Customer Reviews for Mcbrides Auto Performance&Tire
(U-Haul Neighborhood Dealer)

299 reviews

1074 Hwy 98 E   McComb, MS 39648
(Next to Pepsi Plant)

(601) 684-8434

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(601) 684-8434

1074 Hwy 98 E
McComb, MS 39648
(Next to Pepsi Plant)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Customer did not leave a comment.

Deondra C. 
Rating:
4.0

Customer did not leave a comment.

james B. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
4.0

Customer did not leave a comment.

deangelo H. 
Rating:
3.0

Customer did not leave a comment.

SYLVIA B. 
Rating:
5.0

Customer did not leave a comment.

Robbie M. 
Rating:
3.0

Customer did not leave a comment.

Brandi H. 
Rating:
5.0

No Worries at the Location ~ ALL GOOD!

SAMUEL B. 
Rating:
4.0

Customer did not leave a comment.

james H. 
Rating:
5.0

Customer did not leave a comment.

curtis B. 
Rating:
5.0

Customer did not leave a comment.

john B. 
Rating:
1.0

Arrive at 8am I said good morning the store manager said I'll be with you. 2 customers came in behind me 5 minutes later and she assisted the 1st, I explained to her that I was next in line and the customers behind me said his next, she still didn't acknowledge that. Poor service

Eric C. 
Rating:
5.0

The utilization of the U-Haul mobile app and pickup process was a NIGHTMARE ~ Absolutely RIDICULOUS ~ Overly BURDENSOME ~ The process is poorly designed and ill-suited for anyone attempting to utilize this method while standing in parking lot on a cell phone, taking photographs and attempting to navigate the multiple required tasks ~ Due to these issues, we will NOT be utilizing this service in the future and will consider Ryder when we need to rent a truck or trailer from a facility that may not be open with an employee on duty. This is NOT the fault of McBride's Auto, but clearly a problem with U-Haul.

Sam B. 
Rating:
5.0

Customer did not leave a comment.

james H. 
Rating:
3.0

Customer did not leave a comment.

DANNY A. 
Rating:
3.0

Oil light was on through out trip

joda H. 
Rating:
5.0

All Good / McBride's offers outstanding, polite. professional service ~

Sam B. 
Rating:
5.0

The services provided were absolutely satisfying...thank you so much

abbie Q. 
Rating:
5.0

Customer did not leave a comment.

Ronald T. 
Rating:
5.0

Customer did not leave a comment.

alfred S. 
Rating:
5.0

Very helpful and pleasant.

Ronald T. 
Rating:
5.0

The lady name was so good and very helpful , also she is kind and very good with customer I did like her as a good employee, really good investment for beautiful asset.

Ashok P. 
Rating:
2.0

Poor customer service Not very friendly

legacy globel K. 
Rating:
5.0

Customer did not leave a comment.

SUSANNE G. 
Rating:
5.0

Customer did not leave a comment.

Carolyn F. 
Rating:
5.0

Very nice people and very helpful. Will only rent Uhauls from them locally in the future.

Natalie M. 
Rating:
5.0

Customer did not leave a comment.

TRACY S. 
Rating:
5.0

Customer did not leave a comment.

Oshea C. 
Rating:
4.0

The front cab was clean but cargo area not cleaned .

Al Z. 
Rating:
5.0

Great service, saved us a lot of time and our movers some backbreaking work. Well worth the cost for an in town move. Thanks,

benniea F. 
Rating:
4.0

Customer did not leave a comment.

ShaRonda M. 
Rating:
5.0

Customer did not leave a comment.

tracy K. 
Rating:
4.0

Customer did not leave a comment.

Ruth P. 
Rating:
5.0

Customer did not leave a comment.

Thomas V. 
Rating:
2.0

Never met anyone

CHARLES H. 
Rating:
5.0

Customer did not leave a comment.

