Customer Reviews for Lok It Up Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lok It Up Storage

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preston r. on

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Lower your fees. Too much other competition, I will definitely choose another rental company for my next time. Requirement was great and clean but the prices are too high. $20 a day is great but the mileage and additional fees not to mention gas

MARY G. on

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The computer system messed up each time I tried to schedule this and it was very frustrating for the agent as well as myself. This is something I feel your company needs major improvements in.

RICK H. on

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Customer did not leave a comment.

JENNIFER C. on

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Customer did not leave a comment.

MITCHELL H. on

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Everything was ready and waiting at the time we agreed to. The truck was clean and operated great. Pick-up and return were easy and comfortable. Thanks!

paul s. on

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The pick up and drop off location was excellent. We had excellent customer service the whole time and even after we turned the truck back in. What we didn’t have was the overall company wide experience with U-Haul. The main number for U-Haul customer service was terrible, they double charged our card, truck rental was horrible trying to get it reserved and get a truck within our area. The main customer service should take note from the pick up location and learn how to deal with customers

Casandra S. on

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Great customer service

Randy T. on

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it was really a small area to get the truck in. need more room. that was my only issue.

Michael R. on

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Would definitely recommend to people here in town for Uhaul,easy convenient and overall fabulous!

Majick R. on

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The staff was very helpful and courteous. Robyn was absolutely wonderful. Give that woman a raise.

James W. on

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I made reservations to rent a truck about 3 weeks in advance. I received a call a day before I was to pick up the truck and was told that the pickup location was closed that day and the reservation system shouldn't even have allowed me to schedule a pickup on that day.