Customer Reviews for Mart Food
(U-Haul Neighborhood Dealer)

17 reviews

3128 SW 27th Ave   Ocala, FL 34471

(352) 867-0050

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 9 am - 2 pm
Special Operating Hours
  • 11/26/2021 - 11/30/2021: Closed

Services at this Location:

Contact Us

(352) 867-0050

3128 SW 27th Ave
Ocala, FL 34471

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 9 am - 2 pm
Special Operating Hours
  • 11/26/2021 - 11/30/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Oliver Z. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
4.0

Very good, efficient and ready to go@

Edward M. 
Rating:
1.0

The gentleman who assisted me with the rental was not helpful. He could not explain the various insurance coverage levels. He gave me inaccurate information about the included mileage and the rate for extra miles. English was either a second or third language for him. He seemed to have trouble understanding me, and I had a lot of trouble understanding him. The location itself was a small grimy gas station and "convenience" store. I would recommend Uhaul renters choose another location for their truck rental.

Richard L. 
Rating:
1.0

Customer did not leave a comment.

Jose H. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
4.0

Customer did not leave a comment.

Sarah G. 
Rating:
1.0

The employees at this location are scam artists when the vehicle have arrived back at that location the store clerk came out to inspect the fuel gauge and tried to make me pay for gas that I did not use the parking lot is unlevel the front of the vehicle was pointed down here which through the gas gauge off when I pulled up to the pump the fuel gauge went back up to it accurate reading when we left the facility it was that three-quarters of a tank when I brought it back it was just above a half a tank but I did fill the tank back up to 3 quarters of a tank then I went and got the store clerk to check the fuel gauge before I moved it back into the parking spot that it was in

ANTHONY H. 
Rating:
4.0

Customer did not leave a comment.

David E. 
Rating:
4.0

Customer did not leave a comment.

James G. 
Rating:
3.0

The high beam switch didn't work unless you held it on, that was not good driving at night that way.

James M. 
Rating:
1.0

Their check in process is very slow and repetitious and that's aggravating.

Joann S. 
Rating:
1.0

Customer did not leave a comment.

kenya K. 
Rating:
2.0

Took way, way too long to get my vehicle even though I pre-registerewd.

Bradley R. 
Rating:
3.0

Customer did not leave a comment.

craig G. 
Rating:
1.0

Worst U-Haul location I've ever rented from. They didn't know what they were doing at all! It took an over an hour to even leave the store because they had to figure out how to do things and I had already used the U-Haul website to reserve my rental before I even went there! My rental took 1 1/2hrs to finish my job, I returned the truck to the same location. I only used the truck for 26 miles and those same screw ups calculated somehow that I used $22.13 in gas and charged me for it. There's no way that much gas was used for 26 miles! It cost me $100 for a local 1 1/2hr use of the truck. I will be fighting against U-Haul for this.

Sonya J. 
Rating:
4.0

Customer did not leave a comment.

John M. 
No reviews have been submitted for this location.

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