Customer Reviews for Magnum Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Magnum Storage

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Glen A. on

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My issue is not so much with the location, as it is with your horrible 24/7 system and your customer service. Absolutely awful. Waited for 50 minutes to get approval. Will never use it again.

Robert B. on

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Customer did not leave a comment.

LINDA L. on

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My move out date was not December 4, 2018. I returned my key December 1, 2018, early a.m.

DAN D. on

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we were very satisfied. Thank you

KATHY W. on

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Magnum provided a clean dry unit, easy access and kind, courteous service. I will use them again if a need arises.

CAROL J. on

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thank you!

NATHAN N. on

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Good facility.

LINDA G. on

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We had water and rodent damage .

CURT Z. on

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They were great to work with, quick to respond to questions. The unit was priced fairly, it was exactly as described and recurring online payment was handy.

TERRI O. on

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The units were clean, secure and fairly priced. Thank you

SARAH S. on

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Need to let ppl know that water leaks into them.

ALEX C. on

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Water leaked into our unit and covered everything we own in mold. We had a 3 bdrm house worth of furniture in there + all linens , clothing thousands of $. Owner did not care or do anything for us.

JEROD M. on

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Horrible run place!! Either the gate didn't work, or good luck finding anyone that actually works there!! unless they wanted your money you already paid online!! Never rent there!!!!

William M. on

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make sure cust. has all info for finding key

Russ M. on

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The Uhaul truck cab noise levels are a serious safety issue. I doubt it meets DOT regulations. I have driven quieter stock cars and mining trucks. The noise level in the cab was truly amazing. This made the driving very tiring and difficult.

cathrine R. on

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After I reserved the two trucks I rented, I was told to be careful because when returning the trucks, there will be extra charges. I just figured it was coming from someone who took advantage. Well, I also got extra charges added on in the end. Moving is stressful enough without having extra charges added. I said I would return the trucks on the 19th of May. I returned one truck on the 18th and the second on the 19th. When the truck was returned in the afternoon of the 19th, we were told it was supposed to be returned by 7:00am. That was never told to me and we were charged over $100.00 for an extra day. I would not recommend U-haul.