Customer Reviews for MGM Towing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of MGM Towing

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Justin P. on

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I first tried to rent from Kings Rental in Hennessy OK. I would appreciate someone from U-Haul contacting me because someone needs to make that experience right with me. Something is very wrong with using the 24/7 service on a mobile device at this location and I wasted ALOT of time and fuel and drive miles for nothing and also COULD NOT get any assistance from the woman on the other end of the line who I called while discovering this would not work. Once again I hope to get contacted about this issue. justin.patocka@gmail.com

Rodney J. on

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Christopher W. on

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Employee auto enrolled me in insurance when i had denied it online. Assumed I wanted it without asking, had to catch it in the subtotal. Next time, querry the customer. I believe that's a requirement.

terry m. on

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Jonathan H. on

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Douglas K. on

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Very helpful.

wess b. on

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Great service

CRYSTAL H. on

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jim w. on

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the price was $14 higher than quoted online. He added 50 plus dollars insurance without permission. Otherwise it was good.

Sharon S. on

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James R. on

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Cheryl R. on

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MARQUIS F. on

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Taylor D. on

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Absolutely 100% above and beyond service!

Joey B. on

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Brent P. on

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Jessica P. on

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John S. on

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eric n. on

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Great customer service didn’t have the truck I needed but they found one and went and got it for me thanks guys

lashai b. on

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Maureen J M. on

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Matt W. on

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wayne s. on

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conte m. on

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Glen and Lori were very professional and nice to rent from!

carolyn s. on

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Too many vehicles parked in a small lot. Not inviting at all. The office was not very clean and had to wait to even go into the office because of a dog having to be put away in another room. He did consent to sweep out the truck for us since we had not been told to do so; which we appreciated that task.

Kim N. on

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Eric A. on

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There was a bit of confusion as another U-haul location contacted me regarding the car dolly I added to the process. I'm not sure what could be done to avoid that in the future but it caused some angst that did not need to happen.

Lucy N. on

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enwin w. on

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Jamie C. on

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I did not like having to go on line to order a truck at location 12 miles from where I was moving from then end up going 140+ miles to get it then going back 140+ miles to load it then 140+ miles back to where I was moving to. I think you should have charged from closest location.

cindy k. on

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KINGKINI A. on

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MARQUIS F. on

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Superior service over all other UHaul dealers in Enid area. Glenn went above and beyond for Marquis Furniture and he will have all our future business and my personal business as well.

Susan c. on

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sherri s. on

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Nothing

Alejandro C. on

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Awesome customer service! Even came back after hours to make sure I had everything connected right.

Justin J. on

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TERRY B. on

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GERALD A. on

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Very good service.

CASEY S. on

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Daniel N. on

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david g. on

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I don't know what the reason but we were almost charged additional money. It wasn't until my non-English speaking friend called me to speak to the personnel that these charges were dropped. I wonder why?

Tom C. on

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I've always used this uhaul location. I find it convenient and close to my home. The people care and they will assist you in a friendly manner...

JOHN A. on

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Rachel N. on

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Need better pricing.

Susan S. on

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TIMOTHY W. on

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jacob l. on

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The truck had a malfunctioning tire pressure sensor that kept giving erroneous low pressure alerts for the right rear tire. Uhaul.com screwed up my order; I had reserved a 10ft truck and got a confirmation email for a 10ft truck, but the online system recorded it as a 15ft truck. The manager of the pickup location had to coordinate with another store to get a 10ft because he only had 15ft at the time. He did an excellent job of working to fix an error from uhaul.com.

RONALD W. on

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JULI L. on

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Nothing this man does a great job!!!!

Justin J. on

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SHERRY P. on

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The service I received was excellence

AMANDA P. on

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Very helpful, available on a weekend, and made it experience very easy.

Justin B. on

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JC. H. on

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I could not have been treated better. Thanks

JUSTIN D. on

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The guy went out of his way to get the equipment we needed and delievered it morning of. Absoublty amazing service and was so very helpful!

nancy r. on

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Nothing that I can think of. They were extremely courteous and accommodating as I needed to extend my rental and great to work with!

james m. on

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No comments

Glen T. on

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He doesnt use that place, he owns sevveral other ones. Yall sent us to one he doesnt use. Just rediculous you dont keep things current.

joanna m. on

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Good customer service and flexibility.

Steven O. on

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Landon D. on

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