Customer Reviews for Marion Auto Supply
(U-Haul Neighborhood Dealer)

224 reviews

115 E Main St   Marion, KS 66861

(620) 382-3174

Location Hours

  • Mon-Fri: 7 am - 6 pm
  • Sat: 7 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(620) 382-3174

115 E Main St
Marion, KS 66861

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 6 pm
  • Sat: 7 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

DAVID G. 
Rating:
3.0

Did not have proper tools to remove the 2" ball and reinstall my 1 7/8" ball. I did all of my own disconnecting of the trailer, no assistance from rental return site.

Al R. 
Rating:
5.0

No hassle, easy place to pickup & drop off. Very friendly staff

Teresa B. 
Rating:
5.0

I think your company's operation is fine. When ever we have had a problem it has always been addressed and a solution has been found. Your employees have always been polite and helpful. We have used your trucks for moving customers items in our live auction business. We have rented trucks 3 times in the last 30 days. I can't buy and insure a truck like your 26 ft. Model for what I rent it from U Haul. Yes I will recommend your company and will continue to use your trucks. Consider us very satisfied customers.

Joseph V. 
Rating:
5.0

Customer did not leave a comment.

Karen W. 
Rating:
5.0

Customer did not leave a comment.

Cindy S. 
Rating:
5.0

Customer did not leave a comment.

Todd B. 
Rating:
5.0

Customer did not leave a comment.

Angela W. 
Rating:
5.0

Customer did not leave a comment.

Bradley D. 
Rating:
3.0

I have been charged twice have been back and forth with my bank and I am negative in my checking because of it. I am literally stuck at work because I have no money to put in my gas tank to make it home. Although your customer service reps were great I still don't have my money.

Dawn S. 
Rating:
3.0

I will NEVER use Uhaul again! I wanted and reserved a 10 or 15 foot truck and got there and they only had a 26 foot truck for me. I couldn't drive it because it was too big. I took it back the next day unused. I couldn't get the ramp to come down to load it. It was out of alignment too. I want a refund!

Kathryn R. 
Rating:
5.0

Customer did not leave a comment.

Stanley F. 
Rating:
5.0

It was an after hours drop-off which made it very handy. Thanks!

Gregorio E. 
Rating:
5.0

Uhaul website not very user friendly. Truck was very clean and easily accessible

Todd S. 
Rating:
5.0

We have rented here for our business many time. They are always very friendly and helpful.

Joseph V. 
Rating:
5.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

make sure that things are clarified on milege and rental charges i xtended my original contract over phone with uhaul and they sent me email stating that my charges were 199.00 a week and .20 cents mile when i went to return it i was billed for 29.95 a day and 1.06 a mile they guys in marion were great and offered me a mileage discount and i am not at all upset with them as they stated the contract they were not ale to modify

Chuck M. 
Rating:
5.0

The staff was excellent, and friendly, very professional.

Kelly W. 
Rating:
5.0

Customer did not leave a comment.

TERRY H. 
Rating:
5.0

Customer did not leave a comment.

Nancy J. 
Rating:
5.0

Customer did not leave a comment.

DANIEL V. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Every thing went very well.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Raelene K. 
Rating:
5.0

Customer did not leave a comment.

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

francis B. 
Rating:
5.0

Customer did not leave a comment.

Teresa N. 
Rating:
5.0

Customer did not leave a comment.

Del G. 
Rating:
5.0

Customer did not leave a comment.

Clay S. 
Rating:
5.0

Customer did not leave a comment.

Donald K. 
Rating:
5.0

Customer did not leave a comment.

STANLEY R. 
Rating:
5.0

Customer did not leave a comment.

STANLEY R. 
Rating:
5.0

We were told gas tank was full upon pick up. It was not. We were told to make sure we returned truck with tank full. We drove 28 miles total. The truck required 16gallons of gas to fill the tank. We did not use that much gas.

Geniece B. 
Rating:
5.0

Customer did not leave a comment.

gordon E. 
Rating:
5.0

Customer did not leave a comment.

Rosylani M. 
Rating:
5.0

Customer did not leave a comment.

Connie F. 
Rating:
5.0

Customer did not leave a comment.

Linda P. 
Rating:
5.0

Customer did not leave a comment.

Greg Z. 
Rating:
5.0

Customer did not leave a comment.

Ralph N. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
2.0

Extremely small parking

Fred L. 
Rating:
5.0

Customer did not leave a comment.

Alan M. 
Rating:
5.0

Customer did not leave a comment.

terry D. 
Rating:
5.0

Customer did not leave a comment.

Shelly S. 
Rating:
5.0

Customer did not leave a comment.

Denim W. 
Rating:
5.0

Customer did not leave a comment.

