I was double charged for another day the 29.95 rental fee which I was told I wouldn't be charged again by the owner the truck was dirty, in dire need of repairs such as an alignment new tires broken door, broken lights. As my first time renting a from uhaul. I was sadly disappointedA'prill S.
McEver Storage LLC
(U-Haul Neighborhood Dealer)
Oakwood, GA 30566
- Mon–Fri9 am–5 pm
- Saturday8 am–2 pm
Services at this Location:
One-Way and In-Town® Rentals in Oakwood, GA 30566
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- 3.5 Average Customer Rating
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Truck was not vacuum or swept prior to pick up. Truck smelled of cigarette smokeJames M.
Truck performed adequately for the task, but windshield wipers needed replacement; sounded and smelled like there it had an exhaust leak. Also initial gas reading was 7/16 of tank and my checkout document showed 9/16 of a tank. I brought it back 1/2+ of tank and got charged $10.25 for gas.Donald H.
The guy at the location was grumpy and rude. the truck was old and ragged. It did run and served its purpose and my experience with the online rental/return were seamless. I also had to call the customer service number for an early return and the rep was very helpful. But I will NEVER go back to that location again.Stephen O.
Truck was clean and functioned properly. The blankets & ordered were not in truck and we did early self check in, so no one there to ask. Called after they were open to be told "sorry we don't have supplies at this location"... but I ordered blankets and I paid for blankets... "sorry we don't have supplies at this location". So I called customer service and the lady helped my by refunding me for blankets, and creating a new order for blankets at a nearby store that did carry supplies. I was running around getting blankets while our movers had already arrived to start.David S.