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Brian A
Customer Reviews for Locksley Lane Deli
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing, you guys run a good business
Bo SMo is the best.
Mark CMoe is the best: efficient, knowledgeable, great rates, easy pick up and return. Will highly recommend his services!
Carl JThe owner is just wonderful and very helpful
TIMOTHY EMost definitely
JIM Nmo is always great. he is open all the time and is very professional. great guy who always has truck ready to go for me.
daniel dMoe, was helpful and easy to deal with. Made everything easy and stress free. Perla at the phone center was amazing and helped change some last minute issues. I’m very thankful for all their help and support
Jason SEasy drop off!
Tuere ANo changes needed.
KEN HMoe was great. He explained things well and made me feel comfortable.
LISA BMoe at the Auburn, CA UHaul rental location is always there, very dedicated, and always ready to help you out with an easy rental. If within 48 hours, he'll confirm that he has the equipment ready to go. Great to work with and always a big help.
Jeff AExcellent customer care
wes mThe man who runs it was friendly and got me on my way fast. The facility is a little tight entering/exiting but if you can maneuver a trailer it’s no problem at all. I’ll use this location again.
STEPHEN CThis location is exceptional with service and knowledge. The owner is very helpful. Check-in and check-out is super fast! I will return here for all mu U-Haul needs.
Bradford HAfter hours drop off, plenty of space to leave the vehicle. Thanks Auburn!
Phil WDoor to trailer was in poor operating condition and kept getting stuck inside the top door frame. The pull down strap was not long enough to pul the door from the stuck condition and a crow bar had to be used on the top frame to release the door from its trapped position. No time to return to the dealer to exchange or have it fixed. We made due with defective equipment problem.
Basil HMoe was the best, he accommodated me with everything I needed, which seemed to change constantly which made me a pain in the ass, but Moe was very personable, friendly and very helpful while I was going thru a very stressful situation and he made things a lot less stressful, so as long as you are being helped by Moe, you’re in great hands!
Jeffrey Aeverything went smoothly and quickly and I was o my way
deborah tBad management
Ingrid MThe only thing is we did not get a receipt when we turned in the truck on Tuesday Feb 6th
Raymond VPlease have more 4x8 covered trailers available. They seem hard to find and are perfect for smaller jobs.
Kurt HBest location around!
Brett GThe truck had 165,000 miles on it and the eng is making a tapping/knocking noise (oil level is ok) it Verys with throttle position. the front-end wanders about like it has worn suspension components. The truck needs repairs or go to the boneyard.
don vVery professional and accommodating agent
wes mMo is an outstanding owner operator and a genuinely good person.
Matthew MVery helpful
Glenn CHe's very friendly! and helpful
Don FConvenient location, very friendly and knowledgeable.
Vincent LI was forced to use the app which was impersonal and complicated. It was frustrating as the guy that was running the show was adamantly forcing us to use the app. Only after the 4th time and I physically showed him it wasn't working did he use his computer to release the truck. It was stupid. Don't get me wrong the man was nice enough and Completely professional. It was just a hassle.
jackie hThis location, the guy there is always on time, polite and quick.
Brian MMo is an excellent representative for U Haul. He is always friendly and helpful. I have been coming for years. Best place to rent trucks.
David COnly issue was that one bag of the blankets were damp as they came out of the bag.
Cindy GMoe is the best and nicest guy/human being ever.
Mark CGreat customer service and this location. A +
Ronald RI went in to the location on Monday and reserved a closed trailer for 8am this morning, got there just before 8am , they opened the gate, hooked up the trailer, plugged in the lights and off I went, it took about 10 minutes. Pleasant, efficient and business like. When I returned the trailer at about 3.30pm it was the same thing, quick, efficient and polite. Gave me a receipt and I was on my way. Thank you U Haul !
Brian MMo at uhaul was the best. I hope you guys appreciate hoemw important customer relations really is. I know Mo does.
Ean CThe owner had everything ready for me and ready to go when I arrived. This is the U-Haul dealer to rent from!
Michael KGreat costumer service!!!
Jeanne SMo was great! Very helpful. Quick and efficient. I would recommend this store when your in need.
Michael AMoe the owner is always friendly and will help you get all that you need!
Michael KAlways choose this location great professional, friendly service. Excellent! Thank you.
Anita EMoe is such an extremely nice man. Super helpful, and gets me on the road quickly. I have rented trailers and uhauls before from the Locksley location, and will continue to do so. Thank you Moe.
Tiffany HMr Moe is outstanding. I’ve been renting from him for years with the same excellent equipment and service.
Ray TBad rate over rate changes
rocky BThe gentleman that runs the store is great!!
Anita MThe best experience with Uhaul ever!!
Matthew CGreat location
james dMo is an amazing owner! Always ready to help at anytime! Many thanks 👍
Michael KMoe was very helpful in scheduling the trailer and getting it hooked up for us.
Richard MThe location where I dropped off the truck was a bit remote, but there was plenty of space for the truck and auto hauler. The property seemed like it was well cared for as well. Also, the dropbox was easy to find and the signage made it easy to understand what to do.
Bryson SGreat costumer service
Cristie EVery kind owner. Seamless process.
Belinda BThe manager is friendly, kind, and professional. Great experience.
Glenn WThe owner is always extremely helpful and has had everything we need to rent in stock, clean, and ready to go!
Michael K