I ordered furniture dolly, but it was missing when I picked up a van. Moreover, I was charged for the dolly, which was not even inside the van.PAVLO L.
Customer Reviews for Machi Beauty & African Store
(U-Haul Neighborhood Dealer)
New Westminster, BC V3M4H7
Services at this Location:
- Mon-Fri: 11 am - 7 pm
- Sat: 10 am - 7 pm
- Sun: Closed
Special Operating Hours
- 7/1/2021: Closed
- 8/2/2021: Closed
- 9/6/2021: Closed
- 10/11/2021: Closed
- 11/11/2021: Closed
- 12/25/2021: Closed
- 1/1/2022: Closed
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Boris B.
They did not do a walk through before or after, they said I did not put gas in, when I put more in than I used. They charged my card DOUBLE what it should have been for gas. Rip off, I will NEVER go there again. Called them as soon as I saw my bill, they said sorry yes you put gas in, contact U-haul, I contacted U-haul, they said contact the store, I called the store and left messages they never called me back. $60 theft. Do not rent from this location.Dianne C.
Customer did not leave a comment.Jasprit B.
Counter person did not get out to check vehicle and was told she will just email the receipt. Once I got the email she changed us Insurance and safety trip which when booking we declined and she never asked at the counter. Not very happy with this location. We have rented from uhaul several times in the past and this is the first time that we used this location and very disappointed with the outcome.Norbert R.
Customer did not leave a comment.Peter K.
I paid for a dolly and the location didn't have one, nor I could get any refundIvan R.