Customer Reviews for Mesa Feed Mart
(U-Haul Neighborhood Dealer)

131 reviews

520 S 9th St   Grand Junction, CO 81501

(970) 241-7745

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(970) 241-7745

520 S 9th St
Grand Junction, CO 81501

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Easy to work with. Thanks!

LUCAS G. 
Rating:
5.0

Nice helpful staff

Carol S. 
Rating:
3.0

Customer did not leave a comment.

Dhamaris M. 
Rating:
5.0

Customer did not leave a comment.

Paul Y. 
Rating:
3.0

Explain option on vehicle.

PAUL C. 
Rating:
5.0

The folks at Mesa Feed are very caring and so willing to help. Mark was very helpful and nice to talk with. Thank you for making this a good experience.

JAMES G. 
Rating:
3.0

Did not get the trailer we reserved. Paid $20 more than advertised, Very frustrating.

Matthew H. 
Rating:
5.0

Mark was terrific!

Gregory L. 
Rating:
5.0

Better confirmation of reservation

Roger S. 
Rating:
2.0

I wasn't sure exactly where to park it. There wasn't anyone available to assist in returning it either.

CORTNEY R. 
Rating:
5.0

Nice folks there. Easy return and plenty of room to park.

James G. 
Rating:
4.0

I was not offered the opportunity to rent blankets to protect furniture and I just forgot to do so. A reminder would have been great.

Lewis H. 
Rating:
5.0

Exceptionally nice people! Very helpful! Would definitely recommend this place!

ANNE P. 
Rating:
1.0

Honor the price I had from an email reservation. I ended up paying $679 instead of the$162 I had a reservation for. I was in a pinch to get a vehicle back to Colorado. Got the total run around with Uhaul. It will be hard to get me to recommend UHaul to anyone right now. Not happy.

Matthew F. 
Rating:
5.0

Customer did not leave a comment.

Andrew B. 
Rating:
5.0

The gentleman who helped us was friendly and competent. He wasted no time in getting us hooked up, checked, and on our way.

Kenneth S. 
Rating:
5.0

I have no complaints of Mesa Feed, I chose this location because I know them. I have a BIG issue with the NORTH AVE, Grand Junction Location. My drop off date was 5/24/21, on 5/22/21 while I was still traveling across two states I received a text message and I phone call from that location basically harrassing me about dropping my trailer off on time because they have a family that needs it. I felt that they were rude , disrespectful intuerupting my vacation for their own needs /profits. Seriously PISSED ME OFF!

Jill H. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL D. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

No improvements to be made. Customer service was great, truck was clean, and drop off was simple

Michael S. 
Rating:
5.0

Nothing

Kay A. 
Rating:
4.0

Feed store combined with a Uhaul so you might have to wait for service.

ROBERT F. 
Rating:
3.0

Fuel assessment upon return is not accurate.

Brian G. 
Rating:
5.0

All was good 👍

Kim C. 
Rating:
4.0

Customer did not leave a comment.

Alan M. 
Rating:
5.0

Customer did not leave a comment.

Irwin S. 
Rating:
4.0

A little more instruction of the equipment would be better.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

Russell W. 
Rating:
5.0

Everyone nice and very helpful.

John L. 
Rating:
5.0

Customer did not leave a comment.

Donald L. 
Rating:
4.0

No problems!

MICHAEL P. 
Rating:
5.0

nothing they were great

Karen B. 
Rating:
4.0

Customer did not leave a comment.

Haley C. 
Rating:
4.0

Customer did not leave a comment.

Meredith L. 
Rating:
5.0

Customer did not leave a comment.

Shawn D. 
Rating:
3.0

Customer did not leave a comment.

James D. 
Rating:
4.0

Easy , convenient location. clean operation , friendly staff !

richard S. 
Rating:
3.0

Customer did not leave a comment.

Stephanie M. 
Rating:
5.0

Very easy

craig H. 
Rating:
5.0

Quit using the Critical Service Crutch to fleece your customers! $1.09/ mile for weekend rate? Come on, that is theft and to add insult to injury, I had the truck back by 1830 on Friday the same day that I rented it. The weekend is Saturday and Sunday but jacking your milage rate up on the weekend is excessive. Other companies have been impacted by Covid but they are not taking advantage of their customers.

Jack P. 
Rating:
4.0

Extremely helpful

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Hayden A. 
Rating:
5.0

Very helpful, very friendly. Answered questions, explained everything. Easy to make the reservation. Wonderful help at pick-up. We would highly recommend this facility to everyone!

Nicholas C. 
Rating:
5.0

Had convenient 24/7 drop off so we were able to leave the trailer on a Sunday.

Lisa H. 
Rating:
5.0

Nothing, it was all good

Nicola B. 
Rating:
4.0

Customer did not leave a comment.

larry L. 
Rating:
5.0

Pleasant and friendly staff.

JEFF M. 
Rating:
3.0

Customer did not leave a comment.

larry L. 
Rating:
5.0

Awesome folks!

Wesley J. 
Rating:
5.0

Great customer service.

lee K. 
Rating:
3.0

Customer did not leave a comment.

Josiah B. 
Rating:
5.0

Very nice and helpful.....

Clifford D. 
Rating:
5.0

I felt that U-Haul was really helpful during my move and I'm happy with the service I received.

CRICKET R. 
Rating:
5.0

N/A

Mark P. 
Rating:
5.0

Customer did not leave a comment.