Earl P. 
Rating:
5.0

Customer did not leave a comment.

Regina W. 
Rating:
4.0

Customer did not leave a comment.

Doug H. 
Rating:
4.0

Customer did not leave a comment.

Dave K. 
Rating:
5.0

They were good. I did mention the trailer issues to them.

Jeffrey B. 
Rating:
4.0

Customer did not leave a comment.

Michael T. 
Rating:
4.0

Customer did not leave a comment.

William B. 
Rating:
4.0

Customer did not leave a comment.

Denise K. 
Rating:
5.0

Customer did not leave a comment.

chris P. 
Rating:
5.0

Customer did not leave a comment.

Danielle M. 
Rating:
5.0

Customer did not leave a comment.

GREGORY Z. 
Rating:
5.0

I was originally supposed to pick up my order in Topeka KS which was where I made the online reservation. However after going to Topeka location they did not have the correct tow dolly I needed in stock so I had to drive out of my way to pick up in Marion KS. I am exceedingly disappointed that I was able to make a reservation online for something that was not the location. It was a waste of my time and gas to pick up somewhere else.

Justin D. 
Rating:
5.0

Customer did not leave a comment.

Amanda A. 
Rating:
3.0

Customer did not leave a comment.

Kelly W. 
Rating:
5.0

Customer did not leave a comment.

TIM S. 
Rating:
5.0

Customer did not leave a comment.

Melissa M. 
Rating:
5.0

Customer did not leave a comment.

Donald T. 
Rating:
5.0

Customer did not leave a comment.

Linda D. 
Rating:
5.0

Customer did not leave a comment.

Rick H. 
Rating:
5.0

After hours drop off. Easy to work with. Drop and go.

Tracy H. 
Rating:
5.0

Customer did not leave a comment.

TIM S. 
Rating:
5.0

Customer did not leave a comment.

neal W. 
Rating:
5.0

Customer did not leave a comment.

JIM W. 
Rating:
5.0

Customer did not leave a comment.

Danny H. 
Rating:
1.0

Asked for rental for 12/14 to 12/17. Was given the wrong return date and your company tried to penalize me for your mistake of wrong return date. Pray i NEVER need to use your company again.

Zina H. 
Rating:
4.0

The people at the main u-haul office was great the pick up place in ks had no ideal what was going on or even what they had or a price

Gary P. 
Rating:
5.0

Customer did not leave a comment.

jeffery S. 
Rating:
5.0

Customer did not leave a comment.

Chris S. 
Rating:
5.0

The staff we're VERY helpful and kind.

Kathy B. 
Rating:
5.0

Customer did not leave a comment.

Chris S. 
Rating:
5.0

Customer did not leave a comment.

Jonathan H. 
Rating:
5.0

Customer did not leave a comment.

jeffery J. 
Rating:
5.0

Really nice people!

Dallas F. 
Rating:
5.0

Customer did not leave a comment.

darrell D. 
Rating:
4.0

Customer did not leave a comment.

Wendell L. 
Rating:
3.0

Staff was friendly and helpful, the location was a little run down. The parking lot was kind of a mess

Hannah B. 
Rating:
5.0

I loved being able to locate my information online, and that I could find how-to videos on YouTube!

Wendy H. 
Rating:
5.0

No issues. Everything was perfect.

Wayne T. 
Rating:
5.0

Customer did not leave a comment.

Al P. 
Rating:
1.0

Customer did not leave a comment.

Sarah T. 
Rating:
5.0

Customer did not leave a comment.

Donna V. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

It was all good.

David S. 
Rating:
5.0

Customer did not leave a comment.

terry V. 
Rating:
5.0

Customer did not leave a comment.

Michele R. 
Rating:
5.0

Customer did not leave a comment.

Scott K. 
Rating:
5.0

Customer did not leave a comment.

Steve B. 
Rating:
3.0

Customer did not leave a comment.

Zina H. 
Rating:
5.0

I had an issue with the lock on the back sliding door getting jammed up when the door opened and flung up hard. I TRIED to call for help on your road side assistance, but no one ever answered! I tried to go online to get help with no luck either. I'm a short woman that was in a town where I really didn't know anyone. Luckily the neighbor man seen me and my frustrations and he was tall enough and strong enough to get the door unstuck. I'm really glad I wasn't stranded in the middle of no where and needing help. I rent from Uhaul often, but going to rethink this and try another company.

Cami S. 
Rating:
5.0

Customer did not leave a comment.

douglas G. 
Rating:
5.0

Customer did not leave a comment.

Jim W. 
Rating:
5.0

Customer did not leave a comment.

Steve B. 
Rating:
4.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Mary H. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
No reviews have been submitted for this location.

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