Amazing experience with Locktight Storage. The UHaul user app was not very easy to use. I had to enter things mutliple times and had a hard time returning the truck through the app.Shannie W.
Trailer Rental & Towing in Lapeer, MI at Locktight Storage
(U-Haul Neighborhood Dealer)
Lapeer, MI 48446
Services at this Location:
- Mon-Tue: 9 am - 5 pm
- Wed: Closed
- Thur-Sat: 9 am - 5 pm
- Sun: Closed
Special Operating Hours
- 5/21/2021 - 5/22/2021: 9:00 am - 12:00 pm
- 5/27/2021: 9:00 am - 12:00 pm
- 5/29/2021: 9:00 am - 12:00 pm
- 5/31/2021: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Lapeer, MI 48446
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This is not site specific, but the smart phone after hours drop off did not work for me!!Thomas D.
Pick up time was for 11am. It took over an hour and 3 phone calls to your customer service to get the pick up complete.randal S.
Charged for a check in fee when no one was there and noted that I dont have internet.JULIE KATHLEEN B.
I don't know because i just dropped it off o. Sunday. The only thing thatadeead was the trucker more gas. But im upset because they charged me more gas it was not on full. So i brought it back and i wait for ot to there all goneLOUANNE R.
Great experienceMARK ALLAN H.
The location was great! The truck interior back lights didn't work. We planned to unload well into darkness, . This caused us to rush the unload and even finish the unloading early the next morning. This would allow us to return the truck by 9am. - I was greatly disappointed in The lights not working. It cost me time and money.Donald H.
No complaints not covid related lolAlexander Q.
Fast and friendly, she made sure that my vehicle was properly connected and ready to towGordon G.
The truck was a piece of junkJames E.
Your agent was very friendly and helpful and arrived a little early so we could get on the road in a timely mannerRick Z.
Let customers know about not being able to process a drop off. After noon on Saturdays!James M.
I was lied to and I will never rent from there ever again and when she hooked up the trailer to my truck she didn't even hook it up right and almost fell off my truckJohn V.
Person behind the counter could have more knowledge and help line you up to trailerCraig S.
I can't think of anything that could've been done differently The gentleman that helped me was very professional and knowledgeable and Took the time to explain all my options and I ended up renting a storage unit along with a trailer the storage unit was very clean I was definitely recommend this Business and location to all my friendsRANDOLPH T.
When we first called the Flint Miller Rd. Location we were told that we could not rent for over 24 hrs. We needed for 2 days. So we went to another company who gave our truck away before we got there. When I called the Flint Dort Hwy. location, the lady suggested we do a one way rental. She said we could have for 48 hrs. Way did the 1st location not suggest this option? Then we received a call telling us they could not get us the truck we needed, but we could get in Lapeer, MI. A 45 minute drive. 90 minutes there & back. They gave us extra miles. Then when we dropped it off in Detroit, the guy said we owed $5 for mileage, so i don't think we got the extra mileage as promised. It just was a lot of jumping through hoops & disa pointing being charged the extra for mileage, when it was they're fault we had 45 extra miles on the truck.Norbert B.
Just keep doing what you're doing. This rental was just that easy!clarence H.
Great customer service! Thank you!Jesse S.
My whole experience was unacceptable!!!!!!!Len B.
The first truck issued wouldn't start. The second truck could barely reach 50mph without the truck vibrating and shaking terribly / fighting to keep the vehicle in line on the road. I have rented many times from Uhaul - but never again. Other issues arose from this experience that made this the worst I've ever encountered. I would never recommend Uhaul --EVER.Joshua D.
Nothing, everything was wonderful. Justin was amazing to work with, he helped me hook up my vehicle and get me on my way. Thanks for a great experience!!joy O.
It was one of my worst experiences from a time management prospective. The staff was excellent; however, the computer system she had to deal with was worse at best. It took nearly 60 min for her to complete my order and I arrived 30 min in advance. The computer system appeared as if it was being operated on a modem which maybe timed out multiple times at this business. Someone needs to provide their staff with a much better computer system. Customer's time should be respected. Again, it was the staff, she was very apologetic.Brett F.
Exceptional service. Highly recommend using this location. Moving can be very stressful but Justin was very kind and understanding which put us at ease during our transition. Thank you :))Terry P.