More available rental units, I could have used a larger truck which would have reduced my trips and rental costs.
Richard B.
Customer Reviews for Midgard Self Storage Athens GA
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The employee on duty was sending snapchats while assisting us which is extremely unprofessional. When he hooked up the trailer for us, he didn't tighten it all the way. When we tried to leave the premises, we got locked inside the gate and had to track him down for the code.
Carolyn B.Staff was very accommodating.
John B.Non - thanks 🙏😊
Ayad S.Your service was excellent! I highly recommend anyone wanting to rent a vehicle from U-Haul to go to this Lexington location!
David M.Everyone isn't savvy with all the self checkout features. I struggled through it but my parents would have been lost. The clerk wasn't the friendliest either. Other than that all was great.
Trava B.Shian was excellent!!! She helped us keep our reservation after a UHAUL representative moved our already set reservation to another location WITHOUT my consent!!! Shian was the representative at the storage center and she saved the day. Please give her credit the credit she deserves and a raise. Thank-you Shian !!!!!!!
Tamara G.The app is awful I had to call 4 times to get it work
Frances F.DONOT lie to them like the guy lied to me. Wanted to rent the 19.95 a day truck was told it was unavailable. I stay ONE mile away from this location. That truck I am speaking of was NOT I said was NOT moved all day. This is wrong for up saling to make the store. $$$
Dimitri J.Make sure they take a picture of the gas hand because I was charged $25 for gas and I only used the UHaul for less than 30 minutes
Youanda W.Excellent service and helpful assistance. Very professional.
Michael B.Communication was quick, competent, confident and clear.
Douglas J.more organized, it was small lot
Sean C.My pick up location was changed BY UHAUL, but this location did not have all the equipment on my rental reservation. I should have at least been informed by the UHAUL agent when she called to inform me the dolly would not be available. Otherwise, all else was great!
SAMUEL L.They are scam artists charge me for mileage I never drove
GENE V.