I had to speak to Scott several times with all the issues I was having due to the app not working properly and the scheduling/customer service department not being able to update any info/take payment, etc. Scott was the only reason why I decided to keep my reservation with UHaul as there are other options for truck rentals.
Lucy Y
McEver Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakwood, GA 30566
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Your web app is garbage.
Michael NY’all had me turn the equipment back before I was supposed to you didn’t give me the whole 24 hours. I picked the truck up around 2:30 or three y’all have me returning at 12:15.
JAMIE NI reserved a 20' truck @ the U-haul Center in Oakwood. When I called about picking it up, the location they directed me to had no 20' trucks. Also, none of the locations had appliance dollies even though I was being charged $15 for one. When I called the center back about the 20' truck I reserved, they said "you already picked it up"...?! So, I had to cancel that reservation and get a truck from another location. Mitch @ McEver Self Storage in Oakwood was wonderful! He was so nice, accommodating and professional. I give the experience 5 stars because of him and the nice customer service @ 1-800-Uhaul. Just impeccable customer service. Thank you.
Susan CKeep on keeping on!
William K