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Brooke R | Overall Experience
Customer Reviews for Magnolias Best Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went perfect. The Staff was extremely nice and explained everything perfectly.
Stephen F | Overall ExperienceVery nice to work with
ROBERT VWe had 3 units over the course of almost three years. Completely satisfied with the quality of the units and the staff. Would highly recommend this facility to anyone who is looking for storage space.
James C | Overall ExperienceThe location and people at the location were great! U-Haul online corporate office was terrible. I had to make my appointment three times. I went to pick it up at the correct location and it was not processed for the location was forced to move to another location and then when I could bring the the truck back late they charged me additional money for bringing the truck back 2 hours late cuz I was looking for a place to drop off a donation item. U-Haul corporate is awful. You are terrible. I don't know what happened to you. I've used you for years. This was the worst
CHRISTOPHER DAbsolutely excellent experience in every way. We have moved and done all manner of UHaul rental and this was the smoothest process and the nicest trucks we've seen.
Emily HThey were very helpful on my return of the rental truck. Very friendly I would recommend this U-Haul rental to anyone who needs to rent from a U-Haul store
ROBERT VWe needed a last minute u-haul, we were able to book the night before. The process was great and the associate at the storage facility was friendly and helpful, explaining all the steps of renting and returning. We will definitely use again in the future!!
Tatum SNot sure, everything went so smoothly
SCOTT SThis business is top-notch. The owner is very kind and helpful. Highly recommend for any storage needs or U-Haul rental.
MONICA BThe counter was great. But when i dropped my uhaul a day earlier then i had rented. I took another car to get my extra rented items. I got an angry phone call from whoever lives at the location 4 minutes after dropping my uhaul off. Called her letting her know i had to go to a second location to get blankets and dolly. She was very rude. I still had a second day on my uhaul and didn’t want to have to spend miles when i didn’t need to. No reason i should of gotten a call at all!!
KELSEY OI was late to pickup the truck I reserved during closed business hours however, an awesome staff member came to the business to open the office and help process my rental! Amazing customer service, extremely helpful and proficient in customer satisfaction! Clean and reliable equipment! Wonderful staff!
SHENA RThose ladies were awesome!
BRIAN WGood customer service! good price.
SHAWN AThank you The facility was clean, well maintained and personnel were always very helpful
shanon y | Overall ExperienceThe ladies working there were fantastic! They made it quick and easy and were very kind.
RICHARD WIf my family should need a storage facility we would definitely return to Magnolias Best.
CONNIE L | Overall ExperienceMost professional and nice staff you could ask for. This place is kept clean and in good order as well!
Niell I | Overall ExperienceVery friendly and responsive customer service. No complaints.
MATTHEW JThe young lady was extremely helpful
JOHN OThey don’t let you pick your own gate code. You have to use your drivers license number.
Kyle G | Overall ExperienceI highly recommend this facility to anyone who needs storage. Our experience was shameless, and our belongings were very secure. The staff is excellent. Thank you, Susan, for such a great experience during our move.
Richard C | Overall ExperienceSusan is a joy!
TIMOTHY HHit people with hidden charges!
Darren MThe truck was very old. It was clean and well maintained but showed its age in windows that were hard to roll down and side mirrors that were rusted and unable to be adjusted. The heater blower was very noisy. The truck drove well but showed every one of its miles.
ROBERT SNever had any problems the staff was always helpful and friendly. If I need a storage unit in the future I will definitely go back to Magnolia’s Best Storage. Super clean!!
Carolyn S | Overall ExperienceStaff here was amazing! Helped me and got me checked out quickly. Helped me go through my contract to find specific information. The whole team is amazing! Job well done!
SCOTT JHad no problem. The ladies there understood my situation and worked with me to get the type of truck I needed for my move. Great service.
TYRONE PStaff friendly, easy to work with. Great experience! If needed, I definitely go back to them.
Deborah OMagnolia’s best storage was actually the best storage we’ve ever had. They make you feel welcomed and it’s super secured and clean! The staff was also amazing.
CANDICE L | Overall ExperienceI have used this location twice, and both time have been the very best. Customer care, equipment, location and cleanliness of building are superior to others I have used.
STEVEN RSeriously the best staff and storage place!!! If we need another storage unit or U-Haul we will definitely be back!!!
Kyle R | Overall ExperienceThe ladies here are absolutely awesome! This will be the only place i get my equipment from here on out. 12/10 stars!
ROY Dwonderful experience; staff is friendly, helpful and professional
Doris SVery friendly people who truly care about their customers.
BRADLEY BCustomer service on the phone and in person was outstanding.
CHRISTIAN MDue to unforeseen circumstances, there was a delay in returning the truck to Magnolias Best Storage. They were very helpful and understanding of the circumstances. GREAT customer service. I appreciated their help, patience and understanding of the situation!!
CARLA BThe staff was super helpful and friendly. Truck was clean and maintained well. I would definitely recommend this location
APRIL CThanks for all the understanding but I would extremely like to be grateful for Brenda who always went beyond to help from the moment I met her about 1 n half when I got the storage from you guys ! Thank you n God you all
VERONICA R | Overall ExperienceTerrific customer service! Friendly & very clean business and parking lot. Safe area and easy to find off the main road. Met us outside and we were gone in minutes after the drop off! ALSO: They found my charger that I forgot in the truck, called me, and mailed it to my home free of charge! Really impressive. Highly recommend!!! A+++
RONALD LFriendly and Professional staff!
