Customer Reviews for Main Road Self Storage
(U-Haul Neighborhood Dealer)

2,192 reviews

926 Main Rd   Johns Island, SC 29455

(843) 559-8745

Office Hours

  • Mon-Sat: 9:30 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(843) 559-8745

926 Main Rd
Johns Island, SC 29455

Services at this Location:

Office Hours

  • Mon-Sat: 9:30 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

It was the most terrible experience. On February 16th I had a big move to another state, to avoid any misunderstandings I arrived at this place a week before the move to book a truck and tow dolly to transport my car. All the transport that I needed for the move was at this place on the day I arrived, but the employee said that there was no need to reserve anything and that I should not worry and return to them on the day of the move. I understood that it was very important for me that all the transport I needed was available on the day of the move, since I had to load a lot of my things into a 15-foot truck and hit the road from Charleston to Miami, a journey that takes about 9 hours. So later that day, when I returned home, I installed the U-Hail app and, to be on the safe side, reserved the transportation I needed for the day of the move. After which I thought that nothing bad could happen and calmly waited for the moving day. But it seems I was wrong... On the evening of February 15, I received an email that they wanted to change my tow dolly rental location, since the U-Hail branch where I booked the trailer may not have it, but this is not certain (apparently the company itself does not know whether they will have this trailer or not). On the morning of February 16, the day of my move, the manager of U-Hail called me and said that my trailer would not be in this place and I would need to go to another city to get it, but they did not have the 15-foot truck there that I needed. I tried for a long time to explain that it was very inconvenient for me to drive my car first to one location behind a truck and leave my car there, then go to another city for a tow dolly, and then return to the first location where I left my car to load it on a tow dolly and only after that return home and begin my not easy move. They absolutely did not help me solve the problem that the company created for me. And when I came all this way and came back to load my car onto the tow dolly, so that it could be done faster, since I had already wasted a lot of time, I asked the U-Hail employees to help me load the car onto the trailer, since I had previously done this I've never done this, but the employees simply told me that they would not help and that I could look up information on Google on how to do it correctly. Because of these problems, my planned move started five hours late; other consequences I will not describe here. This is the worst experience, the worst company and the worst employees. You asked me to take the time to write you a review, done. But you can't ask for anything!

Roman I. 
Rating:
5.0

Customer did not leave a comment.

Joseph L. 
Rating:
4.0

Not one thing!

CHARLES B. 
Rating:
5.0

The truck felt like a wheel was out of balance so it bounced a lot when driving. Maybe driving the trucks a bit in between clients to verify everything rides right would help.

Zachary S. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY D. 
Rating:
5.0

Lisa was extremely helpful. I was in and out very quickly. Lisa hooked the trailer up, made sure it was secure and checked all lights were operational. Great service

Frank C. 
Rating:
5.0

Everyone was professional and friendly and the location was convenient and very nicely kept. Our check in went quickly and the truck was ready to go when we arrived. One of the best U-Haul rental locations we've been to.

Lynn F. 
Rating:
5.0

I found the online pick up and drop off painfull. Help was needed to comply with all your steps. I will never rent on a Sunday again.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

Daphney H. 
Rating:
5.0

Customer did not leave a comment.

JACK S. 
Rating:
5.0

By far the BEST place in Johns Island and Charleston area by far! Matt and Lisa and staff go way out to take care of there customers to the highest! Must use!

Lewis T.  |  Overall Experience 
Rating:
5.0

Best place in Johns Island and Charleston area. Matt and Lisa and staff are the best!!!! Must use!

Lewis T. 
Rating:
4.0

Customer did not leave a comment.

Cynthia B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

matt W. 
Rating:
5.0

Customer did not leave a comment.

Gregory R. 
Rating:
5.0

Customer did not leave a comment.

ray G. 
Rating:
5.0

Everything was quick and pleasant with my experience. Will definitely rent from them again!

Barbara W. 
Rating:
5.0

Customer did not leave a comment.

Charles T. 
Rating:
5.0

Customer did not leave a comment.

Franklin B. 
Rating:
5.0

The staff is very friendly and helpful, the building my units are in is clean new and in great condition. It is the nicest storage facility I have ever used. It’s very convenient for getting big trucks in and out when moving.

Scott S.  |  Overall Experience 
Rating:
5.0

By all accounts you guys have a great place and it's perfect.

