Customer Reviews for Lucky Food Mart
(U-Haul Neighborhood Dealer)

41 reviews

958 Saint Johns Bluff Rd N   Jacksonville, FL 32225

(904) 693-5108

Location Hours

  • Mon: Closed
  • Tue-Sat: 9 am - 9 pm
  • Sun: 10 am - 8 pm

Services at this Location:

Contact Us

(904) 693-5108

958 Saint Johns Bluff Rd N
Jacksonville, FL 32225

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Sat: 9 am - 9 pm
  • Sun: 10 am - 8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Alice F. 
Rating:
5.0

Customer did not leave a comment.

Cintia F. 
Rating:
5.0

Customer did not leave a comment.

DANIEL J. 
Rating:
3.0

Customer did not leave a comment.

BRITTANY B. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL B. 
Rating:
1.0

I used only 23 miles as per google map, but van showed 40 miles. He is charging more. Rude attitude

gowrunaidu S. 
Rating:
2.0

Missing items and less then ordered quantities. Uhaul swapped my location to this one. Not my first choice. Lock on back of uhaul also didn't work. Overall 2/5. Below average for the listed reasons.

jonathan V. 
Rating:
5.0

The process was extremely easy and however during the application state there was no option for military or AAA discount. The clerk at the store couldn't do anything but all in all the truck worked well for its intended use.

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

Evan A. 
Rating:
5.0

Don't schedule the customer an entire town over 30 minutes out from where they actually booked the truck. And make sure the locations you are using are professional and have normal business hours and which they are there.

Gretchan B. 
Rating:
5.0

Clean equipment .very corteous service .fast no hassle ..will .use location an services again.

Adrian S. 
Rating:
1.0

How about actually leave the truck for what I requested which was 24/7 pickup and not pick it up in the morning. Then call me to tell me to come later then when I come the truck not even be ready

Ricardo R. 
Rating:
5.0

Excellent service

Amanda J. 
Rating:
1.0

The truck was not a 15 it was 14 I looked in the inside of the truck to see the size and it was a 14. So the truck was smaller than the one that I reserved on line. I had to use my SUV to put the rest of my stuff . The truck smelled like marijuana and the location was 28 miles away. It was an awful experience. I called U-Haul and let them know as soon as I got home they said sorry that it.

CARMEN M. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

Katherine H. 
Rating:
2.0

Requested 15 ft truck, they had one 10 ft truck when I got there. I had to take what I could get. Dolly looked like it was from 1970 and nasty as heck. The truck was dirty on the outside and inside, and smelled funny inside. Smelled so bad I had to roll down the window, even with the FL heat. The guy behind the counter was nice, but crappy location!

Jeffrey P. 
Rating:
4.0

Customer did not leave a comment.

Roxana A. 
Rating:
5.0

Customer did not leave a comment.

DANIEL B. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

It was easy and great.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

2nd time to use this location. Had a small problem with the Uhaul app but the staff was more than helpful and still got me on my way. I would recommend them to anyone!

Charles C. 
Rating:
2.0

Customer did not leave a comment.

Jurgen C. 
Rating:
5.0

Customer did not leave a comment.

Khadijah J. 
Rating:
5.0

Customer did not leave a comment.

Candida G. 
Rating:
5.0

Customer did not leave a comment.

Candace G. 
Rating:
5.0

Good unit, as clean as can be expected. Ran and shifted well with no major odors or oil burn. Used online, gotta be patient but faster then waiting in line inside the store.

Richard S. 
Rating:
5.0

Have a dollie

Janet H. 
Rating:
3.0

Nice people, but not great outcomes. We initially reserved a 15' truck, the contract was completed inside the convenience store and it wasn't until we were getting ready to leave that we realized that the cab of the truck smelled like so much "smoke", no one could drive it, plus all our furniture would've smelled like that. Next we asked to switch trucks, but the only way to change trucks would've been by cancelling the contract. Thankfully, the owner was able to step in and allow us to change to a 10' truck without the "smoke" issues. Also, he mentioned he would update the contract for the right truck size. Fast forward to the truck being returned and emailed receipt: Receipt shows 10' truck rental, but then shows the rental charge as if we had a 15' truck. Working with Customer Service now to get this all fixed.

Jael - Alexandra M. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
3.0

Offer AARP discount like other rental companies. I was quoted one rate, but when I dropped it off, the total was different. When you make a quote to someone, please be 100% accurate!! I was offered a cheaper rate with Budget because the mileage was only .69 using my AARP rate.

Valerie H. 
Rating:
5.0

Customer did not leave a comment.

Martin R. 
Rating:
5.0

Customer did not leave a comment.

Brent H. 
Rating:
4.0

Courteous service.

charles G. 
Rating:
5.0

Customer did not leave a comment.

gilberto L. 
Rating:
3.0

They didn't allocate enough miles for my trip causing a slight overcharge. Did not give instructions for drop off.

Chris J. 
Rating:
1.0

Was sent to 3 different locations before I was able to pick up, major headaches at each stop.

Hunter M. 
Rating:
5.0

Customer did not leave a comment.

Melania R. 
Rating:
1.0

Customer did not leave a comment.

Cole R. 
No reviews have been submitted for this location.

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