Customer Reviews for Mac Allen Ample Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mac Allen Ample Storage

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Linday C. on

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Very good service very friendly and courteous. Great 😀

john S. on

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Great staff! Ensured we had everything we needed and were ready to go on time! If we have a need again, we’ll be back!

Stephanie D. on

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Very friendly staff and overall very easy drop off.

Kari C. on

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This location was NOT my assigned drop off and I would not have been able to drop off the trailer at the assignment due to Sunday closed and Monday holiday. It took 2 people to get the trailer off my hitch so 24 hr drop off was a problem. I'm lucky I found this place for storage and help dropping off

Steveison I. on

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I visited 2 other uhaul facilities before choosing to use this facility. The other 2 locations were horribly operated with rude and incompetent staff. The staff at this facility was knowledgeable, helpful and very professional. I would use this facility again if needed. Definitely recommend

Allen P. on

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I can't recommend any other things that you can do very satisfied with the staff.

Edna S. on

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I couldn’t get a visible picture of the odometer.

Samuel R. on

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Mary C. on

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Things went extremely well, I have no complaints.

Charles K. on

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Phillys P. on

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Tiffany C. on

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All went well.

Lewis K. on

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CHARLIE L. on

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william V. on

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This U-haul is very easy to get to, friendly staff, very clean area and showroom. Very good security also. The only reason I checked no on the eqpt clean, the glass was very dirty with dead bugs, I cleaned it to see while driving. Now, no problem, with anything at all. I have used this facility before. GREAT THANKS

FREDERICK T. on

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Great experience. From securing a reservation to drop-off. Very easy, convenient, and reliable.

Remorial G. on

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The service was outstanding!

Michael P. on

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Ramona Gail O. on

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Rosalinda R. on

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Ash tray was full of cigarette butts. Stearing wheel was sticky n bad Odor in truck.

derrick M. on

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david E. on

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Sharon P. on

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ROBERTO R. on

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Kathlyn is an excellent rep for UHAUL Thanks!!!

deborah C. on

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Michael C. on

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Cora A. on

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Needed on Sunday went in Saturday completeled the reservation representative made it seem really simple to get keys on Sunday not so ,too complicated and everything have to be done all over on site, u-haul need to work on the process in an effort to make easier to rent I was out in 95 plus temperatures trying to take my photo, download numbers it was awful experience will never do this again thank God my Family came to my aide.

Brian M. on

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Did not get what reserved due equipment not being returned!! Had to upgrade from trailerto truck.

Marc B. on

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Very friendly and fast service

Ian W. on

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Darren V. on

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I was very pleased with the customer service by Mr. Raez!!

Velvamine A. on

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This location was so, so helpful and courteous. They took the time with me as I am a disabled senior. Their friendliness is most outstanding.

bRIAN D. on

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Representative was very energetic, helpful, and kind.

Ricky G. on

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william W. on

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Got ripped off because the odometer added 100 extra miles to my tab. Put 12 gallons for An 88 mile trip and was charged for 188 miles. If 12 gallons will take this truck 188 miles O will kiss your add. No more Uhaul for me ever. Odometer was broken or rigged one of the other. Enjoy it because it will never happen again. I should report it to the government. .

Victoria M. on

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Reid O. on

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Very supportive, friendly, and helpful.

Clifton F. on

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Doris W. on

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We enjoy renting fro Uhaul.

ROBERTO R. on

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Excellent customer service

chris B. on

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ann S. on

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william V. on

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Excellent and professional people. The only thing I noticed, was the check engine oil light was on, but, the people knew that. I would recommend this business to a family or friend. thanks

Amanda S. on

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On the holidays make you have enough help. The young lady that was at this location really did a good job and she was by herself.

lashauna E. on

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Robert L. on

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Truck needed to be wiped down and vacuumed other than that truck was good. Employees were friendly and helpful.

Lynn S. on

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I really had an good experience at this U-haul location. I was a little early then scheduled, but everything still went smooth. I will come back and recommend to friends.

Denise T. on

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kenneth B. on

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Wendi N. on

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Excellent service

jan L. on

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The 115 volt ac outlet did not work but everything else was great.

Armando F. on

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abelia V. on

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zebulon G. on

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VANASSA C. on

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jan L. on

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mike P. on

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The manager was extremely helpful. He suggested different options to make our move easier. He was polite and professional.

Jerry W. on

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The staff was very courteous and polite and very professional.

brittney R. on

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Just wondering about the transmission, it took a good while to change gears. Shot up to 3RPMs before it changed.

Sarah M. on

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Dwight B. on

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Chase G. on

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Kathy was very friendly and helpful!

Susan V. on

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LaShonda A. on

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jacqueline B. on

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Diamond G. on

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Corey M. on

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Juanita B. on

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Micheal N. on

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Good people and very helpful.

bruce C. on

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Ivan E. on

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Mac Allen Storage is welcoming and helpful. The only uhaul location I'd go to.

Andrea C. on

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Marvin A. on

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The staff at the pick up location were not the friendliest. Customer Service training /improvement would be of great benefit for this location.

Jacqueline G. on

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Clean the inside before next customer shows up.

gerald U. on

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Josefa M. on

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Allen N. on

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Great customer service! Very easy to deal with.

Christopher K. on

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Theodis W. on

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Outstanding customer service

JOHN C. on

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jesse N. on

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Christopher S. on

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phil C. on

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Mac Allen and his staff provide a great service to the public. I would recommend anyone to rent UHaul equipment from their facility.

Angela B. on

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james T. on

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Francine V. on

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You need to give the man behind the counter a raise. He was awesome. He helped us out and went beyond what he had to

Brian W. on

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Ian W. on

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debbie L. on

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Ian W. on

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john D. on

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CORNELIUS M. on

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Open at 8am on Saturdays

thomas D. on

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Manager was not nice at all it looked like he was having a bad day and head and nasty attitude would not recommend him to anyone

Sylvia W. on

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The van has a bad odor, otherwise everything was great!

Todd R. on

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I dropped the trailer off after they were closed being told from several Uhaul places that to turn it in just drop it off. Well a month later I got a call from Kansas asking where I turned the trailer into because they had not done the paperwork in the computer. Obviously dropping it off didn't work at this location. Very poor customer service. I did not have it for a month obviously.

Brent B. on

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Jimmy C. on

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Shyalice O. on

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jan L. on

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The 110 converter plug did not work.

Paul S. on

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Nice and clean