There was some confusion when i returned the truck. I was charged to much but it was fixed in the end.MELVIN R.
Customer Reviews for MidGard Self Storage Cox Blvd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location closed when I arrived. Did not know they closed early on Sunday. I was charged an additional full day rental and insurance because they did not check it in until next day. I am going back to discuss this with them.James H.
Customer did not leave a comment.Barron C.
Customer did not leave a comment.MICHAEL B.
When it comes to renting U-Haul equipment, I am a repeat customer of this location. They provide excellent service and it is always appreciated.Ronald D.
Customer did not leave a comment.ERROLL H.
Customer did not leave a comment.JOHN H.
The people were amazing friendly, helpful, and very accommodating. I would recommend renting here because of the wonderful staff. The van had been rented by someone who smoked in it and the staff had tried several things to rid the van of the smell. The smell was tolerable, but it was not the fault of the employees. The manager helped me with my rental and apologized several times and explained the numerous things used to rid the smell. Once the vehicles leave the lot, the renters can do whatever they want.RONDA S.
Customer did not leave a comment.BESSIE K.
Easy to find and access. Very friendly and helpful.Brian M.
Customer did not leave a comment.DUSTIN W.
Customer did not leave a comment.SHAUN T.
Customer did not leave a comment.Brian M.
Customer did not leave a comment.BENITA H.
It was a very good experience.CLAUDIA J.
Customer did not leave a comment.JEFFREY K.
Customer did not leave a comment.Robert C.
Customer did not leave a comment.BRIAN M.
Customer did not leave a comment.KRISTY C.
Customer did not leave a comment.CURTIS S.
The inside of our truck was very muddy and dirty. Something to consider for the next customer. I took pictures of everything before we left the lot. Overall great customer service, just wish the truck has been a bit cleaner.DAVID J.
Nothing great location, great helpJAMES G.
Customer did not leave a comment.james H.
Customer did not leave a comment.JOYCE F.
Nothing, customer service is outstanding. Equipment is perfect, speed of service is superlativeJAMES G.
Customer did not leave a comment.MONA L.
Customer did not leave a comment.TIM S.
Very easy, called ahead. Equipment ready when we arrived. Customer service very helpful and friendlyDEBORAH H.
Was told my price was going to be roughly $30 and that's what my receipt says. Then y'all are trying to charge me $90 for "additional days". I had the truck for like 2 hours.TODD L.
The representatives were great!!! I would recommend your service to anyone!RACHEL H.
Great service!AIMEE H.
I would not go to another U haul Location. The customer service is excellent as they strive to meet my needs. The equipment is impeccably maintained. The service is quick as the staff is well trained on your equipment and automation systems.JAMES G.
Customer did not leave a comment.AUBRIE P.
Don't overcharge accountMICHAEL F.
Tabitha was excellent and worked quickly to get me into the truck I needed. She was very welcoming and friendly!GREGORY M.
You could not have better representation. Helpful in every way.GLENDA W.
The cab of the truck was filthy. I used 20+ disinfectant wipes to clean the seats, steering wheel and any other surface that we might contact. The cab also smelled bad. You would expect that in the midst of a global pandemic something would be done to clean and sanitize the cab between customers.MICHEAL H.
Truck had broken windshield. Reserved equipment was not available (what is the point in reservations if you are going to not bother providing the promised equipment??)CHADWICK J.
I charged it to my bank card the first day for two days realized it was going to be 8/3 day did not have money in my account for it so I carried my credit card over there they ran my credit card then when I returned it they hit my main bank card for all the remaining balance which carried me into overdraft will not use uhaul againJENNIFER D.
Customer did not leave a comment.LAURA W.
Customer did not leave a comment.LINDSEY L.
Nothing that I observed needs to be improved.ALAN W.
Improve your website ! Employees at Sheffield Location were professional, knowledgeable and very nice ! Overall great experience at this location.GREGORY LYNN V.
Customer did not leave a comment.KATELYN S.
Employees were very helpful and while they were making rounds stopped to check on us to see if everything was ok .CHRISTOPHER C.
Customer did not leave a comment.Benjamin W.
Nothing, the service at this location is ultra outstanding!DIANNE G.
Customer did not leave a comment.Alicia W.
You need to recognize the quality of this location. It should be recognized as the best location that you have I have never dealt with a Uhaul location with agents of such knowledge and desire to meet a high standard of customer service!James G.
The receptionist was the best. She was the assistant manager can't remember her name.Calvin H.
Customer did not leave a comment.Andrew S.
Very amiable and helpful staff.DOYLE L.
Customer did not leave a comment.Kevin J.
Customer did not leave a comment.Keith L.
Customer did not leave a comment.DANIEL H.
Customer did not leave a comment.KENNETH M.
Customer did not leave a comment.CHRISTY H.
Customer did not leave a comment.Charles K.
Customer did not leave a comment.Robin P.
Customer did not leave a comment.david C.
Customer did not leave a comment.Edward G.
Customer did not leave a comment.BENJAMIN M.
Customer did not leave a comment.Mike C.
Customer did not leave a comment.RICHARD M.
Customer did not leave a comment.James H.
Extremely helpful staff and great experience.Ursula R.
Staff was very friendly and helpful. Would definitely use this location again if the need arises.ROBERT A.
Self check out sucks. Waited about 30 minutes for approval. After 15 minutes call uhaul and was put on hold for 15 minutes.JOHNO W.
Customer did not leave a comment.Doyle L.
I always use this location when I need to rent U-Haul items. The employees here do a great job.Ron D.
Customer did not leave a comment.Dennis A.
Customer did not leave a comment.Shawn C.
Courtney, a new employee was well trained and responsive to my needs. This speaks well for the management of this program Outstanding customer service!James G.
Nothing I can think of.ANNA A.
Customer did not leave a comment.Emily P.
Great service, would highly recommend to customers.MARILYN D.
The 2 ladies that work in the office we awesome. Very nice, helpful and it was a great, easy, no hassle experience. Will rent form them again and again.CHRISTINE B.
Customer did not leave a comment.Charles M.
Customer did not leave a comment.MARY C.
Customer did not leave a comment.Deborah D.
Customer did not leave a comment.Calvin H.
Customer did not leave a comment.MARK S.
Customer did not leave a comment.Catherine W.
Customer did not leave a comment.Kevin K.
Customer did not leave a comment.Laland M.
Everything was good ?? ?? no issues with equipment at all Clean and dependable vehicleHillman G.
People were niceFrederick B.
Nothing. The professionals at this store make everything perfect. Superb customer service!James G.
Customer did not leave a comment.DEBORAH D.
Tell the idiot in Addison Golf Carts in Addison , AL to make sure he has a key for his truck. Totally messed me up. Josh suggested to me to drive 60 mile to another town to pick up a truck. He said he would take 10 dollars off. What a piece of trash.David S.
Customer did not leave a comment.Stephanie B.
Lol I thought the truck was going to fall apart but it did get the job done and the people was awesomeJennifer D.
Customer did not leave a comment.Mark L.
Super nice ladies who are very helpfulJanice A.
Customer did not leave a comment.Melissa S.
Customer did not leave a comment.Christiane T.
None. The customer service is impeccable.James G.
Great customer service and great explaining charges and instructions.LaToya M.
Customer did not leave a comment.gary D.
Customer did not leave a comment.Burt H.