Customer Reviews for Mcbrides Auto Performance&Tire

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mcbrides Auto Performance&Tire

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tamara C. on

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When a customer return the U-Haul expectations of the vehicle should be clean, so when the customer goes to rent a U-Haul it should be clean! The U-Haul I rented was not clean and had roaches, and do not have roache, so therefore it's possible I can have them in my furniture now. Not good at all!

denis T. on

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windy T. on

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Ida S. on

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Debra D. on

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Jeremy J. on

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mary B. on

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Alicia R. on

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Deirdre C. on

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Billie N. on

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They are always very nice

Deirdre C. on

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Make sure not to charge excess holding fees when it’s not the customers fault that the facility is not open on the next business day after rental. Could have resulted in the customer having several over draft fees.

penny W. on

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theresa C. on

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Check the oil in the trailer

David A. on

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Bruce B. on

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All good

JOHN H. on

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I drop it off at night when the store was closed

debra S. on

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I was ready to slam U-Haul on social media and never use you again. But the young man (Brandon) who handled our return of the trailer at the Woodstock, GA, location convinced me to try reporting the issues to you first. He said U-Haul really does care and wants to know about bad experiences. First, your call center associate when I called to reserve a trailer (Reservation # Number:86607888) did not listen. I specifically told him that we were in a section of rural Mississippi and I wanted a U-Haul location that could provide all our needs — even if it meant driving up to an hour. Thought we were set until arriving the next morning to find an elderly woman at a storage location who informed us we would need to lift the trailer on to our own vehicle and no, she had no equipment/jack or people to help, and no, she had no pads nor any of the other supplies we ordered. She said “our business is storage. U-haul is a side business for us and we wouldn’t have that trailer at all if someone had not left it outside our gate one night.” I called U-Haul back and they were able to re-route me to McBride’s that had a trailer, help to hook it up and pads, but none of the other supplies. Lowe’s wound up getting our packaging supply business. Bottom line: We spent an extra 2 hours driving around to finally get what we were promised over the phone. We lost 2 hours of helpers who could not stay longer to help. U-Haul’s failure to deliver on what was promised added to the stress of a newborn and a funeral (the trailer was to move items from the deceased’s house). Do you care?

Wendy A. on

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ROBERT T. on

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Derandel A. on

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jim A. on

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Melissa F. on

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Deirdre C. on

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juanita J. on

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Nothing everything was good and thanks your

ANGLIA V. on

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I had to go buy a taillight kit because light was out. Also, I asked Uhaul to waive fee for extra uhaul I had to add to truck since I was assured repeatedly my things would fit in a 20ft truck. I requested a 26 ft and was called a couple of days before and told one was not available in my town, but the 20 ft would be more than adequate. I explained I had a lot of boxes, big furniture, etc. and was told oh definitely you will have plenty of room. I did not have enough room and had to rent another uhaul to pull behind truck, plus stop and go get it, etc. i recommended to the 2 uhaul reps who told me this that they not give out information inadvertently. I was told Uhaul could not waive fee for extra uhaul. THEN, I had to get someone to go buy a tail light and install so I would not get ticketed. Not a good experience at all. Then when I called the Uhaul number to see if I could be reimbursed for what I bought for Uhaul, I was told to tell the place I return truck, which happens to be closed on weekend.

jason B. on

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Floyd J. on

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larry L. on

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kathryn R. on

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Hallie W. on

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Steven G. on

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Called several times to see if I needed directions - great

shery L. on

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