CRAIG H. 
Rating:
1.0

Only drove truck approximately 50 miles and was charged for 85 miles.

kimbley D. 
Rating:
5.0

McBride's was GREAT. Nice, clean equipment, fast service and no unpleasant surprises.

John R. 
Rating:
5.0

Great experience no complaints

christena W. 
Rating:
5.0

Customer did not leave a comment.

Raymond G. 
Rating:
5.0

There are several dealers in this area. These people close up early, leaving McBride's the only dealer open, even though they have excess equipment to rent. This puts all the strain on McBrides. There should be something that could be done to improve this situation.

Edward R. 
Rating:
5.0

Customer did not leave a comment.

Diane E. 
Rating:
5.0

Customer did not leave a comment.

larry L. 
Rating:
3.0

When a customer return the U-Haul expectations of the vehicle should be clean, so when the customer goes to rent a U-Haul it should be clean! The U-Haul I rented was not clean and had roaches, and do not have roache, so therefore it's possible I can have them in my furniture now. Not good at all!

tamara C. 
Rating:
5.0

Customer did not leave a comment.

denis T. 
Rating:
5.0

Customer did not leave a comment.

windy T. 
Rating:
3.0

Customer did not leave a comment.

Ida S. 
Rating:
3.0

Customer did not leave a comment.

Debra D. 
Rating:
5.0

Customer did not leave a comment.

Jeremy J. 
Rating:
5.0

Customer did not leave a comment.

mary B. 
Rating:
5.0

Customer did not leave a comment.

Alicia R. 
Rating:
5.0

Customer did not leave a comment.

Deirdre C. 
Rating:
4.0

They are always very nice

Billie N. 
Rating:
2.0

Make sure not to charge excess holding fees when it's not the customers fault that the facility is not open on the next business day after rental. Could have resulted in the customer having several over draft fees.

Deirdre C. 
Rating:
4.0

Customer did not leave a comment.

penny W. 
Rating:
5.0

Check the oil in the trailer

theresa C. 
Rating:
3.0

Customer did not leave a comment.

David A. 
Rating:
5.0

All good

Bruce B. 
Rating:
5.0

I drop it off at night when the store was closed

JOHN H. 
Rating:
2.0

I was ready to slam U-Haul on social media and never use you again. But the young man (Brandon) who handled our return of the trailer at the Woodstock, GA, location convinced me to try reporting the issues to you first. He said U-Haul really does care and wants to know about bad experiences. First, your call center associate when I called to reserve a trailer (Reservation # Number:86607888) did not listen. I specifically told him that we were in a section of rural Mississippi and I wanted a U-Haul location that could provide all our needs — even if it meant driving up to an hour. Thought we were set until arriving the next morning to find an elderly woman at a storage location who informed us we would need to lift the trailer on to our own vehicle and no, she had no equipment/jack or people to help, and no, she had no pads nor any of the other supplies we ordered. She said “our business is storage. U-haul is a side business for us and we wouldn't have that trailer at all if someone had not left it outside our gate one night.” I called U-Haul back and they were able to re-route me to McBride's that had a trailer, help to hook it up and pads, but none of the other supplies. Lowe's wound up getting our packaging supply business. Bottom line: We spent an extra 2 hours driving around to finally get what we were promised over the phone. We lost 2 hours of helpers who could not stay longer to help. U-Haul's failure to deliver on what was promised added to the stress of a newborn and a funeral (the trailer was to move items from the deceased's house). Do you care?

debra S. 
Rating:
5.0

Customer did not leave a comment.

Wendy A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT T. 
Rating:
5.0

Customer did not leave a comment.

Derandel A. 
Rating:
5.0

Customer did not leave a comment.

jim A. 
Rating:
3.0

Customer did not leave a comment.

Melissa F. 
Rating:
5.0

Customer did not leave a comment.

