Customer did not leave a comment.santiago R.
Customer Reviews for Medinah Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The pick up/drop off location/address was not as indicated on the contract.Dean M.
I had such a great experience at this location, I can't think of anything that would improve the service.CHERYL G.
Johnny and the rest of the guys were very helpful and the service outstanding. Thanks for a second time of excellent service Rudy Ayalarudy A.
Overall a great experience! Rosario was extremely helpful!Ayal A.
Excellent Experiencebob B.
When I went to pick up the vehicle, the front desk wasn't very pleasant, when I return it a different person was there and he was making a personal call and mentioned to wait for him to finish.Elieud C.
Excellent serviceRICARDO A.
This location made the whole rental experience easy and trouble free.William M.
Customer did not leave a comment.Abimbola O.
I've used Medinah Rentals twice within a month. I appreciate their focus on customer service.jay R.
Customer did not leave a comment.Gary S.
Customer did not leave a comment.Yuriy S.
Customer did not leave a comment.Adrian G.
We had a hell of a time getting the key from the lockbox, we had to call customer service, which got disconnected twice and had an extremely hard time hearing them because it's right next to a busy street. We nearly didn't show up on time for the movers we paid for because it took nearly a half an hour to get the key. I turned in the key that night after I locked the truck into the dropbox and got a call almost 2 weeks later asking if I returned the truck back and what I did with the keys. I will be using a different moving truck company going forwardEthan D.
I'm being charged for a hand truck that I never received . The u-haul app needs alot of improvement as it fails to work most of the timeMike N.