Customer did not leave a comment.Tene B.
Customer Reviews for Michigan Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Victoria G.
Customer did not leave a comment.TINA W.
Customer did not leave a comment.MARK R.
Customer did not leave a comment.GERALD F.
Simplifying the website and having someone actually answer the phone at this location would go a long ways.PAIGE V.
The manager Sunny was AMAZINGLY helpful. I appreciate her kindness and helpfulness. Will definitely use this location from now on.Letina S.
Customer did not leave a comment.Ryan N.
Customer did not leave a comment.Miguel Angel L.
My U-Haul experience was done in a very professional, attentive, friendly fashion. They made my move smooth. Thank you.MICHELLE D.
The transmission on the vehicle dropped badly between first and 2nd or 3rd gear. Stuck in low gears sometimes. Overall very clean and easy to drive on the highway.SCOTT G.
Customer did not leave a comment.Walter D.
Customer did not leave a comment.Stephen G.
Customer did not leave a comment.nancy S.
Fantastic service !!CINDY S.
Customer did not leave a comment.JOHN N.
I was lied to about pricing and then when someone called me back they didn't even try to be understanding or figure it out and solve my issue they just called me to tell me what the policy was and then I asked about the equipment because it was acting funny I was accused of things and had words put together that I didn't even say. He refused to listen and he was a manager! Extremely unprofessional!!!!!!ARIEL C.
You guys are awesome!CARLOS L.
Customer did not leave a comment.DANIEL R.
I found no faultNORRIS S.
Great and well organized process for rental management. Only problem was that I tried to book on line, was bumped out of the app, and made the reservation on the phone. Interestingly, though I got no notification, the online reservation was actually booked. They called me to find out why I wasn't there.RICHARD T.
Agent was so sweet & considerate. Give her a raise!Ellen J.
The people at the mini storage place went out of their way to make things work for me. They are really careful about covid. I give them 5 bright shiny 🌟stars!Eric Michael R.
The truck bed smelled very bad! The roof leaked on my items and ruined many items since it was raining for 2 days during my move. The Mngr. was very helpful and nice though.SYLVI W.
This was my most favorable, and pleasant experience with Uhaul. The lady at this location, was very attentive and accommodating. Thus, did an excellent job to ensure the stress of moving, was appeased. The first day of my move, my mover was taken away in a abulance. Which resulted in me requiring to keep the truck, for an extra day. The truck I had, was scheduled, for another customer. She immediately, called another location, and made arrangements for the other movers, to obtain an alternative truck, from another location. And, even gave me a mask; as I left my mask at home, in the hast of my movers emergency. I was extremely pleased, with her willingness to assist. Which enabled my move to go smoothly. She had excellent customer service. A compassionate, and genuine nature. And is an asset, to your company! Please ensure, she is recognized. For her excellent work ethic, and commitment to be of great service, to your customers.CHARMAINE J.
Customer did not leave a comment.REINALDO Q.
Customer did not leave a comment.Lori M.
Customer did not leave a comment.Timor A.
Customer did not leave a comment.PATRICE D.
Great customer service 5 stars thank youDavid T.
Customer did not leave a comment.carmen M.
Very friendly fast and helpful.Ismael N.
Customer did not leave a comment.Kathleen D.
Very helpful in explaining the new remote self check out and in process!Gwendolyn L.
The lady sunny at this location was so sweet and helpful. Would recommend this location to everyone. Peace and love USA!!!!Michelle S.
Love this location! Customer service is the best of any location!Tammy D.
REnted here multiple times. Always a positive experience. Sunny always helpful and goes the extra mile to provide great service!Sandy K.
Customer did not leave a comment.Tammy D.
Customer did not leave a comment.Ana S.
Customer did not leave a comment.Shannon O.
Customer did not leave a comment.James C.
Sunny was amazing. Helpful, efficient and friendly. Van ready to go as soon as I arrivedAndrea G.
Customer did not leave a comment.Victor S.
Excelente atencion.God blees this store. Thank you.Jose R.
Customer did not leave a comment.Curtis W.
Customer did not leave a comment.Meredith H.
The staff was helpful and friendly and the truck was clean and seemed new.Stephen G.
Customer did not leave a comment.Adriel L.
Customer did not leave a comment.Rudolph M.
Customer did not leave a comment.Ryan M.
