Customer Reviews for Midgard Self Storage Lutz

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Midgard Self Storage Lutz

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Christopher M. on

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Customer did not leave a comment.

Michael N. on

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Fast and easy going which made the move start great.

christy B. on

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need wiper blades changed dirty inside

Richard D. on

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Joseph S. on

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Truck was old and with moderate body damage. Smelled inside just wasn’t clean

Marc B. on

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Leona B. on

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Novel M. on

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Very customer friendly and helpful

Steve V. on

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anthony L. on

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Very friendly staff. Will rent from again in future.

Dale A. on

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Stephen L. on

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The young man who took care of me was fabulous

Dennis R. on

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Curtis M. on

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Truck was a nightmare..drifting all over the road and the exhaust system was so loud. It was almost unbearable..gas mileage was poor as well..need better quality trucks..newer and maintained better..

diane C. on

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The truck needs retired. Clunky 1107 and the seat rides sideways

Renee S. on

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I'm still confused as to why I was charged 79.99 p/day for a van that is advertised for 19.99 p/day

Chris L. on

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Staff is quick to help with everything. Good experience. Will definitely use them again.

David M. on

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Customer did not leave a comment.

Drew R. on

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Check out clerk was rude and short. Didn't even bother to take me to the vehicle to assist inspection or verify condition/gas level. Truck was dirty, cargo area in desperate need of sweeping. Also, check engine light was on. Check in clerk was very nice however, and was the only redeeming quality of the experience.

Donald B. on

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Great location. No gravel parking lot here!

Robert S. on

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Nicky W. on

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DONALD R. on

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Put a bathroom in the hall of the back building. Front desk and service was very nice. A pleasure to work with them.

pedro M. on

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Dustin H. on

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If you have a problem here then you just can’t be satisfied. Best experience I have ever had and I have moved over 80 times and have used these people twice and it’s top notch!!!

Kenneth S. on

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Nothing. Great service and vehicle was just right.

marilyn K. on

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Very helpful staff. Nice facility that’s very well kept.

Viola T. on

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Excellent everything went well!

Melissa M. on

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Associates where nice. Disappoint as the associate did not tell me about refueling the unhaul. when they called me they said it would be 24.00. Which I approved. When I got the final invoice there was an additional 30.00 added beyond the 24.00. Not transparent with costs! Will not rent there again.

David N. on

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I-Haul app did not show me beginning mileage and gas picture for verification. Having 1/4 tank of gas forced me to stop before I loaded to get gas. App rebooted during check-in and check Out

Spencer R. on

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Melissa E. on

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Paul I. on

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JOSE R. on

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Improved the application, make it easier. It takes a long time to check out from the app.

Michele F. on

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There was a fair bit of difficulty with computer software program not responding etc. It took a full hour to get me checked in and out the door with keys. Whomever is responsible needs to do some troubleshooting or upgrading of connections /servers/software as appropriate. Otherwise, service and rental vehicle were excellent.

ORLANDO O. on

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The employees at the location were very helpful. I appreciate the service.

Edward N. on

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Customer did not leave a comment.