I was called the day before my rental and only 1.5 hrs before they closed to tell me that they did not have any of the 36 moving blankets that I ordered. I had to buy blankets from harbor freight which was significantly more expensive. I filed a complaint with U-HAUL and requested the district manager contact me. I have not been contacted by anyone and it took almost 45 minutes just to file the complaint. Terrible customer experience!
Jeffrey k
Main Road Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Johns Island, SC 29455
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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James was kind and helpful and reassuring as he explained the equipment and helped us get the car transported hooked up to the 10ft truck and the car strapped and chained on to the trailer.. The process was easy peasy. The trip was from South Carolina to Maine. The truck had the power to pull our car and our truck load throught the awful roads in New York with no problem. Once I got used to keeping it between the lines...I was confident and capable though I had not done this before. I appreciated the online videos to get me prepared for the journey. Thanks!!
RHEA KWe had to make last minute changes to a different sized vehicle. Matthew and his team helped us out very quickly! We are very appreciative of the service that we received!
ZACHARY RHave an appliance dolly available if it has been reserved.
Ron BBrett was very professional and timely during the process of renting a truck and storage unit!
JOHN D