Customer Reviews for Maplewood Pharmacy
(U-Haul Neighborhood Dealer)

38 reviews

920 N Johnson St   Bay City, MI 48708

(989) 667-1383

Office Hours

  • Mon-Fri: 9 am–6:30 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(989) 667-1383

920 N Johnson St
Bay City, MI 48708

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6:30 pm
  • Sat: 9 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

staff was very helpful and informative

Joseph P 
Rating:
5.0

Love this pharmacy! So friendly!!! Will be using this location again soon!

Hughlyn G 
Rating:
5.0

Customer did not leave a comment.

Mary K 
Rating:
5.0

The movers I reserved left behind my big painted chest, two dining chairs and speakers. I tipped them very well afterwards assuming everything was all packed but they’re missing and it’s infuriating. I need some money refunded. Unbelievable.

Chelsea B 
Rating:
4.0

The app needs to be fixed. Couldn't pick up the vehicle with the app, and halfway through taking pictures of the truck for the return, the app glitched and didn't let me finish.

James Y 
Rating:
5.0

Customer did not leave a comment.

Justin M 
Rating:
5.0

Customer did not leave a comment.

gary b 
Rating:
2.0

There was so much snow in the parking lot that I was unable to park my truck in it. I had to leave it in the small parking lot in front of the drop box and the coffee shop.

Kelly B 
Rating:
5.0

Customer did not leave a comment.

jerry s 
Rating:
5.0

Great for local moves.

Marvin G 
Rating:
5.0

I got charged for a dolly but there was not one.

Tomika R 
Rating:
5.0

Customer did not leave a comment.

Richard D 
Rating:
3.0

Customer did not leave a comment.

James K 
Rating:
5.0

This convenient rental eliminated the time and cost of six or more pickup truck trips. The built-in ramp makes loading and unloading easier. The Maplewood Pharmacy staff is friendly and courteous. I will definitely return.

Thomas B 
Rating:
4.0

Customer did not leave a comment.

Kim G 
Rating:
5.0

Customer did not leave a comment.

Debra S 
Rating:
4.0

No issues, everything went very well and was provided excellent customer service!

Timothy N 
Rating:
5.0

Customer did not leave a comment.

kimberly h 
Rating:
5.0

This was absolutely the best experience of my life as far as U-Haul rental goes. This staff went above and beyond. They not only helped me in my closing of the pay efficiently and actually gave me a ride back to my home and I even was able to get my booster vaccine all in this drop off trip. This business is amazing.

julie l 
Rating:
3.0

Just make sure everything that comes with the truck is in it before u leave there facility

sara n 
Rating:
5.0

Customer did not leave a comment.

KENNETH E 
Rating:
5.0

Customer did not leave a comment.

MATTHEW J 
Rating:
3.0

The truck was filthy dirty inside and out. I had to thoroughly clean the cab, clean the windows and sweep out the back. it took me an hour and set my trip back. A person who rented this before me had dogs and they messed inside the cab. It was awful. The owner at the rental location was friendly, though. He tried to make things right.

GERALD J 
Rating:
5.0

The only thing that was not convenient was we had to take truck back to original location instead of a drop off place by our house so had to pay for return trip mileage.

BRADLEY J 
Rating:
1.0

The Trucks front end was bowed. The front tires were completely bald and bowing. I am surprised the truck even made it to the end destination without a blown tire or some other kind of failure. Moving blankets were not provided. I was sent on a goose chase to other UHaul vendors which were not willing to provide the moving blankets. I finally found a U Haul vendor who was willing to help and provided the blankets. This was the absolute worst experience I have ever had when renting a vehicle. I plan on calling customer service as I don’t think that I should be paying full price for a poorly maintained truck and poor customer service.

Tyler Y 
Rating:
3.0

The lock on the back was very difficult to get off.

Cheyanne R 
Rating:
3.0

The location was a very small parking area and hard to maneuver.

Brittany B 
Rating:
5.0

Truck worked well, got the job done.

BRENT A 
Rating:
5.0

Nothing, customer service was great very attentive and felt that I counted

JOHN A 
Rating:
5.0

Newer in town trucks.

JAMIE L 
Rating:
5.0

Was a very good exsperience

JUDY A 
Rating:
4.0

Customer did not leave a comment.

DARCEY H 
Rating:
1.0

You guys can improve it by not having your sales rep saying Jesus Christ because I didn’t have a bank account. I was also 15 minutes early to drop off my U-Haul and the guy didn’t show up until 9 AM and then when he showed up he didn’t help me until about 9:30 AM.

Carol F 
Rating:
4.0

Customer did not leave a comment.

John A 
Rating:
5.0

The girl who checked me out was very helpful

ALEC R 
Rating:
5.0

Nora was really nice and helpful.

RACHEL L 
Rating:
5.0

Nora was GREAT! 5 STARS!

Rachel L 
Rating:
4.0

Customer did not leave a comment.

Mark T 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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