Darryl S. 
Rating:
5.0

Customer did not leave a comment.

Bill M. 
Rating:
5.0

Customer did not leave a comment.

Chase M. 
Rating:
5.0

Customer did not leave a comment.

Carl B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dolph B. 
Rating:
5.0

Customer did not leave a comment.

Martha M. 
Rating:
5.0

They even gave my kids Ice Cream !!! Such a wonderful bunch of folks here !!!

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey R. 
Rating:
5.0

Excellent facility and staff. Will use again and recommend.

Matt F.  |  Overall Experience 
Rating:
5.0

Rented a trailer, was in good shape but found one tire that was down to the metal bands.Did not see it till later during the tow. Was very worried adout a blow out.

Thomas M. 
Rating:
4.0

Customer did not leave a comment.

Elaine J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Catherine M. 
Rating:
5.0

Taevin Middleton was very helpful, personable, knowledgeable, and professional. He was great!

carolyn R. 
Rating:
3.0

Customer did not leave a comment.

Graeme M. 
Rating:
5.0

Customer did not leave a comment.

Robert M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francis B. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Customer did not leave a comment.

bess K. 
Rating:
5.0

Customer did not leave a comment.

Mark E. 
Rating:
5.0

Everything is good

Charles S. 
Rating:
4.0

Customer did not leave a comment.

Ian M. 
Rating:
1.0

Dropped off the equipment on 12/27 for a 12/26 rental. The dropoff location was initially incorrect. That was straightened out but they gave me no receipt for returning the equipment after I asked multiple times, "said it wasn't needed". Now i'm being billed for an extra day. (return on 12/28 - when it was returned on 12/27). This is not the first time this has happened - across completely different U-Haul locations - it seems to be a theme with them to grab a little extra money. I would not use U-Haul if at all possible.

Dan M. 
Rating:
5.0

Serve coffee and donuts

Matt M. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Julian M. 
Rating:
1.0

I was told when I got to the place to pick up the U-Haul that I had to pay $11 for insurance and was not told that when I made the call and asked for the total price. This was a bait and switch

Eileen M. 
Rating:
5.0

Superb service from an outstanding team!

Thomas C. 
Rating:
5.0

Very easy dropping off. Just handed the keys and that was all

Gina E. 
Rating:
5.0

Customer did not leave a comment.

Willie M. 
Rating:
5.0

Customer did not leave a comment.

Randy W. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Frank R. 
Rating:
2.0

They called me multiple times after I returned the vehicle saying that my card declined. They false advertised the pricing online it said $33 but when I went inside the price went up to $73 I was told that it was just a hold that they put on the card no a charge but I was charged $73 even tho I didn't go over 50 miles and I put gas back. I would've liked a refund I was no satisfied at all.

AuNiya D. 
Rating:
5.0

I was very pleased with everything. Prompt friendly service by Lisa. Will definitely recommend this to others.

Jeff M. 
Rating:
5.0

Customer did not leave a comment.

BARBARA L.  |  Overall Experience 
Rating:
5.0

All good hitting on all cylinders. Great service at this location.

Ken J. 
Rating:
5.0

Exceptional customer service and both the facilities and the equipment were super clean!

Catherine M. 
Rating:
3.0

Customer did not leave a comment.

robert E. 
Rating:
5.0

Excellent service on a last-minute rental. Thank you.

Drayton H. 
Rating:
5.0

Matthew is on the ball and very good at handling customers. Having been in sales for all my life and retired now. I appreciate someone with this level of detail and attention to customer needs.

Ken J. 
Rating:
5.0

Great staff!

Kierra D.  |  Overall Experience 
Rating:
5.0

Excellent place to store items. Staff was very helpful and professionally. I would highly recommend it.

Barbara S.  |  Overall Experience 
Rating:
5.0

Once again, superb service from a most attentive staff. Terrific resources, great management team!

Thomas C. 
Rating:
5.0

Very efficient & helpful.

TIMOTHY W. 
Rating:
5.0

Very kind and helpful

CHRISTINE C. 
Rating:
5.0

Customer did not leave a comment.

Katherine B. 
Rating:
5.0

Customer did not leave a comment.

