Customer Reviews for Marion Ave Mobil
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Marion Ave Mobil
Jerald Stephen S. on
excerllent dealer to do business with.
Barry W. on
This was the third reservation location and the second I had been to to get this equipment. It took me significantly off my intended route and added a couple of hour to my trip. The young lady was competent, the man was confrontational.
Sarah M. on
The operators of this UHaul location were very efficient. The building and lot were clean and the truck was in very good condition.
Christina S. on
Overall ok, customer service could have been better. New mobile rental process, need to do it all on phone before you leave the facility but wasn't informed of this. Fairly clean truck except cigarette ashes in ashtray and cup holders.
Antonia C. on
U-Haul supplies being available would be nice, and also more staff to help with trailers and other equipment. The gentleman was very nice but he was juggling working for an auto repair shop as well as a gas station and then U-Haul rentals on top of that.
Ellen m. on
Your mileage rate is too high.
JOHN G. on
Staff went above and beyond to maximize my experience
William G. on
With the calls and texts confirming the reservation, we were not informed that the appliance dolly (or any dolly) would not be available, so we had to delay while we tried to rent one from another place at the last minute. We ended up buying one. This all shortened what we could move during daylight hours, so we will need to plan another weekend.
Jack B. on
The online order approval took way too long and calling an additional person only complicated matters. There has to be a better way.
Katrina V. on
The vehicle I made reservations on wasn’t there. I drove over a half hour to the next uhaul to drive and hour to get my items from my POD STORAGE UNIT which I had 3 hours to unload , but due to the poor service I lost 2 hours in the process. I called transport and was on hold 3x for a total of 28 minutes. I asked to speak to a supervisor I was told my 50$ would be refunded but got no email confirmation that I was told I would. I will be calling back to make sure I get my refund!! Terrible service next time I’ll call a competitor l!!!!!
thomas k. on
Nice crew
Thomas R. on
Had to get gas before starting my trip. A credit was applied though so it actually turned out to be cheaper to fill the tank a little. Not an issue though. Dolly in the truck came loose, but I didn't get charged for it. I appreciate the excellent customer service provided by this location.