Not make me drive 25 miles to pick up the truck. So my first 25 free Mike's I had to waste driving back to where I was moving from.
TOD C
Customer Reviews for Marcotte & Sons Auto Village
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I will never rent a U-Haul again nor will I refer anybody, your service is unprofessional nobody gave a damn and your equipment is outdated and dirty and disgusting.
lane eThe engine light was on. The windshield was cracked. This place is remote rentals only which is not how it was presented to me. When it opens at 9 no one is there to help you. People are there but they do not want to be bothered and tell you it is remote only. I reserved 8 dozen blankets and there were nine in the truck. They were extremely unhelpful.
Ken VHad to wait along time for any help. Uhaul computer system seemed daunting for the uhaul dealer and myself as a customer. Total wait time to pick up reservation was about an hour.
Stephen C