Ashley M. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Friendly Staff

matt W. 
Rating:
4.0

Pricing advertisement ($19.99/day) is deceptive. BASE fee was $19.99 but mandatory insurance of $11 and $0.69/mile more than DOUBLED the advertised price (and I drove < 25 miles). Van was in very good condition and easy to drive.

Cathy Y. 
Rating:
4.0

My move this past weekend went as smoothly as a move can go. Thank you for having everything ready for me . The staff was wonderful and the truck did the job. I would absolutely recommend this location. :0)

Valerie P. 
Rating:
5.0

I rented this unit for storage for almost 2 years. I dealt with Matt during this time. He was great to deal with over my time renting the 10 by 15 Climate controlled unit. Matt is an asset to this facility.

Tom H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allison S. 
Rating:
5.0

Customer did not leave a comment.

Jonathan B.  |  Overall Experience 
Rating:
4.0

When you added the insurance requirement, I checked out other options. Although insurance also was required there, this new facility was half the distance to my home on a route I travel almost daily, had a more convenient loading/unloading setup, and was @30% less expensive than you.

Jackson S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREW M. 
Rating:
5.0

Great facility with on site retail for all your moving needs. They also have UHAUL & UPS as options to complete the one stop facility.Excellent customer service as well 👍🏻

matthew W.  |  Overall Experience 
Rating:
3.0

Since the van broke down, and I had to Uber 90 minutes at 2:30 am, and the van was to be towed to me, it caught fire while being towed, and the U-Haul was a total loss. With that said, I had no experience with this dropoff center for this rental (but positive experiences in the past). While stranded, I made no less than 7 calls, each time being told I would be called back in 30 minutes, and I had to call back every 45 minutes since I received no return calls. U-Haul called me to ask how my experience was and to confirm I received my property, unaware of the fire, and that I did not have my property. I was then called a week later to ask if I wanted to extend my rental since I had not returned the truck, which had been rendered undrivable in the fire. The systems and communication throughout the ordeal were disappointing. All of the people I spoke to were pleasant and courteous, though they were all grossly un-or- misinformed about what was taking place, and no less than 16 calls were required to recover my property. My previous U-Haul experiences were all without incident and positive, but it appears the systems in place to address unusual circumstances such as stranded motorists, are inadequate to ensure rental drivers' safety.

Darryl S. 
Rating:
5.0

Always have a great experience with Main Road Self Storage

James B. 
Rating:
5.0

I was 100% satisfied. Even though they were quite busy, Mike & Lisa were professional & made the process pleasant.

Tiffany B.  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

Hacekieh W. 
Rating:
5.0

Customer did not leave a comment.

Greg T. 
Rating:
5.0

Customer did not leave a comment.

Greta C. 
Rating:
2.0

Improve quality of staff.

Richard M. 
Rating:
5.0

5 Star Great place, super nice people to deal with. Would recommend 5 Star!

Lewis T.  |  Reservation 
Rating:
5.0

Staff were always friendly and courteous! We rented at your facility for almost two years and never a problem. Thanks!

Stanley M.  |  Overall Experience 
Rating:
3.0

I was sold insurance I did not want. It was declined online when I made the reservation. It was added to the bill without my authorization. I did not realize until I looked at the receipt. Disappointing and fraudulent.

Steven M. 
Rating:
5.0

Customer did not leave a comment.

Victor B.  |  Overall Experience 
Rating:
1.0

Excellent service.

Joseph A. 
Rating:
5.0

The whole staff was great, particularly the assistant manager Lisa. She was most helpful in matching my storage requirements to available climate controlled storage units at the main road location. Her patience and friendly service certainly helped take some of the stress out of the moving event.

Norm D. 
Rating:
5.0

Customer did not leave a comment.

Lisa W. 
Rating:
5.0

One back tire was very low (14 lbs), I was able to fill it, other than that , 3 rentals so far- excellent.

chris K. 
Rating:
5.0

Loved the experience. Would highly recommend Main Road Storage. Brand new buildings and excellent staff!

NICHOLAS M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arthur G. 
Rating:
5.0

Customer did not leave a comment.

Barret W. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY S. 
Rating:
1.0

See above. I was told it would be a $30 fee and was charged $230.

William R. 
Rating:
5.0

Customer did not leave a comment.

APRIL T. 
Rating:
5.0

Great Service

Robert M. 
Rating:
5.0

Customer did not leave a comment.

