Customer Reviews for Logandale Storage
(U-Haul Neighborhood Dealer)

Rating:

3.0

We were traveling and had to rent a auto mover to tow a car. I called the location to see if the auto mover had the tiedown straps and they said yes. I asked if we needed to get anything else they said no. However when we got there they did not have the ball and hitch for us to purchase or rent. We then drove half an hour round-trip to go and purchase one at Napa. Of all the U-Haul‘s we've been to they always had them available. I would think it would be an advantage to that store to at least stock one or two ball hitches if you're going to rent trailers.

Rating:

5.0

Dave was friendly and had our equipment ready on time.

Rating:

5.0

After my belongings were place in our until we have heavy rain and mold began to grow inside the unit after speaking with the manager I was simply givin 2 months of my unit covered and a bottle of diluted bleach to fix it my self I will never use this facility again

Rating:

5.0

But not the lady I talked to in Ontario California. I received nothing that I asked for she lied to me and I asked her twice about everything. I wish I could remember her name . Don't trust her.

Rating:

4.0

Far from home and on a gravel road. The agent was great though.

Rating:

5.0

I really appreciated been able to store my Belongings it was a pleasure doing business is in my way again with Dave

Rating:

2.0

Not easy to find location. Site needs signs from main road.Should have been a full tank of gas,was only half full.

Rating:

4.0

The location was great. The service was great. The process sucked and was complete with issues. Will be looking into other carriers for the next move in 12 months.

Rating:

5.0

Individual was friendly and helpful.

Rating:

5.0

Excellent service, easy pick up and return. Thank you!

Rating:

5.0

Very clean and flexible. Smaller storage facility so not so much coming and going by customers. Temperature is good for outside rv storage.

Rating:

5.0

It was excellent they were closed I called the Man He opened up for us came out and took the trailer for us it was a great experience he did a great job I recommend it to anyone. Job well done

Rating:

3.0

Not the logandale locations fault but my overall experience was negative. 3 times i had my reservation cancelled and the people who called me "made it right" by offering a 50 dollar credit and telling me to drive an hour out of my way for another trailer.

Rating:

3.0

Very difficult to find even with Google Maps

Rating:

5.0

The Trailer itself did not back up at all. We had a really hard time I got stuck could only pull through's. Very disturbing in the mountains.

Rating:

1.0

I reserved a truck for pick up in Mesquite Nevada when I showed up at the location the truck was not available and they told me I had to go to Logandale to get the truck this cost me almost $300 in lost wages for my moving helpers and extra gas money and payments to have someone take me to Logandale very inconvenient I will be filing a claim with customer service to reimburse me for the $300 expense

Rating:

3.0

I would not recommend this location to a friend due to its remote location.

Rating:

1.0

The location is in someone's back yard. Dirt and gravel road into the facility. The manager didn't really seem interested in doing anymore than the bare minimum at check in.

Rating:

5.0

This establishment even though remote delivered as promised??The Prescott, Arizonastore on Hwy 69 This establishment though small & remote delivered exactly what I ordered! That was not the case 3 weeks ago when the Prescott, Arizona store rerouted My 6X12 trailer to Rimrock, Arizona, 50 miles further north! It cost Me another month's rent, ($750) the moving company ended up taking the entire load to Las Vegas to store, then brought it to Mesquite. Total loss,($1800) I am suing that location for breach of contract. I did have a confirmation # also. They ever offered to reimburse Me the original charge on the trailer! Just muttered a pathetic (Sorry). I would recommend the Jensen location highly!

Rating:

5.0

Very accommodating and friendly

Rating:

5.0

Dave was polite and had everything ready per our conversation on the phone for the reservation of the truck. He gave very understandable instructions on how to get to the location of the storage business.

Rating:

3.0

Running light and turn signal on one side of the dolly did not function but overall it was a pleasant experience

Rating:

4.0

More variety of equipment.

Rating:

5.0

The service was outstanding! I will continue doing business at location.

Rating:

5.0

Made reservation ahead of time but 2 days before they told me to drive 1hour to pick it up. 1 hour to pick up and drive back very inconvenient.

