I am A person that when I rent or pay for something I expect Good reliable service like I have gave all my life this is the best place I’ve ever dealt with I let one storage because it was terrible and went to this storage MARKHAM self storage and they were so helpful and friendly that my husband and I kept the storage for 10 years that’s Ten years so I recommend any one that needs A good storage business service get them and no matter what problems I had and I had plenty they went out of their way helping my husband and me out so I give them one hundred percent plus rating and the workers one hundred and fifty percent rating
Eula H | Overall ExperienceCustomer Reviews
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How U-Haul Reviews WorkI am A person that when I rent or pay for something I expect Good reliable service like I have gave all my life this is the best place I’ve ever dealt with I let one storage because it was terrible and went to this storage MARKHAM self storage and they were so helpful and friendly that my husband and I kept the storage for 10 years that’s Ten years so I recommend any one that needs A good storage business service get them and no matter what problems I had and I had plenty they went out of their way helping my husband and me out so I give them one hundred percent plus rating and the workers one hundred and fifty percent rating
Eula H | Overall ExperienceAlways a pleasure doing business at Markham's Storage.
Erica L | Overall ExperienceMy first encounter with the Jackson office, first time customer was around 2023 or before but for certain 2 years. Kim the manager, started off being very nice at that time, but fast-forward to 2025, for some unknown reason, I started to notice a change in how I, as a customer was treated, though storage was always properly paid. I noticed once I was there in early 2025 to make a payment, standing right at the window, and she never once asked " can I help you" She continued with her personal phone call which involved a rental, yet, it was clear that this someone was someone she knew not a random customer, as it was too personal and friendly, the conversation continued without a " I will be with you shortly nor any greeting" not even a glance up though I'm looking directly at her. I wrote my storage number down and attached my cash and placed it on the desk and walked out, as I was on my lunch break. I very seldom visited the storage, as it was no need ,being it's there to store. It was broken into twice. The first, I was notified by her, yet the last occurrence when I reported it, which was in August, on a Friday. I was treated as if I was the corporate of steeling my own belongings or that I was lying, which I had no reason of either. I was told no one else had reported anything missing. I even called the police because it was on a Friday afternoon when I visited and noted the lock was off. I had several items missing, boxes torn open so, if I rarely visit how would I know my lock was off if I didn't get the notification. You intrust that the business would notify one if anything happened or is needed. When it was reported I was told by Kim that she had phoned me earlier in August to inform me that my storage lock had been off for some time though I didn't get that call, no voicemail, no record of this. She was adamant that I did. I checked my phone records for the entire month and had no record of this call. Also, when this happened I called them, though they were closed, immediately left a couple of messages and not once did I receive a return call. I had to call them a 2nd, on Sat. and third on Monday, again which is when I was treated like a person whose business wasn't wanted nor appreciated. I was told by Kim and the brother that they viewed the cameras and nothing was noted. Ok that's not my problem what's not on the camera. I'm telling you what's no longer in my storage and it's been broken into yet I'm getting the most disrespectful response as if I'm making this all up and to mention of the years I've been there this is the first time I reported finding this myself. I contined to hear nothing was on camera and no one else reported anything,yet I have items missing with empty boxes, storage bin laying open within the storage. I spoke to a high ranked deputy at the police department who advised me to just get my things out and swallow the loss because I didn't have rental insurance. The moral to it all wasn't more so about the items, but about how I was treated with the utmost disrespect without any accountability of being a long time, paying customer. It was clear that I did not matter as a customer and my service as a customer was not wanted. So I took the deputy advice and moved all my things out and assured I had a witness along with me at that time. I'm a healthcare worker and pride myself on treating people well no matter who they are. I will certainly take my business elsewhere in the future.
Wanda L | Overall ExperienceAwesome! The front lady is wonderful!
Hannah N | Overall ExperienceI have used Markham Storage several times throughout the last 7 years. I have been happy with them every time!
Susan M | Overall ExperienceStaff always helpful
John S | Overall ExperienceThanks Markham
PHILLIP N | Overall ExperienceThe staff were some of the nicest people I have dealt with in a long time and because of that I would highly recommend Markham to friends.
Peri L | Overall ExperienceMarkham storage is the best in the business .Ms Kim and Mr Butch are the best. You are in good hands with them. I have done good business with them for many years and they haven’t changed yet. Mr
KEVIN P | Overall ExperienceAbsolutely GREAT! I needed a temporary storage, and they made it happen when no one else could. Pricing was good, storage space was nice, and never had any problems whatsoever! Will definitely use them again!
Jared H | Overall ExperienceGreat storage facility and wonderful service.
Faith G | Overall ExperienceThe facility was clean, secure and staff are very helpful.
Michele M | Overall ExperienceThis facility might have well lit lighting. However, this facility have a horrible rodent problem. My houshold stuff was there for 3 months and i had to throw $4,000 worth of stuff away that was gently used. Horrible and diasppointed is an understatement. So i dont recommend you to put your household items there , unless you want them to be destroyed.
Moranda J | Overall ExperienceKim was helpful and accommodating from the first time I met her. She worked with me to provide exceptional service, not only with a storage unit, but also in assisting with a moving crew and a number of Uhaul rentals. She consistently went above and beyond to ensure our needs were met and it did not go unnoticed. Much appreciation for a level of customer service that is no longer the norm.
Michelle M | Overall ExperienceGreat facilities and service! Staff was very friendly!
Juan V | Overall ExperienceGreat people and would highly recommend. Most definitely would use again under the same management.
Richard C | Overall Experience