GRANT N.  |  Overall Experience 
Rating:
5.0

Excellent costumer service very fast procedure to on getting the truck . I really recommend this location

Juan B. 
Rating:
5.0

Matthew, Lisa and the rest of the team are incredible to work with. The trucks are always clean and well-maintained. Moving is stressful enough… So it's always nice knowing that the equipment that you rent from Main Rd Self Storage U-Haul will not fail you. Thanks Lisa, Matthew and Stephanie. Virginia P.

Virginia P. 
Rating:
5.0

Excellent customer service and planning to use them again this week! 5 star for sure!!

Carolina G. 
Rating:
5.0

Customer did not leave a comment.

Willie M. 
Rating:
3.0

The pick up was horrible took1 1/2 hours

Linda D. 
Rating:
5.0

Customer did not leave a comment.

Josh F.  |  Overall Experience 
Rating:
5.0

Great customer service!

Joel D. 
Rating:
5.0

Customer did not leave a comment.

Thad P. 
Rating:
5.0

None

JOSEPH N. 
Rating:
5.0

Customer did not leave a comment.

Kirk L. 
Rating:
5.0

Give Matthew a raise! Incredible service. Best experience anywhere. Thanks Lisa. A+ crew.

Chris K. 
Rating:
4.0

It was very far out and off the beaten path. They also charged me for an extension that was supposed to be at no charge.

Scott T. 
Rating:
5.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

I was very pleased through the entire experience. Staff was courteous, helpful and engaged.

Mathew B. 
Rating:
5.0

Customer did not leave a comment.

Chris P. 
Rating:
3.0

I explained my experience for that rental so the problem may be fixed before causing bad reviews everyone and place of pick-up was helpful except the rental

Debra L. 
Rating:
5.0

Matt, from the office, was excellent. He went over and above to help me during our move. I can’t thank him enough.

Donna C.  |  Overall Experience 
Rating:
4.0

I did have a few rats come through my space. After they ate and pooped, they left and were never seen again.

dale c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elizabeth H. 
Rating:
5.0

Best in Charleston

matt W. 
Rating:
5.0

Excellent staff that are very friendly and professional. Would highly recommend.

matt w.  |  Overall Experience 
Rating:
4.0

They was very nice & helpful

Marvin D. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

I was extremely pleased with the process of renting a 26 feet-sized truck. The personnel who handled my request was both professional and delightful. Two factors aren't shown much in current transactions. I highly recommend Main Street Storage as an outstanding enterprise!

Dera B. 
Rating:
5.0

Each person I worked with was extremely helpful!

JACK S.  |  Reservation 
Rating:
5.0

I would highly recommend this storage facility. It was clean and the staff was always friendly and helpful. There were always carts available for use although some of them were a little hard to use.

Stacey K.  |  Overall Experience 
Rating:
5.0

I would highly recommend this storage unit. Access in and out was very accessible and secure. The office staff was absolutely wonderful to work with!

Dani R.  |  Overall Experience 
Rating:
5.0

Good value on the comfort controlled unit #158

JOHN W.  |  Overall Experience 
Rating:
5.0

We very pleased with the storage facility here. It was incredible helpful when our daughter was born and we needed to rearrange our home for her nursery. All the staff were fantastic, especially TJ at the main desk. Great service all around!

John Paul R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David L.  |  Overall Experience 
Rating:
5.0

Outstanding experience. The team is fantastic.

William B.  |  Overall Experience 
Rating:
5.0

Main Road Self Storage has been a facility in which we have great confidence that our personal belongings are safely housed. The building is immaculate, kept at a comfortable climate controlled temperature, and secure. The staff is responsive, friendly and helpful. In fact, when we needed to rent a 2nd unit, we immediately headed to Main Road. I HIGHLY recommend this facility to anyone who is looking for a top notch storage unit for your personal possessions.

Barbara B.  |  Overall Experience 
Rating:
5.0

Matt was very accommodating and professional

MYRON F.  |  Overall Experience 
Rating:
2.0

I rented at this facility for over 6 years and was disappointed to find out that i would not receive a refund for the unused portion of the monthly rent. I used the unit for only 10 days in December. I was hoping to get a refund of $100 (2/3 of the monthly rent) I will not recommend this facility and that is why i give it a below average rating.

Kenneth O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy D.  |  Overall Experience 
Rating:
5.0

Staff was great. They went out of there way to help. Would use again if needed.

