck equipped with summer tires rather than winter tires (plated in Arizona and rented in Québec in winter). Ended-up paying $120 for towing. transmission ill-adjusted, needlessly on low gear, with ridiculous fuel consumption (33l/100km or 7.5m/us gallon).

Grégoire T.
Rating:

Customer did not leave a comment.

alex C.
Rating:

Customer did not leave a comment.

Alain R.
Rating:

Customer did not leave a comment.

ronald E.
Rating:

It was excellent from start to finish. This location should be recommended.

No reviews have been submitted for this location.

Back
To Top