Customer Reviews for Locktight Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Locktight Storage

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Gordon G. on

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Fast and friendly, she made sure that my vehicle was properly connected and ready to tow

Connie R. on

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Customer did not leave a comment.

James E. on

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The truck was a piece of junk

Rick Z. on

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Your agent was very friendly and helpful and arrived a little early so we could get on the road in a timely manner

Natalie A. on

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Customer did not leave a comment.

James M. on

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Let customers know about not being able to process a drop off. After noon on Saturdays!

John v. on

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I was lied to and I will never rent from there ever again and when she hooked up the trailer to my truck she didn't even hook it up right and almost fell off my truck

Rex S. on

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Customer did not leave a comment.

Mike C. on

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Customer did not leave a comment.

Craig S. on

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Person behind the counter could have more knowledge and help line you up to trailer

ANDREW L. on

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Customer did not leave a comment.

RANDOLPH T. on

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I can't think of anything that could've been done differently The gentleman that helped me was very professional and knowledgeable and Took the time to explain all my options and I ended up renting a storage unit along with a trailer the storage unit was very clean I was definitely recommend this Business and location to all my friends

Michael B. on

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Customer did not leave a comment.

Roger S. on

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Thanks

John L. on

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Online check-in and drop off was amazing

Norbert b. on

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When we first called the Flint Miller Rd. Location we were told that we could not rent for over 24 hrs. We needed for 2 days. So we went to another company who gave our truck away before we got there. When I called the Flint Dort Hwy. location, the lady suggested we do a one way rental. She said we could have for 48 hrs. Way did the 1st location not suggest this option? Then we received a call telling us they could not get us the truck we needed, but we could get in Lapeer, MI. A 45 minute drive. 90 minutes there & back. They gave us extra miles. Then when we dropped it off in Detroit, the guy said we owed $5 for mileage, so i don't think we got the extra mileage as promised. It just was a lot of jumping through hoops & disa pointing being charged the extra for mileage, when it was they're fault we had 45 extra miles on the truck.

clarence h. on

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Just keep doing what you're doing. This rental was just that easy!