When I use U-Haul, I will only rent from Markham. They are very friendly, courteous and professional.
CRAIG W
Customer Reviews for Markham Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have used them over the last six years as the need arises. They are great. Highly recommend
SUSAN MVery friendly & professional staff!
SHAQUILLA TGreat experience
DEBORAH KThey set me up with a car carrier / trailer, but my vehicle did not fit. Wrong model was entered into your system. So I ended up paying 3X to use a towing company. Rented late in the afternoon and office was very accommodating. And supported my need. When returning the trailer the next day, the office was very helpful. I had to submit a claim for a refund because of the overnight timing. Today that request for a refund was approved. Overall, I am satisfied with U-Haul service. This instance just did not work out for me.
ROBERT Hbigger location had no public restrooms small area to do paper work small area for workers
MONTY FThey are so sweet and OMG nice.Very nice and made me feel like they valued my services.
TENASSA WN/A
ED Rall Dolly was not available
MUFIT CAccommodating schedule around the holiday.
CHRISTINA CVan was a little dirty in the cargo area so I swept it out at home
ERIC SThanks Markham
PHILLIP N | Overall ExperienceGreat Customer Service and so friendly...Very Professional...
TENASSA WVery smooth move. Thanks for your help
KAREN NAwesome Customer Service, Friendly and Helpful, Clean Environment
LINDA DOnly had the van for 3 hours. Same price as 24 hours rental. Worker very nice and helpful
WANDA LThe staff were some of the nicest people I have dealt with in a long time and because of that I would highly recommend Markham to friends.
Peri L | Overall ExperienceAlways helpful and makes sure they have what I need. Kim goes above and beyond expectations.
BENNY CThe staff was very polite & welcoming!
SHAQUILLA TThe company pick-up truck should be stored somewhere that doesn't make the west entrance hard to use.
TIMOTHY TGreat customer service Friendly and outgoing
HARLAN WEveryone very helpful and friendly.
STEVEN MGreat Service
CARROL FStaff was awesome
CHRISTOPHER PCourtesy and very efficient
JIMMY TThe truck I received needs to be fixed. It sounded and drove horribly. The check engine light came on. I've driven several uhaul trucks before and this truck was the worst I've ever drove.
Cassandra JMarkham storage is the best in the business .Ms Kim and Mr Butch are the best. You are in good hands with them. I have done good business with them for many years and they haven’t changed yet. Mr Peoples
KEVIN P | Overall ExperienceLocation is great and the pick up process went well!
WILLIAM EEverything was great
Michael JCustomer service is always the best at Markham’s Storage! So friendly and helpful!
TRACIE BAwesome
erica bI loved the knowledge and professionalism that my family received. Thank you all for the experience.
CHRISTOPHER SNothing! I honestly would probably drive back up to get something from them and I live in Memphis,Tn area so about an hour away just for the service I got!
CHRISTOPHER MButch was really helpful getting me set up with a rental when I called just a few minutes before closing. He also did a great job explaining the after hours return process. Thank you!
Richard MI arrived 15 minutes later than my stated “pick up” time. When I got to the storage place, they had rented my equipment out. I wanted a 10’ truck and had to take a 20’ truck
DAVIN WGreat professional experience
James RVery professional
Gregory TThe lady at the desk was very knowledgeable,helpful and kind
alvin aThe experience with the location was good, however, the man that was trying to check us back in when we returned the van and print our reciept was having problems with the U Haul site which apparently has happened more than once with the location. We also remember the same issues with a U Haul location in Florida when we were trying to get recipts or other things done. The woman at the rental location had issues with the U Haul site. How about U Haul making sure there site is working flawlessly for the business's that are renting U Haul equipment, that way, customers like us won't have to stand in the rental office for close to 20 minutes waiting for our reciept because your site was not working properly.
Michael GOutward appearance . Trucks need to be washed…everything else was great. We go here and recommend to family and friends for all there u-haul needs. Thanks
JAMES MGreat customer service!
Jayme FYou need to advertise that your large box trailers enclosed will fit a Canadian spider motorcycle. We did not know until we called around to several uhaul dealerships. Also the 6 1/2 open trailers should be able to be dropped one way in a different state over all we had a good experience our sales rep in Jackson Tennessee was a pleasure to work with. SO PLEASE GIVE HER THE RECOGNITION
Kathleen ONOTHING!!!
Marian JTrailer bounced aggressively between 16-35 mph
Sean GNot impressed with this location. Attendant did not do a walk around with us to look at the unit. Handed us the keys and gave us the contract. We had to go out to the yard and find the unit ourselves. The inside of the U-Haul smelled like someone had been hauling fish. There were 2 bags of blankets and a dolly inside that we did not request. We’ve used U-Haul on several occasions for our moving needs, this place was the worst.
Perry WGreat customer service every time
cajun cThe inside of the box truck had not been swept out and pieces of cardboard were still in the truck.
Kevin GGet more trucks
Laura WFirst class Service Easy with no Hassle All employees were as good as they can be, I will use U HAUL everytime.
Frank RAbsolutely GREAT! I needed a temporary storage, and they made it happen when no one else could. Pricing was good, storage space was nice, and never had any problems whatsoever! Will definitely use them again!
Jared H | Overall ExperienceGreat storage facility and wonderful service.
Faith G | Overall ExperienceThe facility was clean, secure and staff are very helpful.
Michele M | Overall ExperienceThis facility might have well lit lighting. However, this facility have a horrible rodent problem. My houshold stuff was there for 3 months and i had to throw $4,000 worth of stuff away that was gently used. Horrible and diasppointed is an understatement. So i dont recommend you to put your household items there , unless you want them to be destroyed.
Moranda J | Overall ExperienceKim was helpful and accommodating from the first time I met her. She worked with me to provide exceptional service, not only with a storage unit, but also in assisting with a moving crew and a number of Uhaul rentals. She consistently went above and beyond to ensure our needs were met and it did not go unnoticed. Much appreciation for a level of customer service that is no longer the norm.
Michelle M | Overall ExperienceGreat facilities and service! Staff was very friendly!
Juan V | Overall ExperienceGreat people and would highly recommend. Most definitely would use again under the same management.
Richard C | Overall ExperienceThe location is great and they have friendly & helpful staff.
Northside C | Overall ExperienceGreat storage facility!
Christopher M | Overall ExperienceFrom the moment I walked into the office to rent the storage unit, the people at Markham Storage could not have been more helpful and pleasant. I highly recommend using Markham for your storage needs. The facility was secure, well-lit, and well taken care of. Thank you, Markham Storage!!
Elizabeth C | Overall ExperienceSuper easy to work with and very nice facilities. We had one climate controlled and one not.
Leslie G | Overall ExperienceVery good experience. No problems. Kim was very friendly and helpful. Thanks.
Dean L | Overall ExperienceVery nice
Loralei M | Overall ExperienceStaff was excellent as well as efficient and courteous.
Danny A | Overall Experience