Customer Reviews for Log Cabin
(U-Haul Neighborhood Dealer)

6 reviews

135 Westminster St   Fitchburg, MA 01420

(978) 627-0100

Office Hours

  • Mon-Sat: 12 pm–11 pm
  • Sun: 12 pm–10 pm
Special Operating Hours
  • 12/24/2024: Closed
  • 12/25/2024: Closed
  • 12/26/2024: Closed
  • 12/31/2024: Closed
  • 1/1/2025: Closed

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Services at this Location:

Contact Us

(978) 627-0100

135 Westminster St
Fitchburg, MA 01420

Services at this Location:

Office Hours

  • Mon-Sat: 12 pm–11 pm
  • Sun: 12 pm–10 pm
Special Operating Hours
  • 12/24/2024: Closed
  • 12/25/2024: Closed
  • 12/26/2024: Closed
  • 12/31/2024: Closed
  • 1/1/2025: Closed

Show All Hours

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:
Rating:
3.0

Please consider getting more information from people when they call in. Doing it online like I had to do was VERY time consuming and it was cold outside. I will never ever want to do that.

MARILYN C 
Rating:
5.0

This was a very easy pick up and drop off process. The manager even assisted with the drop off and was very helpful.

Joseph G 
Rating:
5.0

Very easy and convenient

Kiamyl A 
Rating:
1.0

I wait half an hour past my reservation and when I got there had to re fill out all my information because they could find my reservation even though I had a reservation # and there wasn’t a dolly in the truck which I asked about and was told it would be in the truck all around bad service.

Antonio A 
Rating:
5.0

Uhaul can improve by giving accurate information when someone calls directly. Uhaul customer service told me I could use cash at pick up site, but when I got there I wasn't allowed to use cash, uhaul never told me that I had to pay for insurance, but at site there was a charge added, uhaul told me I wouldn't have to pay or have a hold put on my card for any mileage until I returned the uhaul but at site I had to estimate mileage and have a hold put on my card for the estimated mileage. I had no problem paying these fees, I just think when you call customer service and ask questions you should be given accurate information.

Cheri K 
Rating:
5.0

It was a very easy and quick process. Appreciate the location being so close and the extended business hours. Will come again when I need the service.

Tuyen N 
No reviews have been submitted for this location.

Additional Services at this Location

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