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STEPHEN K
Customer Reviews for Markham Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everyone very helpful and friendly.
STEVEN MGreat Service
CARROL FStaff was awesome
CHRISTOPHER PCourtesy and very efficient
JIMMY TThe truck I received needs to be fixed. It sounded and drove horribly. The check engine light came on. I've driven several uhaul trucks before and this truck was the worst I've ever drove.
Cassandra JMarkham storage is the best in the business .Ms Kim and Mr Butch are the best. You are in good hands with them. I have done good business with them for many years and they haven’t changed yet. Mr Peoples
KEVIN P | Overall ExperienceLocation is great and the pick up process went well!
WILLIAM EEverything was great
Michael JCustomer service is always the best at Markham’s Storage! So friendly and helpful!
TRACIE BAwesome
erica bI loved the knowledge and professionalism that my family received. Thank you all for the experience.
CHRISTOPHER SNothing! I honestly would probably drive back up to get something from them and I live in Memphis,Tn area so about an hour away just for the service I got!
CHRISTOPHER MButch was really helpful getting me set up with a rental when I called just a few minutes before closing. He also did a great job explaining the after hours return process. Thank you!
Richard MI arrived 15 minutes later than my stated “pick up” time. When I got to the storage place, they had rented my equipment out. I wanted a 10’ truck and had to take a 20’ truck
DAVIN WGreat professional experience
James RVery professional
Gregory TThe lady at the desk was very knowledgeable,helpful and kind
alvin aThe experience with the location was good, however, the man that was trying to check us back in when we returned the van and print our reciept was having problems with the U Haul site which apparently has happened more than once with the location. We also remember the same issues with a U Haul location in Florida when we were trying to get recipts or other things done. The woman at the rental location had issues with the U Haul site. How about U Haul making sure there site is working flawlessly for the business's that are renting U Haul equipment, that way, customers like us won't have to stand in the rental office for close to 20 minutes waiting for our reciept because your site was not working properly.
Michael GOutward appearance . Trucks need to be washed…everything else was great. We go here and recommend to family and friends for all there u-haul needs. Thanks
JAMES MGreat customer service!
Jayme FYou need to advertise that your large box trailers enclosed will fit a Canadian spider motorcycle. We did not know until we called around to several uhaul dealerships. Also the 6 1/2 open trailers should be able to be dropped one way in a different state over all we had a good experience our sales rep in Jackson Tennessee was a pleasure to work with. SO PLEASE GIVE HER THE RECOGNITION
Kathleen ONOTHING!!!
Marian JTrailer bounced aggressively between 16-35 mph
Sean GNot impressed with this location. Attendant did not do a walk around with us to look at the unit. Handed us the keys and gave us the contract. We had to go out to the yard and find the unit ourselves. The inside of the U-Haul smelled like someone had been hauling fish. There were 2 bags of blankets and a dolly inside that we did not request. We’ve used U-Haul on several occasions for our moving needs, this place was the worst.
Perry WGreat customer service every time
cajun cThe inside of the box truck had not been swept out and pieces of cardboard were still in the truck.
Kevin GGet more trucks
Laura WFirst class Service Easy with no Hassle All employees were as good as they can be, I will use U HAUL everytime.
Frank RNothing at all!!! Continue being “GREAT PEOPLE”!!!
Anthony TAlways great to deal with, very accommodating
ROBERT BEvery aspect of my rental experience was perfect! The staff were so friendly and helpful, and the vehicle was great!
Mark HEverything was great.
Ayanna LNothing. Everything is great..customer service is excellent 👌..
MICHAEL ACustomer Service was great!!! Very easy to process the rental and very friendly!! Thank You!!
Alan BGreat customer service fast and efficient clean rentals
hollie sThe gentleman was so nice and helpful This location will be my only choice
eric jClean the cab of the truck or spray some Lysol or air freshener.
akesha jCustomer service was outstanding!! Very pleased... H
HARLAN WThe staff who works in this branch are the best ❤️❤️
Ronald FNot a thing, excellent service.
Michael MEveryone was super helpful and clear about everything during the process. Would recommend to anyone.
ian tGreat people and customer service!!!! Will do it again!!!
Alan BAbsolutely GREAT! I needed a temporary storage, and they made it happen when no one else could. Pricing was good, storage space was nice, and never had any problems whatsoever! Will definitely use them again!
Jared H | Overall ExperienceThe man who took care of us that day did NOT know what he was doing and took almost an hour and a half from the time we got there to being able to leave with the truck
Elizabeth WGreat storage facility and wonderful service.
Faith G | Overall ExperienceNo one available after 3:30 pm on just a normal weekday for a return; phoned ahead to verify hours of operation, was told that a jack would be available for use to disconnect trailer, none was found, I was unable to lift the hitch myself, then another customer came in to drop off and provided me some assistance.
Jack BTina and Butch are fantastic. Ten stars all day. No words can describe how awesome they render an excellent service.
Chito LPerfect as is at this particular location!
Christopher CMy original location did not have a 6 x 12 trailer returned on time. The associate immediately went on the computer and found a nearby location that I could pick one up. Both locations were very hospitable and accommodating. I highly recommend using them for your moving needs.
Van KThe truck ran great and easy to drive and big enough to get me all moved in. I would highly recommend Markham Self Storage for your U-Haul needs.
Renee BThe facility was clean, secure and staff are very helpful.
Michele M | Overall ExperienceWe choose this location because it is the friendliest and most easiest U-Haul dealer to deal with love the service here
KEITH JThis facility might have well lit lighting. However, this facility have a horrible rodent problem. My houshold stuff was there for 3 months and i had to throw $4,000 worth of stuff away that was gently used. Horrible and diasppointed is an understatement. So i dont recommend you to put your household items there , unless you want them to be destroyed.
Moranda J | Overall ExperienceShady Tint highly recommend for uhaul truck , dose a excellent Window Tint too
Robert BKim was helpful and accommodating from the first time I met her. She worked with me to provide exceptional service, not only with a storage unit, but also in assisting with a moving crew and a number of Uhaul rentals. She consistently went above and beyond to ensure our needs were met and it did not go unnoticed. Much appreciation for a level of customer service that is no longer the norm.
Michelle M | Overall ExperienceGreat facilities and service! Staff was very friendly!
Juan V | Overall ExperienceGreat people and would highly recommend. Most definitely would use again under the same management.
Richard C | Overall ExperienceThe location is great and they have friendly & helpful staff.
Northside C | Overall ExperienceGreat storage facility!
Christopher M | Overall ExperienceFrom the moment I walked into the office to rent the storage unit, the people at Markham Storage could not have been more helpful and pleasant. I highly recommend using Markham for your storage needs. The facility was secure, well-lit, and well taken care of. Thank you, Markham Storage!!
Elizabeth C | Overall ExperienceSuper easy to work with and very nice facilities. We had one climate controlled and one not.
Leslie G | Overall ExperienceVery good experience. No problems. Kim was very friendly and helpful. Thanks.
Dean L | Overall ExperienceVery nice
Loralei M | Overall ExperienceStaff was excellent as well as efficient and courteous.
Danny A | Overall Experience