Customer Reviews for McEver Storage LLC
(U-Haul Neighborhood Dealer)

143 reviews

5140 McEver Rd   Oakwood, GA 30566

(770) 534-1472

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(770) 534-1472

5140 McEver Rd
Oakwood, GA 30566

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Danny W. 
Rating:
5.0

Customer did not leave a comment.

MANUEL T. 
Rating:
3.0

Customer did not leave a comment.

TODD P. 
Rating:
5.0

Customer did not leave a comment.

Jason T. 
Rating:
5.0

Office staff very helpful, friendly and courteous.

Ronald M. 
Rating:
5.0

Warm environment. Excellent customer service

Nelson R. 
Rating:
5.0

The truck needed to be cleaned. I rented a truck in Sept for same move. (Needed 2 trucks to move byt I can only drive 1 at a time.lol) as before the truck wasnt very clean.

Virginia P. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Great service.

jose B. 
Rating:
5.0

Customer did not leave a comment.

kathy R. 
Rating:
5.0

Greatest uhaul experience ever!!!!

JOHN S. 
Rating:
5.0

This location was super helpful!!! Thank you John and Theresa for being awesome, nice and accommodating

Ellis B. 
Rating:
4.0

Customer did not leave a comment.

MARTIN H. 
Rating:
5.0

Customer did not leave a comment.

Nelson R. 
Rating:
5.0

Customer did not leave a comment.

MISTIE D. 
Rating:
4.0

Customer did not leave a comment.

Harry R. 
Rating:
5.0

Customer did not leave a comment.

LORI A. 
Rating:
5.0

Customer did not leave a comment.

BRANDON B. 
Rating:
5.0

Customer did not leave a comment.

Kurt H. 
Rating:
5.0

Customer did not leave a comment.

Jonathan G. 
Rating:
3.0

Customer did not leave a comment.

Elijah W. 
Rating:
5.0

Customer did not leave a comment.

Denis C. 
Rating:
5.0

You have been most accomendating in the stress of moving! I really can't think of a thing you could have done differently. We are very pleased with your service! We will use again and recommend to family and friends!

jerry S. 
Rating:
5.0

Very nice person and very helpful!

Buffy S. 
Rating:
5.0

Customer did not leave a comment.

william C. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN C. 
Rating:
3.0

The truck looked like it had not been cleaned in quite awhile, especially in the cab. I also felt rushed through the transaction portion of the rental. Not a big selection of vehicles available either.

Laura W. 
Rating:
3.0

Customer did not leave a comment.

bradley N. 
Rating:
5.0

Customer did not leave a comment.

Lisa Y. 
Rating:
5.0

N/A

Lauriston S. 
Rating:
5.0

Customer did not leave a comment.

Derek B. 
Rating:
5.0

Uhaul is great!

Justin K. 
Rating:
5.0

Customer did not leave a comment.

Jeffray J. 
Rating:
5.0

Customer did not leave a comment.

sean P. 
Rating:
5.0

Customer did not leave a comment.

Robert N. 
Rating:
5.0

Customer did not leave a comment.

Anne L. 
Rating:
5.0

Customer did not leave a comment.

Stephanie E. 
Rating:
5.0

Customer did not leave a comment.

kent I. 
Rating:
4.0

The pick up was great no problems there. The price is outrageous for a truck and 99 cents a mile. It's just not a good price at all

Jacob J. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

Excellent service

MARIO M. 
Rating:
5.0

Customer did not leave a comment.

Eronia E. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

clyde R. 
Rating:
5.0

Nothing, John was very accomodating

John M. 
Rating:
5.0

Customer did not leave a comment.

paula W. 
Rating:
1.0

Was the worst experience from the beginning. The website is a awesome tool, however half the stuff is not accurate. The 1800 number ppl only a few can really help. I wilk never use uhaul again waste of my money.

Heather S. 
Rating:
3.0

The on phone check out procedure is way too long and unnecessary.

John P. 
Rating:
5.0

Customer did not leave a comment.

DWAYNE H. 
Rating:
3.0

Customer did not leave a comment.

DWAYNE H. 
Rating:
3.0

Customer did not leave a comment.

Peggy M. 
Rating:
2.0

This site is under construction. I am sure it will come up to standards in the future.

Joe T. 
Rating:
3.0

First of all this location is not the one I choose. Very friendly staff. Location was easy enough. Tight area to get truck out of. Steep hill at exit onto busy Hwy. The over all appearance of the truck looked rough. Many dents and scratches. The truck obviously had not been cleaned. It would had mud splashed up the side of the cab of the truck. I had to sweep the inside of the box area before putting my personal belongings into it. Truck not full with gas. Given a math formula chart to figure out how much to put back in upon return. I made the mistake and forgot this. Filled the truck to th full level. Yelp my mistake cost me a few dollars in extra gas.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Valeshia D. 
Rating:
3.0

Do not agree with the mileage I was charged

michell W. 
Rating:
5.0

Lady at desk went above and beyond to fix what my beginning location messed up

rhonda R. 
Rating:
4.0

Customer did not leave a comment.

Santierreya D. 
Rating:
3.0

Customer did not leave a comment.

alfred W. 
Rating:
3.0

I rated area for cleanliness and inviting a NO; but I wanted to explain. The whole complex is under rentavation, but the manager, John was very friendly, curtious, and helpful in getting us unloaded. He let me BORROW a hand truck, instead of renting me one, when mine had flat tires. Just one little thing that helps. Thanks John

Norman T. 
Rating:
5.0

Customer did not leave a comment.

