Truck was falling apart. Breaks were almost non existent. Felt very unsafe overall. Location had no idea about my reservation. Didn’t know which keys belonged to which truck. Had to asks another customer to go and check my keys on all three vehicles to see which was which. Location charged me for 82 miles when I literally only took it around the block, 1-2 miles TOPS.
CHRISTOPHER B
Customer Reviews for Markus Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The attendant must inspect the car before handing it over and handing it over. Also, when the car is in the parking lot, the cargo door must be locked so that vagrants cannot get in and get into it.
KAMAL AI reserved a U-haul truck a week in advance and was given a $48.00 estimated charge, when I arrived the items that I had reserved for the truck were not there, and I was given a receipt for $74.00, but my card shows a charge of $98.00. Was unpleasant to say the least.
CARLOS CTook over an hour to process, found frozen eggs in cup holders. Link to upload picture of odometer and fuel gauge didn't work, said expired. It's a convenience store, originally booked pickup at a U-Haul center but somehow they sent me here. Not the best U-HAUL experience.
JODY KToo many errors to list
JATINDER B