Wendell G. 
Rating:
5.0

Customer did not leave a comment.

Denise C. 
Rating:
4.0

Customer did not leave a comment.

David C. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

Gregory B. 
Rating:
5.0

Customer did not leave a comment.

RUTH B. 
Rating:
5.0

Really nice, efficient, courteous, friendly and made rental extremely easy. I would highly recommend Mesa Feed Mart. No lines and easy in and out.

Ronnie K. 
Rating:
4.0

Customer did not leave a comment.

PATRICK D. 
Rating:
4.0

I paid for the U-Haul equipment rental in cash, and was therefore asked to include a deposit. This location had a 24 hr drop-off policy but as I was slated to show up on Saturday afternoon after their business closed, I called to inquire how I would obtain the deposit back. I was initially told that they were unsure how this could be done. However, when I showed up on Monday, when their business was again open, there was no issue being given the refund. Suggest that it be communicated to employees that cash deposits can be refunded smoothly, so that they can provide accurate info to future customers.

PETER MICHAEL E. 
Rating:
5.0

Excellent service. Very professional, clean facility. Very helpful employees. Easy to find location.

Dale B. 
Rating:
3.0

The man did not plug in my lights, and completely failed to mention that my plug type was different than the trailers. I cleaned the trailer well and returned it, but recieved zero refund. Not my worst U-Haul experience, but definitely not my best.

KEENAN R. 
Rating:
3.0

This was not their fault but I was supposed to get the auto transport at this location but there wasn't one there. Instead I got the transport at Farnsworth in Paonia, which was to my benefit as I didn't have to trailer an empty transport 100 mi to Paonia, which is where I was moving from.

Allen F. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
3.0

Customer did not leave a comment.

Lora C. 
Rating:
4.0

The service was helpful and friendly! I was just confused as to why so many uhaul locations are found in other stores and was confused on where the location was initially.

lucas H. 
Rating:
4.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Everyone was so friendly! Thanks!!

Kesha T. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
4.0

Friendly personnel, understanding of my drop off situation.

JOHN S. 
Rating:
3.0

Customer did not leave a comment.

bill C. 
Rating:
3.0

Customer did not leave a comment.

Richard R. 
Rating:
4.0

The woman who runs this store is very nice. I was dismayed to find that the truck, esp during covid-19, was not only NOT sanitized, it was NOT clean. I scrubbed out the interior of the cab before returning. I also do not feel charging me for eleven miles over, was the right thing to do, esp given that I received an unacceptably dirty truck.

Reid C. 
Rating:
5.0

Customer did not leave a comment.

Patrick D. 
Rating:
4.0

Customer did not leave a comment.

DENNIS R. 
Rating:
5.0

Great people working here, helpful, friendly, great price. I wouldn't go anywhere else

Jeff Melendrez M. 
Rating:
2.0

Customer did not leave a comment.

Randall M. 
Rating:
4.0

Stop doing the $50 guarantee. I was 30min behind and they charged me a another whole day because the next renter waited 15 whole minutes. U-Haul doesn't gain business by the gaurantee. It only gouges other customers.

Nathan S. 
Rating:
1.0

We had rented a car hauler and the gentleman that had came to hook up the trailer to our car hooked it up said it was fine and we were good to go. So we had drove about 15 minutes away to where the car was at.We started to put the car on top of the car hauler and it came off my car is ball hitch completely. It was never secured only the chains were put on. Also they said that they were busy but we were the last in line and they kept my husband's drivers license but were nice enough to drive it where we were at to drop it off. I would have to say is if you go to thisSpot to pick up any trailers please have your hook up guy check his work it could've been way worse than what it was thank God we realized it when we put the car on the trailer instead of going up passes with the car like that because according to U-Haul Us ourselves cannot hook up the trailer but I would expect to the guy that works for U-Haul to know how to correctly. I am just so happy we found this out before we started driving over the pass.

Jeremiah K. 
Rating:
5.0

Customer did not leave a comment.

Megan G. 
Rating:
5.0

Customer did not leave a comment.

Desiree G. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
3.0

The truck was generally clean. Dog hair in it but we were going to have dogs in there also, so oh well.

Donnie K. 
Rating:
4.0

Customer did not leave a comment.

Jeannie M. 
Rating:
4.0

Customer did not leave a comment.

Janet P. 
Rating:
5.0

Was in a hurry and short on time, the folks and Mesa Feed were more than accommodating. Great people!! Thank you!

Gregory M. 
Rating:
5.0

Kathy is a good at business and runs a clean Uhaul location in her feed store.

Timothy B. 
Rating:
4.0

Customer did not leave a comment.

DON C. 
Rating:
5.0

Easy peasy. Thanks for the help.

Sarah D. 
Rating:
5.0

All good!

David W. 
Rating:
5.0

Super friendly and helpful over the phone and in person. Very much appreciated their last minute help when the origional location did not work out. It was an emergency to me! (The 24/7 pick up a disaster!)

Debra T. 
Rating:
3.0

the quote for cost on the website was 44, in person it was 88. It doubled with no explanation. The people were nice, their dog was awesome.

Tiffany O. 
Rating:
4.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Great customer service!

Florence R. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
3.0

Customer did not leave a comment.

Jeramie C. 
Rating:
5.0

Customer did not leave a comment.

Robert U. 
No reviews have been submitted for this location.

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