Terri L. 
Rating:
3.0

Difficult to get in and out of as they are doing a lot of construction. Was unable to leave key for vehicle as the after hours drop box was not locked properly and wide open. I was uncomfortable leaving my key as I did not want to be held liable if the vehicle went missing

Evan M. 
Rating:
3.0

Customer did not leave a comment.

mike L. 
Rating:
4.0

Customer did not leave a comment.

MARK B. 
Rating:
3.0

Customer did not leave a comment.

Whitney R. 
Rating:
3.0

I have sent email questioning charges no response

Charles B. 
Rating:
5.0

Customer did not leave a comment.

Brian A. 
Rating:
2.0

Made/set up trailor over phone for $62........Got to store/Trailor and price had gone up to $82. Unit lights where not working so I had to run my lights to simulate all was working. Took over a hour for desk clerk to do paper work over computer due to a change in U-Hauls change of program. Rate ya'll 2 on scale of 10 .

Steve M. 
Rating:
3.0

I have used U-Haul before and have been pretty satisfied, until now. The particular location was weird because they had construction going on, bitbit was the U-Haul that was what made me unhappy. It was not in good shape on the outside, with many cosmetic issues on the outside; more than I have ever seen on one. There were two loose screws on the inside, one holding a piece of square metal down, but this corner was loose and bent up a little but, and the other was holding one of the wooden tie-rails. Because the screws were loose, I have a huge rip in my mattress and a huge scratch in one of pieces of furniture, and when the screw came out and the wooden tie-rail fell down, My ropes slipped, spilling most of the boxes down from the "mama's attic". It was a bad experience overall and I plan on writing a letter to corporate. The guy at McEvers was extremely nice and decent person, but it was the u-haul itself that pissed me off.

Amanda R. 
Rating:
5.0

Nothing

Rod R. 
Rating:
5.0

They were great! Just keep doing what you are doing!

Julie P. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

judith M. 
Rating:
5.0

Make sure equipment has been serviced. It took me 30 minutes to break loose one of the tie down strap tensioners. The folks who loaded the truck in GA were on your list of subcontractors were absolutely the worst packers a local mover has ever encountered. I will be forwarding pictures to UHaul if I can ever talk to a human being in your customer. I will dispute any further payments to you or your sub until I have been compensated for the damage they did to our furniture as a result of their poor packing practices.

Kevin T. 
Rating:
5.0

I have dealt with Uhaul for years....this is the best Uhaul facility I have ever worked with. I would recommend this location to everyone. The young lady that rented the truck to me was very knowledgeable, efficient and professional.....a true credit to the Uhaul network!!!

JOHN S. 
Rating:
3.0

Customer did not leave a comment.

Jose Luis M. 
Rating:
5.0

Customer did not leave a comment.

Ian M. 
Rating:
5.0

Customer did not leave a comment.

amy M. 
Rating:
5.0

Would be nice if 6' x 12' trailer was 1' taller inside. I am 6' tall and hit my head several times. Consider offering 7' x 16' trailers for customers with large tow vehicles.

Mark H. 
Rating:
5.0

The best

Amado G. 
Rating:
3.0

dropped off after hours - poor lighting in lot area

Garry G. 
Rating:
4.0

John was very helpful kind an thorough. Thank you

Charlene C. 
Rating:
5.0

Customer did not leave a comment.

Stacey I. 
Rating:
5.0

Theresa was extremely friendly, patient, flexible and was able to accommodate my needs on short notice. I received my UHaul clean and with a full tank of gas. Easy process to rent and return the vehicle.

minny R. 
Rating:
4.0

Customer did not leave a comment.

Steve M. 
Rating:
5.0

They took good care of us. Thank you

cheryl P. 
Rating:
5.0

Customer did not leave a comment.

christie C. 
Rating:
5.0

Oakwood took good care of us and the trailer was very clean

cheryl P. 
Rating:
5.0

McEver Storage in Oakwood, Ga supplied me with new Uhaual. The vehicle was clean, that staff Teresa andJohn were wonderful. I will recommend this location to my friends/family.

Corvette J. 
Rating:
5.0

John was great to work with. I will go to this location anytime I need a U-Haul!!

katrina C. 
Rating:
3.0

Customer did not leave a comment.

Laverne J. 
Rating:
5.0

On top of things - called to confirm return and was very efficient.

Diane M. 
Rating:
5.0

Customer did not leave a comment.

Melissa M. 
Rating:
5.0

Awesome and courteous employees! Very nice people!

Kristie D. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

The mcEver location was great. Our original reservation was through Stor Away in Winder. 2 days before we were to pick up we get an email telling us they had nothing available..2 days,,,HELP….Luckliy Rick from Patricks worked diligently to find us a truck.. He is the greatest and truly represents the kind of employee every company wants. Our move happened because of Rick.

Charles C. 
Rating:
1.0

Very bad explained. Guy called %5 times a day wanting the truck and I kept telling him we had for 4 day minimum maybe longer. He tried to gret me to drop off at another location. Someone was living in their storage building s

Stan S. 
Rating:
4.0

Customer did not leave a comment.

Conrad N. 
Rating:
5.0

Customer did not leave a comment.

Dennis T. 
Rating:
3.0

Customer did not leave a comment.

Tony R. 
Rating:
1.0

They deceived me by not telling me that my drop off date was on a Wednesday when I requested to drop off on a Monday. Which cost me an extra $300.00. The truck was dirty and only had a 1?4 tank of gas. I will never use UHAUL again. I will use Budget or Penenski.

barbara B. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top