Robert G.  |  Overall Experience 
Rating:
5.0

Great facility, efficiently run by friendly folks who are always willing to help. My go to place for trucks, trailers and storage.

Michael P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GENISE C.  |  Overall Experience 
Rating:
5.0

Thought this facility was great. Will use them again in the future for sure.

David S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gary m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AMY S.  |  Overall Experience 
Rating:
5.0

Awesome. Thank you

william w.  |  Overall Experience 
Rating:
5.0

The team at the storage facility were wonderful! They went above and beyond to help us with our move in and out. We would definitely use them again in the future.

Patrick S.  |  Overall Experience 
Rating:
5.0

Very pleased!

HOWARD B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heyward H.  |  Overall Experience 
Rating:
5.0

We could not have asked for a better facility for storing our furniture. We had no issues with water or humidity and we were very pleased with the easy access for moving in and out.

Helen M.  |  Overall Experience 
Rating:
5.0

Your staff at this location is your company asset 100% Professional, helpful, friendly and knowledgeable. Guaranteed they are not paid enough. I would recommend your facility to friends, family or others due to the people that manage it daily.

Greg J.  |  Overall Experience 
Rating:
5.0

Best storage facility experience All the stuff are amazing and friendly Big shout-out to Matt nothing impossible with you man Thank you so much

Elias K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff B.  |  Overall Experience 
Rating:
5.0

Outstanding service and facilities.

michael s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James D.  |  Overall Experience 
Rating:
5.0

There was a water leak upstairs that leaked into our unit. We are still assessing the damage to our property. They have so far been cooperative.

Gail E.  |  Overall Experience 
Rating:
5.0

The staff at Main Road storage have been absolutely wonderful and i highly recommend this facility and location. Moving can be so stressful and they have gone above and beyond to be helpful and informative, especially Matt!

Vanesa S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RMBUCK D.  |  Overall Experience 
Rating:
5.0

Everyone was helpful and personable.

Deborah S.  |  Overall Experience 
Rating:
5.0

A plus facility with extraordinarily fabulous staff. Facility is spotless. Manager Mat should receive a huge bonus. He is beyond exceptional with customer attention and care. Thank you all!!! Happy new year

Christine K.  |  Overall Experience 
Rating:
5.0

We were really quite pleased with the storage unit. The staff was awesome to work with and it was kept very very clean. We would give very high marks to the Main Road Self storage company.

William W.  |  Overall Experience 
Rating:
5.0

I rented a unit for 7 years. I never had a problem. The staff was always helpful if I had any questions. The property was well maintained and protected. I highly recommend this storage facility.

ANN T.  |  Overall Experience 
Rating:
5.0

The team at Main Road Self Storage - Johns Island made the entire process easy and even enjoyable. We used the unit to store items for our new home during construction and it served us perfectly for the size of the unit and its security. Thanks again Johns Island Team!!

BARRY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shelby M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B.  |  Overall Experience 
Rating:
5.0

We had our belongings in storage for 2 months at the facility. We paid for an air conditioned unit specifically to protect our things from mold, mildew and mustiness. However, when we removed our things we discovered that everything was mildewed and musty. We had to clean all of our clothes and had to get rid of a fabric couch and leather recliner. We were in the facility several times over the 2 months storage. While the building has air conditioning, it is not sufficient to keep the humidity level down to the point where mildew and mustiness won't set in, particularly in a long term storage.

Laura W.  |  Overall Experience 
Rating:
5.0

I have used this location before, they are always helpful and courteous. I would recommend this place to friends or use it again in the future.

Eric C.  |  Overall Experience 
Rating:
5.0

Had great service! Used for seven months with know issues!

Sandy R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter B.  |  Overall Experience 
Rating:
5.0

We purchased our unit and never actually used it. I called and spoke to someone that we had a emergency come up and needed to cancel our unit. The person I spoke with said she understood and said she was closing it out and said it was taken care of. There was no mention of any outstanding charges. 16 days later we find that 70 dollars had been automatically taken out of our bank account without our authority and no explanation. The lady we spoke with was very rude and said it was her who was the one that spoke with me originally and said she told us the charges, which was unfortunately not true and that they weren't going to refund us anything. It's incredibly disappointing and this is also after the first person I spoke with said it was all noted on the account and was going to get it taken care of. I will never use this facility again and tell everyone we know not to use this facility.

