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Stephen B
Customer Reviews for Low Country Tops
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always helpful
Connie MGreat customer service!!!!
jazmyn tOwner is awesome. Only place I like to rent from
CRAIG CI was able to choose my trailer and the agent made sure I had enough days for the rental. Great experience.
Bradley VIt's hard to improve on perfection!
Tom PWonderful experience!
Timothy TGreat customer service. I’ve used several locations in the area and this is by far the best. Will be a repeat customer.
James SI’ve rented trucks several times before here. Great location and excellent service!
Kevin DLeann was excellent to work with. She was efficient, professional and followed through on every detail. I would recommend this location to anyone. She gets an A plus.
ronald sNone at this location !!
WILLIAM FLiann was very helpful
Brook GEASY DROP OFF, THANK YOU
Patricia KGreat customer service. Definitely use this location again.
Michael HShe’s the best asset they have at Uhaul! Just a wonderful caring person. I couldn’t have gotten a better person. If you’re renting a Uhaul stop in and make a visit she will instantly show how wonderful she is. Thanks again!
Barry ZLuann is wonderful and very helpful in renting the u-haul. This was my third truck rented from her location and each time she provided excellent service.
Gary DThis location is always easy and convenient to work with. The manager is very kind and helpful and always accommodating. I would choose this location every time.
Scott PI dropped off the truck after hours but the lot was well lit, plenty of room to maneuver and park and the drop off boxes were well marked. It was EXTREMELY easy to use this location and they were VERY prompt the next day (Sunday) to square away my bill and to email me a final invoice.
Franklin RLeanne is the best! Kind, courteous, helpful and very knowledgeable. I would / will use this location whenever need arises and recommend the same to all who ask my opinion. Again, Leanne is the best!
jerard mThe lady took her time to insure the paper work was completed. Explained what to do with trailer where to park it when return. Helped to connect did a 360 of the trailer with me.
Kevin mFantastic
dennis gNothing
Randy P5 stars all day and twice on Sunday
Jason FVery helpful she sent me all the specs on the trailers available. So we could make a decision on what we needed.
justin bNice job. Great experience!!!
DALE BThe lady is always so helpful and friendly.
Chris LWe needed a truck for just an hour or so. It was a nice truck and ready to go when we got there. We recommend them for all your needs.
Michael PLe ann was wonderful!
Kristin KLady working there was great. Over the top knew the job explained the trailer what to do where to park the trailer when returned.
Kevin mLeAnn was very accommodating with my needs..Thanks
Donald GNothing needs to be improved. It was by far the best U-Haul experience ever.
TRACEE WThis is definitely my GO-To U-Haul Location. Service has always been OUTSTANDING!!!
Bill MLeanne is awesome!
Sheila PI could not find this location in the dark and rain. I drove around with and without the trailer to find this and was unable to locate IT was very frustrating
Beth FVery friendly and helpful location
Gary DLeeann, the U-Haul rental manager, delivers exceptional customer service with a charming and personable style that leaves a lasting impression.
Ivo RBest UHAUL rental ever!!
RONALD BThe manager was awesome, she offered other items but we did not need them. She also sells boxes now!!!
DAVID SNothing. Leeann was amazing. Best customer service ever.
CINDY EQuick and easy pick up and a delightful owner! I will go back again for sure!!
ALICE CIf I have to use a Uhaul or know someone that need one...I'll definitely refer her! AS SOON AS SHE GOT THE NOTIFICATION SHE STARTED TEXTING ME & I APPRECIATE IT!
TRACY SThe lady working the location was very friendly and helpful. I plan on renting from this location again.
Gary DThe best U-Haul site. Leann makes sure you are well inform and safe before you leave.
Rade CGreat service
James RMy experience was excellent. Service was outstanding!
Micheal GShe was extremely helpful and great to deal with!
Shane DBoth locations personal were very professional. keep doing what you are doing. Thanks
Doug GGreat customer service.
Greg SLeann was great to work with.
Robert JI understand it was an older facility but it was very junkie and floor not clean . The owner had a great personality and was very kind .
Meredith BLeanne is the best, she represents Uhaul very well
John GWe were so pleased to have LeAnn at Low County Tops to help us with our uhaul rental. This will be our new place to go in future moving needs! Excellent service!
Susan ETerrific staff.
linwood sAlready have fast friendly service
ronald wNothing that I can think of.
Mike WAll good here. Rental agent was efficient the pleasant. Truck was perfect for my multiple trip move. Thanks!
Bill DEverything was perfect!!!! The service could not have gone better, customer service was the VERY BEST!!!! This is a well run business and I will certainly use them again as well as telling EVERY ONE I KNOW NEEDING TO MOVE OR RENT EQUIPMENT!! . Thank you U HAUL and LEANN!!!!!!!!!!!!!!!!!!!!!!
CATHY TCustomer service was great
David SLouAnne was friendly, helpful, and personable. When we mentioned that the transmission had started shifting hard during our 1700 mile trip, and was later discovered to be leaking fluid, she immediately took the truck down and reported it for maintenance.
Beatrice JBy far the best an most helpful dealer in the area.
William CNothing! Customer service was excellent, of course it was a really nasty rainstorm that day and we still had everything signed, sealed and hooked up in less than 20 minutes!
Kim LAbsolutely one of the best retail experiences I’ve had… perfect customer service before, during and after… wished everything was this simple and organized… Low Country Tops is primo. Manager went above and beyond to make sure everything was right.
Jeff BCruise control in your vehicles would be great.
Mark SExcellent service!!! Thank you!
Lori GVery knowledgable, professional and friendly.
John BTruck was pretty beat up but worked and got the job done. The lady that runs the location was awesome and worked with us to get this done in the most economical way possible.
Carol GCan not think of a thing at this location. Leann is all about SERVICE!!
BRENDA MCould not find greater service than this location or Leann She does everything she can to keep her customers needs met!
BRENDA MOutstanding customer service! Will definitely use again!
Alison DAt this location, the CSR was excellent and very helpful.
Charles BThe 24/7 pickup app does not work! Spent 30 minutes trying to complete when all my info was already on file. Finally the clerk showed up to help me. She was very nice and helpful and apologized for the terrible app.
Harold DThank you!
Penelope JLeanne is very friendly, knowable and thorough.
Tex T