Customer Reviews for Marathon 660
(U-Haul Neighborhood Dealer)

13 reviews

660 N Broadway St   Lebanon, OH 45036

(513) 282-2100

Location Hours

  • Mon-Sun: 6 am - 10 pm

Services at this Location:

Contact Us

(513) 282-2100

660 N Broadway St
Lebanon, OH 45036

Services at this Location:

Location Hours

  • Mon-Sun: 6 am - 10 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

William N. 
Rating:
4.0

Customer did not leave a comment.

Amy O. 
Rating:
5.0

Customer did not leave a comment.

Troy H. 
Rating:
2.0

Right tail light on trailer didn't work. Because it's a small location there was no replacement available. Had to use it without the light. I had to hook up trailer myself. UHaul rep watched and “inspected.”

John S. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
2.0

I brought the truck back with more gas than it had when I rented it,and still got charged for gas. The reservation was to include 12 blankets and an appliance dolly, that were not in the truck. Checking out the rental took almost an hour before I finally got to leave with the truck. I found this location to be lacking in customer service and very argumentative about the gas that was in the tank when I pointed out that it had 120 miles to empty when I rented it, and 133 miles to empty when returned...I still got charged over $16 for 3 gallons of gas AFTER the owner said not to worry about it.

David E. 
Rating:
2.0

Customer did not leave a comment.

Thomas K. 
Rating:
5.0

Customer did not leave a comment.

RODNEY K. 
Rating:
5.0

Had an extremely good experience with renting my uhaul from this location, the guy was very helpful

Pete P. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN PHILIP D. 
Rating:
3.0

Customer did not leave a comment.

WADE S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
2.0

Drop-off was at a gas station and the sole employee had no clue. He immediately got on the phone for help on what to do. While he was on the phone getting talked through the procedure of checking in and helping gas customers I parked/unhooked trailer. Once again maybe my expectations are too high as I am used to a more professional U-Haul experience.

schlager B. 
No reviews have been submitted for this location.

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