The onky issue was the lift jack for the trailer is rented. It was extremely hard to turn. The guy said it was because the trailer is heavy but it was clearly because the screw inside the jack needed to be lubricated. I have use many many trailers. Lubrication on the lift jack is extremely important. Other than that it was great
Stephen P
Marion Ave Mobil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saratoga Springs, NY 12866
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Customer Reviews
- 4.5 Average Customer Rating
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They charged me for insurance for an additional $15. But they also charged me for gas, 3 gallons and I only drove 9 miles. I also have a receipt for the gas I put into the van. The man who checked me in wouldn’t get up to check me in in front of him, he waited until I left. Which is why I got charged $18 for gas on a 9 mile trip! Complete scam.
Katherine KBrandon at check in was amazing! Friendly, professional and knowledgeable. When i reserved it online i had ordered a mattress bag. He said he couldn't see that in the system so i purchased one there. Then i got a call the next day from someone at Uhaul that i never picked up the bag. Also i called the clifton park then saratoga location 24 hrs before my scheduled drop off to see what the cost was to keep it an additional 24 hrs and got 2 different answers. Clifton park said "he thought it was $19.99". He didn't sound sure so i called saratoga who said it was "$75". I asked why the difference and she couldn't explain it either. I wasted a lot of time so ended up turning it back on my original date.
Lola MExcellent and professional
MICHELE JThe guys at Marion Ave ARE ASSHOLES. I won’t even go to the new store because I know they will be here!
Scott E