FRANK BVery nice and friendly. Truck was very clean and well cared for.
Ashley LSeriously, this is the absolute Best Storage place around. Safe and secure. Highly recommend!!
Wendy G | Overall ExperienceNever had a problem of any kind over the 3 years of storing here. Great customer service and care for the facility and my stuff.
SAM H | Overall ExperienceWhether you need storage or a Uhaul rental this is definitely the place to go. I have had my storage here and rented a Uhaul a couple pf times. This place is absolutely the best in service and their facilities. I will be closing out my storage and believe it or not, will miss this place. Clean and secure. If I ever need a Uhaul or storage again, this is where I will go.
Wendy GThank you so much for everything
Carla L | Overall ExperienceAwesome
David PExcellent experience on both ends!
Bob PVery nice and polite staff. One of the best storage facilities I've used.
Kellie C | Overall ExperienceVery happy with all the staff they were always ready to help! I’m also very satisfied with the storage conditions.
Patricia E | Overall ExperienceThe customer service at Magnolias Best Storage was second to none. Outstanding!!
Paul SFantastic experience. No improvement needed. Cheers!
ANDREW VProfessional. Fun. Courteous. Awesome
wendy wGreat service, great folks to work with.
Kristin JBrenda was PHENOMENAL!! She went way above and beyond for us when the truck we had reserved was not returned on time by the previous renter. We were on a super tight time schedule and she made sure we were taken care of. Very kind and hospitable staff. Inside storefront was very pleasant and clean. I really appreciated the comfortable seating area while our reservation got sorted out. A++ team! I would most definitely recommend this location to friends. Thank you Brenda!
Joel BVery friendly staff
Sherlyne SStaff was excellent in assisting me thru entire process.. truck was immaculately clean & well maintained .. will definitely use this location for future moving needs
CHRISTOPHER DSusan is FANTASTIC!!! No improvement needed.
Leonard DAbsolutely the best place with awesome management.
STEVE L | Overall ExperienceWe were extremely satisfied and the manager was very helpful and friendly. Great job
STEVE LThe lady at the counter was wonderful!! Very personable and explained everything!! I won’t go anywhere else to rent U-Haul!!
Valerie COnly problem was too expensive
David R | Overall ExperienceFriendly, knowledgeable and helpful staff. Clean secure location.
Warren A | Overall ExperienceWe picked up and dropped off at Magnolia Best Storage. Great location for pick up or drop off, very friendly. Truck was very clean, process was fast and simple. No waiting or long process. Highly recommend.
Mark JThis location is my favorite U-Haul neighborhood dealer. They always go above and beyond to accommodate equipment for us. Friendly customer service.
Francisco HGreat service
Justin DThis is one clean, secure and friendly operation. Top knotch facility!!!
HERMAN G | Overall ExperienceThe customer service was impecable! The 2 ladies that work there were super helpful and friendly which makes everything better!
Susan FCharged me an entire extra day because I was an hour behind.
THOMAS PThese ladies are always wonderful. Zero issues or complaints.
Jannette ENothing the staff was genuine and love the site appearance.
Shauna GBest storage unit experience I have ever had. Most pleasant and helpful staff. Thank your for the outstanding service and facility.
Patricia M | Overall ExperienceClean location. Friendly and helpful staff.
John NEducation on return process after hours. I was trying to return the unit. I don’t know if the system was down or if it be the old man with the smart phone I could not figure it out. I finally called the 800 number on the key. They told me as long as the unit was there, it should be OK to leave it. I was very frustrated thank goodness the nice lady that works. There showed up after I had already figured it out but education on how to return after hours would be great for people like me that was my only issue very friendly staff Property is very clean I will add I will send you all of my friends. Do you guys thank you again
Rodger CI had to leave my things in storage while traveling for work. The staff at THIS facility was most excellent and helpful. VERY clean! I also had peace of mind having insurance for the value of my possessions.
Amber D | Overall ExperienceStaff was friendly. Went on the equipment inspection with us, and provided information that was helpful.
John NAll good at a good price!
GLENN M | Overall ExperienceExcellent service!!! So happy I rented the Uhaul from this location. Highly recommend!!!
Wendy GVery Pleasant experience
Richard BThey were organized and I was processed quickly.
Timothy MAbsolutely the best! Hands down Friendly and helpful! Bravo
Christopher UVery accommodating and polite. Would highly recommend them.
MATTHEW CNice people, great facility.
GEORGE S | Overall ExperienceGreat short-term experience with Magnolia Best. Renee and Patricia were very helpful and helped me find exactly what I needed. The facility was extremely clean and well-kept. Thanks!
Stephen E | Overall ExperienceWas totally satisfied, confident that my goods were secure and that there was no danger of flooding. Staff were pleasant, courteous, and competent. The place is indeed Magnolia’s best storage!
JOHN B | Overall ExperienceSusan and her staff were phenomenal!!!!! They were always available to help - we could not have made this move without them - they are The Best!! Sincerely, The Caruthers
CHARLES C | Overall ExperienceLove this storage unit facility. We have used several in the last few years traveling around in our RV and this for sure has been the best one yet. Thank-you. Never had an issue and even with construction going on next to yall it still was clean!
SAMANTHA B | Overall Experience