Sean K.  |  Overall Experience 
Rating:
5.0

I got locked into the gated area not realizing I needed a second code to get into the building from behind the fence. This should have been pointed out at check-in. Otherwise, a very good experience and I would recommend to others.

William D.  |  Overall Experience 
Rating:
5.0

Everything about this storage unit was great. The staff was always friendly and helpful, the unit was clean all the time and it was a great price. If we need storage in the future we will be back.

Lane M.  |  Overall Experience 
Rating:
5.0

It probably came from another customers storage but evidence of a mouse , chewed into one of my boxes, excrement present. When i first moved in had to clean out spider eggs and web, dead roach in the storage unit. Otherwise it was clean, cool, liked the available carts, staff very nice. .

Linda W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike H.  |  Overall Experience 
Rating:
5.0

A good facility

James A.  |  Overall Experience 
Rating:
5.0

As much as I dislike storing and paying monthly for items I already own... this crew and facility make the experience more enjoyable! It’s very clean, organized and well stocked (fair prices) with the essential items you never remember to bring with you when moving. I have rented trucks, trailers, multiple storage units from them and each was a pleasant experience! I have no reason to ever go elsewhere! Chuck B.

CHUCK B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert N.  |  Overall Experience 
Rating:
5.0

Very clean facility, professional staff and well managed. Only issue is crowded road traffiC on Main Road, flashing signage would help access

WILLIAM H.  |  Overall Experience 
Rating:
5.0

Used this facility for over six years with no problems and very polite service. I would this facility to anyone.

MALCOLM B.  |  Overall Experience 
Rating:
5.0

EVEN WHEN THE OFFICE IS CLOSED THEY MAKE MY UNIT AVAILABLE TO ME EXCELLENT IN EVERY WAY

JACK W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KATHRYN D.  |  Overall Experience 
Rating:
5.0

Very Good Service

Carl G.  |  Overall Experience 
Rating:
5.0

I had a very positive experience. The staff was always friendly and professional!

James F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN T.  |  Overall Experience 
Rating:
5.0

Thank you!

Leroy R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kayla B.  |  Overall Experience 
Rating:
5.0

These units are maintained at a consistent temperature, but they are not climate controlled as advertised. Protect your belongings accordingly! Mold will grow.

Jacqueline M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CINDY S.  |  Overall Experience 
Rating:
5.0

The facility was clean. However, there was a flaw in the roof and it leaked brown fluid into my unit, ruining my white sofa, elegant table, large mirror in gold frame, and family portrait. It was at least a month later when I went to my unit to find the damage done. They could have checked my unit and notified me, but did not. I paid $240.00 per month for the unit and did not elect to pay extra for insurance. Because I did not have insurance I was not compensated for the loss of my furniture and portrait..

MARY A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roger P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MaryAnn C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin M.  |  Overall Experience 
Rating:
5.0

The building is easy to access and carts are provided for customers to move their things in/out to other floors via an elevator. ALL the staff are knowledgeable and friendly. They also provide a large choice of moving materials if needed. I highly recommend them to anyone on Johns Island and the surrounding areas.

Kara H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy N.  |  Overall Experience 
Rating:
3.0

Staff was nice.

Anthony R.  |  Reservation 
Rating:
5.0

I will be moving in. On another date this coming week

Amy M.  |  Reservation 
Rating:
5.0

Very helpful staff. Was able to return the one-way uhaul rental there as well which was really convenient.

Teresa H.  |  Reservation 
Rating:
5.0

Great place for storage! U-Hauls on site made it very convenient to move in/out.

DARRELL H.  |  Overall Experience 
Rating:
5.0

Main Road Storage maintains a very nice facility.

MARY B.  |  Overall Experience 
Rating:
5.0

Clean, safe. Excellent friendly staff

JESSICA P.  |  Overall Experience 
Rating:
5.0

Great Customer Service always willing to help customers. Thank you

FRANCISCO MANTANONA T.  |  Overall Experience 
Rating:
5.0

Great facility, friendly staff

BEN J.  |  Overall Experience 
Rating:
5.0

They really helped me with my truck rental and storage unit. Great experience!!!! DWANA is great!!!!

Lisa H.  |  Overall Experience 
Rating:
4.0

Great Experience...woul