Deirdre C. 
Rating:
5.0

Nothing everything was good and thanks your

juanita J. 
Rating:
2.0

I had to go buy a taillight kit because light was out. Also, I asked Uhaul to waive fee for extra uhaul I had to add to truck since I was assured repeatedly my things would fit in a 20ft truck. I requested a 26 ft and was called a couple of days before and told one was not available in my town, but the 20 ft would be more than adequate. I explained I had a lot of boxes, big furniture, etc. and was told oh definitely you will have plenty of room. I did not have enough room and had to rent another uhaul to pull behind truck, plus stop and go get it, etc. i recommended to the 2 uhaul reps who told me this that they not give out information inadvertently. I was told Uhaul could not waive fee for extra uhaul. THEN, I had to get someone to go buy a tail light and install so I would not get ticketed. Not a good experience at all. Then when I called the Uhaul number to see if I could be reimbursed for what I bought for Uhaul, I was told to tell the place I return truck, which happens to be closed on weekend.

ANGLIA V. 
Rating:
5.0

Customer did not leave a comment.

jason B. 
Rating:
5.0

Customer did not leave a comment.

Floyd J. 
Rating:
5.0

Customer did not leave a comment.

larry L. 
Rating:
4.0

Customer did not leave a comment.

kathryn R. 
Rating:
4.0

Customer did not leave a comment.

Hallie W. 
Rating:
5.0

Called several times to see if I needed directions - great

Steven G. 
Rating:
4.0

Customer did not leave a comment.

shery L. 
Rating:
3.0

I didnt like not getting a guarantee that the truck and trailer would be at XYZ location. I schedulef a month in advance, bt didnt know exactly where I'd be picking up until 2 days before.....and even then, there was no real guarantee that the equipment was mine and would be ready when I arrived. It all worked out, but the process offered no real assurance that I didnt need to worry. Moving is stressful enough, without being worried whether or not Ibwould have the equipment and where I was going to go to get it.

David L. 
Rating:
4.0

Customer did not leave a comment.

Jacquelyn P. 
Rating:
3.0

Was turned down by two U-haul places in McComb before I found one to accept the trailer

teresa R. 
Rating:
4.0

Great customer service, especially the gentleman who helped connect trailer. I couldnt back up with it but that's not your fault

patrica L. 
Rating:
5.0

Customer did not leave a comment.

Sam D. 
Rating:
5.0

Very nice.

Debbie C. 
Rating:
4.0

Have truck and dolly at location that was requested on the order instead of changing pickup location 45 miles away(one way). The dolly wasn't on truck. Also make sure the person who is paying for the rental is always listed as driver then let them add a driver if they need too. I had a horrible time with U-Haul and still had to pay $450 and rent dolly twice! U-Haul sent the a text to return my truck at one location and when I logged in to return they told me I have to go to another so I have to drive even further. Get your stuff together U-HAUL.

Cecilia P. 
Rating:
4.0

Everything ready to go, paperwork process painless.

Patrick M. 
Rating:
5.0

Customer did not leave a comment.

Sam D. 
Rating:
5.0

Customer did not leave a comment.

alonna B. 
Rating:
5.0

Nothing, very friendly place.

junita B. 
Rating:
5.0

Customer did not leave a comment.

Carolyn B. 
Rating:
5.0

Customer did not leave a comment.

Etta T. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Everything was great and easy!!!

Steven S. 
Rating:
4.0

Customer did not leave a comment.

Jose P. 
Rating:
5.0

Customer did not leave a comment.

kelvin S. 
Rating:
5.0

Customer did not leave a comment.

Clintes D. 
Rating:
5.0

Customer did not leave a comment.

Ashley S. 
Rating:
5.0

Customer did not leave a comment.

Louis C. 
Rating:
3.0

Customer did not leave a comment.

Hattie M. 
Rating:
5.0

Customer did not leave a comment.

everett T. 
Rating:
3.0

Customer did not leave a comment.

milton B. 
Rating:
5.0

Customer did not leave a comment.

george L. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
No reviews have been submitted for this location.

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