When I first arrived, the customer service person was overwhelmed with gas pumps and telephone calls. After I checked in and hooked up my car hauler, I noticed the wire harness for the tail lights was hanging and lights were not functioning. So I drove my truck up to the front office, and the person came out to check the lights, I told them that the wire harness was broken. and there was no one there to make repairs so they told me to go unhook that one and hook up another trailer. What a waste of my time. When returning the car carrier, I asked the associate if they wanted to check the car hauler for damage and to make sure the lights worked properly. Their response was I'll check it later. What kind of crap is that? They should check it in upon my arrival to make sure there is no damage in the lights are working for the next person to take it out. I know that the associate will not check because when I picked mine up the lights were not functioning, and the wire harness was hanging down in the rear of the trailer. I feel sorry for the next person to use the car hauler because the lights will not function and they will go through the same crap I did.ALAN M.
Marion Ave Mobil
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Saratoga Springs, NY 12866
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The person when i picked the van up was not very pleasant or friendly but the person who helped me check in was lovely.first baptist C.
Excellent location and easy pickup/drop offMatthew D.
nothing everything went well , i would like to see the poor lady have alittle help so shes not running around crazyKeith E.
Staff were helpful and efficient, wonderful in every way. Truck was clean and everything went smoothly. However, the truck itself seemed very old (over 100,000 miles) and the transmission was a mess. I would prefer a newer vehicle that runs better.Benjamin B.