Make sure equipment is in great shape. Once I loaded the car to be hauled onto the trailer I had to return it to uhaul. They were helpful in refunding my money.David P.
Trailer Rental & Towing in Herington, KS at BC Motors
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Herington, KS 67449
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Very friendly staff, earger to help answer any question(s) you may have to get you what you need in shortest amount of time.BRIAN L.
Very helpful!Cynthia B.
They provide excellent customer service.Jennifer B.
The location was closed on the Morning I returned the truck, even though the sign said it would be openWilliam N.
Awful! Disorganized. It took over an hour to pick up the Uhaul, and it was not clean inside the cab. We had to drive nearly an hour to get to the location and only one person knew how to handle the transaction.Sheila F.
Not this locations fault but we have to go 60 miles out of our way to get the UHaul and the lady who I called to even get verification was extremely rude and not helpful. I reserved this 3 weeks in advance and expected a truck to be in the town I reserved it for. Will never use UHaul againCashion W.
The people were very nice and very helpful. I am grateful for that.Dan T.
They are the greatest!!!!!!!!!!!!!!!Curtis B.
Amazing peopleChip B.
Everything went wellJessica B.
Very helpful.John D.
Clean the truck and do a walk-a-round with the customer to document cleanliness of truck, damage, etc.Matt D.
Upon arrival to pickup the trailer for my vacation that my wife reserved over a month since advance .The size of trailer was wrong the price was wrong and upon finally getting that straigned out we hooked up the only small trailer in the lot and the lights did not work causing me to run late on leaving for my trip .I had already filled out a similar questionnaire after rental and never heard anything back from your company .Brandon S.
They were closed at drop off, so no interaction to rate the location.Ron R.
The people were extremely helpfulChristopher K.
Our pick up location was not where I was told that it would be. I reserved a 10 ft. box truck for pick up in a specific town and was told there would be one available somewhere in that town the day of my pick up. However, I learned that this is just a word game. This did not mean a 10 ft. box truck, it meant a "truck" in general. Also I learned that there is no such thing as reserving a truck even when you give a credit card number to hold one. I was given a free day of use because the pick up location was wrong. However, the extra mileage to pick it up ended costing me just as much. Most people don't rent U-Hauls on a regular basis so your employees need to give us as much information as possible that we may not even think of. I was also charged insurance for the "free" day. I can't believe that the insurance isn't just for the whole duration of the use of the truck.DAVID D.
The gentlemen who helped us was very kind and thorough. He made the process quick and painless which is greatly appreciated with the stress of moving.Kim T.
Friendly, quick and efficient check-in.David C.
No Hassle. quick in quick out.DUSTIN H.
This is just an auto dealership with a U-haul side business. It's only good for dropping a vehicle.HILDA F.
Next time give us a uhaul that isn't an hour away from our current location. That took 2 hours of our time. We did not receive gas money for this inconvenience.Melissa W.
The person I dealt with (Bruce) was 30 minutes late and didn't have the truck ready, despite having a reservation.Justin S.
he was not there when we got there to drop offMICHELLE C.