Customer Reviews for Mays Storage Units
(U-Haul Neighborhood Dealer)

31 reviews

14116 Hwy 460 W   Ezel, KY 41425

(606) 725-9102

Location Hours

  • Mon-Fri: 7 pm - 10 pm
  • Sat-Sun: 7 am - 9 pm
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed
  • 12/31/2021 - 1/1/2022: Closed

Services at this Location:

Contact Us

(606) 725-9102

14116 Hwy 460 W
Ezel, KY 41425

Services at this Location:

Location Hours

  • Mon-Fri: 7 pm - 10 pm
  • Sat-Sun: 7 am - 9 pm
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed
  • 12/31/2021 - 1/1/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Person was there and was able to connect to your system and made a very quick checkout process

Jason L. 
Rating:
5.0

Customer did not leave a comment.

MELISSA E. 
Rating:
5.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

Customer did not leave a comment.

NOAH D. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Owner was very helpful with return when I had no charge left on cell to check vehicle in. Polite, accommodating

CATHERINE M. 
Rating:
5.0

Customer did not leave a comment.

Jeremy D. 
Rating:
3.0

Customer did not leave a comment.

PAULHOLT F. 
Rating:
3.0

Customer did not leave a comment.

Stacy K. 
Rating:
5.0

Customer did not leave a comment.

Paul F. 
Rating:
5.0

Customer did not leave a comment.

DENNIS P. 
Rating:
4.0

Customer did not leave a comment.

Josh M. 
Rating:
5.0

Customer did not leave a comment.

Jackie G. 
Rating:
5.0

The location was very friendly and great to communicate with, thanks!

Jody S. 
Rating:
5.0

They are great there and very helpful

Richard L. 
Rating:
4.0

Customer did not leave a comment.

Guy G. 
Rating:
4.0

I like those guys

BARTHOLOMEW M. 
Rating:
5.0

Great company.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Jeremy P. 
Rating:
4.0

Customer did not leave a comment.

Timothy M. 
Rating:
4.0

Customer did not leave a comment.

Rita S. 
Rating:
5.0

Customer did not leave a comment.

larry W. 
Rating:
4.0

Very friendly and helpful. Would definitely use again and recommend to anyone needed services.

Amanda K. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
3.0

Customer did not leave a comment.

Mark C C. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
3.0

Went to KY to pick up a car. Upon making it to the location, they had 2 tow dollies. The 1st 1 they tried to give us had several issues. The hooks didn't work & 1 tail light was taped up. Due to the hooks being damaged, I couldn't use that 1, so had to use the 2nd one. This 1 was probably worse than the 1st, but we were barely able to get the hooks on the latches of the suv. 1 of the tail lights were out and didn't work. Now if I was just going down the street, although it is unacceptable, it would've been ok. I however was going from KY back to TN. So clearly, it is a safety hazard only having 1 working light. The ratchets on the dolly were rusted something bad! It took all I could to get the straps tight. On top of that, the straps would work loose and I would have to stop periodically to check them to make sure & tighten them back up as needed. Luckily I had to stop & get gas shortly after I got the car or who knows what could've happened. Overall, the place & the people were great! The dolly however, was horrible! I could've used a chain & pulled it better than this dolly! You really need to check your products better & update & replace as needed! Both dollies were in bad shape, but I was stuck & didn't have a choice in the matter.

matt H. 
Rating:
3.0

Select a drop off location closer to where the person is moving, not 35 miles away and then charge them additional mileage because they went over the allotted mileage. I picked up the truck, went straight to residence moving from and parked it, drove to new residence then went over mileage driving to your selected drop off location. I also swept the truck twice and they charged me $10 for cleaning. Called to request closer drop off the day of, was told nothing could be done. Really considering Penske the next time I move.

Timothy G. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Customer did not leave a comment.

Jessie S. 
Rating:
5.0

Customer did not leave a comment.

Jessie S. 
No reviews have been submitted for this location.

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