The fellow at Midgard was terrific and made the process easy. Well done and appreciated.Keith R.
Customer Reviews for Midgard Self Storage Athens GA
(U-Haul Neighborhood Dealer)
Athens, GA 30605
Services at this Location:
- Mon–Sat9 am–6 pm
Special Operating Hours
- 12/24/2023: 9:00 am - 1:00 pm
- 12/25/2023: Closed
- 12/31/2023: 9:00 am - 1:00 pm
- 1/1/2024: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Angela T.
The exterior and interior were 'acceptable' clean, but, for example, the windshield was so dirty that the wipers couldn't clean It (with leftover rain water) and there was no wiper fluid, or at least none came out when attempting it. As is often the case with u-Haul vehicles, they are adequately maintained, but steering and suspension --if it were one's personal vehicle-- were not as one would want. The office staff are fantastic, overall the van worked fine for me, the whole process went smoothly and the cost was fair.Gregg S.
I forgot her name but the employee who checked me in & out was super friendly and extremely helpful! She was a very nice person and I appreciated everything she did for us.Sara M.
Tire pressure indicator was on when I got the truck, but everything else was clean, ready, and very easy to do the self check in. Will be using this location in the future.Christopher P.
Customer did not leave a comment.Justin C.
This was my first experience renting a uhaul truck and I'm extremely satisfied. It was cheap and impressively straightforward and easy. This service was incredibly user friendly. Using the 24/7 capabilities to pick up and drop off the truck was efficient and easy. I will definitely use this service again.Gina K.
Customer did not leave a comment.Joshua U.
Customer did not leave a comment.David M.
Customer did not leave a comment.Annette G.
Customer did not leave a comment.JEFF G.
Excellent.. everything was ready on time and in perfect condition. Very friendly and professional employeesLEBBY V.
Customer did not leave a comment.conner C.
Customer did not leave a comment.Rebecca C.
Customer did not leave a comment.Samara B.
Customer did not leave a comment.Alberta H.
Customer did not leave a comment.Robert M.
I actually had a very good experience at this location especially compared to the North Avenue location here in Athens, night and day experience.Horace P.
Customer did not leave a comment.AMY F.
Customer did not leave a comment.Aaron J.
Customer did not leave a comment.Alberta H.
The representative was very helpful and pleasant.venetta L.
Customer did not leave a comment.Taylor J.
Customer did not leave a comment.gemaris B.
Interior of truck was dirty. Cigarette ashes and food crumbs.Herbert B.
Customer did not leave a comment.Carl N.
The back of the truck was dirty.ALEXIS E.
Customer did not leave a comment.Teresa S.
Customer did not leave a comment.Odaliz R.
They changed me for damages that were done before I ever rented the uhualDarius M.
The uhaul website needs a serious overall for customers wanting to do pick up/return after/before hours. Lots of glitches. Ended up having to call customer service to help us complete online checkin to get code to pick up. If you are going to have that as an option make sure your site actually works to accommodate that.Philip D.
Customer did not leave a comment.LAURIE G.
Customer did not leave a comment.HENRY J.
Customer did not leave a comment.Breanna S.
Charged fir cdw when I specifically said no to it. Then when checking out to complete rental still charged me $20 fir cdw. I will be disputing charges.Ralph Benjamin O.
Customer did not leave a comment.Laurie W.
Customer did not leave a comment.TREVOR R.
Customer did not leave a comment.Jeffrey T.
More available rental units, I could have used a larger truck which would have reduced my trips and rental costs.Richard B.
The employee on duty was sending snapchats while assisting us which is extremely unprofessional. When he hooked up the trailer for us, he didn't tighten it all the way. When we tried to leave the premises, we got locked inside the gate and had to track him down for the code.Carolyn B.
Customer did not leave a comment.Antinea C.
Staff was very accommodating.John B.
Non - thanks 🙏😊Ayad S.
Your service was excellent! I highly recommend anyone wanting to rent a vehicle from U-Haul to go to this Lexington location!David M.
Everyone isn't savvy with all the self checkout features. I struggled through it but my parents would have been lost. The clerk wasn't the friendliest either. Other than that all was great.Trava B.
Shian was excellent!!! She helped us keep our reservation after a UHAUL representative moved our already set reservation to another location WITHOUT my consent!!! Shian was the representative at the storage center and she saved the day. Please give her credit the credit she deserves and a raise. Thank-you Shian !!!!!!!Tamara G.
The app is awful I had to call 4 times to get it workFrances F.
DONOT lie to them like the guy lied to me. Wanted to rent the 19.95 a day truck was told it was unavailable. I stay ONE mile away from this location. That truck I am speaking of was NOT I said was NOT moved all day. This is wrong for up saling to make the store. $$$Dimitri J.
Make sure they take a picture of the gas hand because I was charged $25 for gas and I only used the UHaul for less than 30 minutesYouanda W.
Excellent service and helpful assistance. Very professional.Michael B.
Communication was quick, competent, confident and clear.Douglas J.
more organized, it was small lotSean C.
Customer did not leave a comment.JOY H.
My pick up location was changed BY UHAUL, but this location did not have all the equipment on my rental reservation. I should have at least been informed by the UHAUL agent when she called to inform me the dolly would not be available. Otherwise, all else was great!SAMUEL L.
They are scam artists charge me for mileage I never droveGENE V.