Rating:

5.0

David did everything possible to make it easy for me.

Rating:

3.0

Customer service was excellent

Rating:

5.0

The truck can be taller could not get my freezer in the truck because it was not tell at all other then that everything went nice.

Rating:

5.0

Excellent service

Rating:

3.0

No one was there, gate was difficult to open to get to the office. Just had to drop the trailer and leave. Arrived there at 3:50 PM

Rating:

5.0

The truck didn't have cruise control. It would have been a nice feature for my trip.

Rating:

5.0

helpful and knowledgeable

Rating:

1.0

It took us 2 hours to find the location. The office closed early, but allowed us to drop off the truck and leave it. I had to ask several people for directions. Die to gps, it took is to nack of peoperty,, than had to drive a 26ft truck with trailer down unpaved roads, with no turn around spots.

Rating:

2.0

Very difficult to find when you are new and have no clue where Logandale is.

Rating:

5.0

Once again Dave with Logandale storage/UHaul did me a great service with Renting/truck & being EZ to get in contact with my time of relocating. Dave also helped me with my low tire pressure so I can hit Mach2 on my Moto. Thx Dave for providing our town with your UHaul service...5*

Rating:

5.0

I have told people that were moving about your storage a few times. It was very nice to be able to get to our storage anytime we needed to. If we need to store something again we will definitely call

Rating:

5.0

Dave @ Lonsdale (Moapa Valley)NV, storage/Uhaul did a great job with working with me my xtra unexpected days renting the Uhaul truck...Really good at responding in a timely manner, making my moving stress lvl from getting worse..Thx Dave for the understanding your business in our small town of Moapa Valley... KO..

Rating:

4.0

Nothing

Rating:

5.0

No improvement needed. Great service.

Rating:

5.0

In and out

Rating:

5.0

This was so easy and inexpensive. A mover was going to charge me $350. David was very pleasant and understanding when I had to change my move date three time. How convenient and efficient to have a dealer in my rural neighborhood. It saved me lots on the mileage cost.

Rating:

5.0

Nice person, very helpful...

Rating:

1.0

I scheuled a 26ft truck 2 weeks before my move. I go a call 13 hours before I was supposed to pick up telling me they didn't have the truck I need. They in return gave me nothing even though I had to make a move from a 6000 square ft house in a 20ft truck so I had to make 2 trips of 31miles one way. So the guys said well if you need to turn it in later in tge night thats fine. No charge. So I did that. They are charging $179 for tge truck and trailer that wasn't big enough. The next bussines day I get a call they are trying to charge me another $300 on top of the $170 pending in my account. I asked foe a manager and here it is 3 weeks later and i have only heard from an automated email that I have money due. The worst service ever.

Rating:

5.0

Dave was friendly and helpful. He even called to verify I was on my way to pickup the trailer.

Rating:

5.0

Dave is a very fair person to work with

Rating:

4.0

location was hard to find and nobody around when I dropped trailer off.

Rating:

5.0

Nothing, We have used this place a few times, and Dave has always treated us with respect and dignity. He is a very awesome person! Thank you!

Rating:

5.0

It would have been nice to have had motorcycle trailer available so that I wouldn't have had to use the great big trailer that I did use

Rating:

5.0

It is good place

Rating:

3.0

Not the best location but he did manage to get us checked in.

Rating:

5.0

The owner David was friendly, courteous, responsive and respectful. The prices of his storage units were the best we found. Highly recommended!

Rating:

4.0

They did not have the 10x10 available. They did have larger units that werent listed. The person assisting me was very helpful.

Rating:

4.0

Dave is great he meet with me when I was down to my last minutes of my move it went very smooth I am extremely satisfied All my best

Rating:

1.0

Says available units but doesn't have any

Rating:

4.0

Great service, very accommodating when we needed another unit at short notice. Not a Uhaul storage facility but still worked with me and my moving times. Good variety of sizes and equipment. Thanks!

Rating:

3.0

We`ve used this facility before and as always it is clean, lit and easy to access.