Sunny was very helpful and informative about the storage units and uhaul services. She was also very pleasant to talk to. Thank you for having such a good employee.Valia C.
Sunny is awesome!!!!!!Monica M.
Nothing Sunny was super pleasant.Donna M.
Sent in detailed email response of customer service when returned truck. Shared my concerns and disagreement but rep was not helpful.BrownCovenant B.
Sunny was super friendly and made it quick and easy.Gwendolyn L.
Customer did not leave a comment.William H.
Friendly and very helpful. great serviceMarilyn M.
Customer did not leave a comment.PABLO A.
Very friendly and made me feel comfortable with the processs.Pablo C.
Sunny was so helpful and pleasant. She helped us get the best financial arrangement for our situation and encouraged us to get padding/insurance without seeming pushy. She is a great representative for your company.Patty B.
Absolutely wonderful. Thank you.Sean M.
NOTHING....this was such a smooth experience! Staff is so helpful, & pleasant to deal with! 5 stars perfection!Jack F.
I can[t think of anything more to improve the experience. Sunny, the owner and administrator, was super friendly and helpful and patient.Christine N.
I always find the people at the Michigan location friendly and accommodating for all my needsBRAD T.
Lady was super sweetjoseph S.
Customer did not leave a comment.Paul C.
Customer did not leave a comment.Janette F.
She was very easy to work with. I rate this business a 10Richard M.
Took me over an hour to actually be able to drive the truck off the lot, from the time I got there. And this was after my reservation was changed due to my original location no longer having the inventory that I had signed up for.Matthew S.
Customer did not leave a comment.Antonia D.
Customer did not leave a comment.TOM G.
Location was 20 minutes away from desired location. It took over 30 minutes to get keys (even through all order details were completed online prior to arriva) because staff member couldnt figure out how to properly bill. Location was not inviting.Steven S.
Sunny was amazing! Very sweet, funny and positive! She looked over the truck from head to toe with us! Best Uhaul experience ever! Give Sunmy a raise!Olivia B.
Returned after hours!William C.
Customer did not leave a comment.Charles J.
nothing everything was greatGerald H.
Sunny ways great! Professional, kind, thorough, personable... we greatly appreciate her and look forward to 'hanging' with her when we move things out of storage at the end of the month!William H.
Customer did not leave a comment.William P H.
Customer did not leave a comment.THOMAS I.
Customer did not leave a comment.Cindy C.
Thank you Mrs SunnyTerri R.
So easy, Sunny is a dream to work with!!!Bradley T.
Customer did not leave a comment.Faren H.
Personnel here was very friendly and helpful. She was through doing the inspection on the truck that was rented and completely explained everything. Best experience with UHaul in Orlando, have dealt with locations on OBT and Orange Ave but this one on Michigan was the most pleasantRobyn S.
Customer did not leave a comment.Cynthia H.
Customer did not leave a comment.WILLIAM H.
Customer did not leave a comment.Grayling V.
Sunny is wonderful no need to improve.miguel D.
Sonny Hudson who was the manager at this site was exceptional. She is an employee that goes way beyond the requirements of her job description and should be given a raise. I'm not kidding when I tell you that she is someone you want to keep. In my career I was responsible for hiring and firing and Sonny is someone I would promote immediately. I'm not kidding, GIVE HER A RAISE. You don't want to lose this one. You don't find employees like her every day. I'm going to write the president of U-Haul and tell him the same thing personally.robert P.
Customer did not leave a comment.GUSTAVO S.
I didn't get the name of the lady (I believe it was Sue Hudson) in the store but she was very pleasant and helpful. She went out of her way to be sure I understood everything. Any future needs, I would definitely go back to her. It was a pleasure dealing with her and that location.Julia B.
Great experience! Sunny is always friendly, fun, and professional....will always rent from her!Jack F.
Five stars as always â€“ rent here!WENDY L.
Thank you to Sunny...What a prized employee, you are lucky to have her!Bradley T.
very friendly, super nice Truck.Michael S.
Everything was ready as promised and Sunny - property manager - was a pleasure to work with. I will recommend this location to friends and family!Jay B.
Great experience. The manager is realy a pleasure to work with.Bray S.
The service was excellent. Sunny, the manager, was extremely helpful. Can't go wrong renting at this location.STUART K.
Sunny is such a pleasure to rent from. Great customer service!!!brenda T.