I had trouble with app both times that I rented from U-Haul. Today I was charged more than I should have been because the app did not adjust when I entered the odometer reading and the gas level reading into the app. This is the second time that I had trouble using this app. The first time that I rented from U-Haul and had an after hours drop off, the app would not take my information or upload any needed photos. I am disappointed in my experiences with U-Haul and will probably use a different service in the future.LAURA R.
Moving Truck Rental in Lutz, FL at Midgard Self Storage Lutz
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lutz, FL 33559
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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It was just perfect reserve online to ghost turn in.STEVAN M.
Hire more folks like Morgan & Matthew, very helpful, was a really good experience, thanku!RONNIE G.
The 'mom's attic' area had a dried sticky liquid on it. Needs to be clean.Todd P.
One sole employee on a busy Sunday afternoon but he was a professional and handled responsibilities with aplomb.BRUCE F.
Completely misled by sales associate. Was told .99 per mile then charged 1.19. Also there was a 1/4 tank of gas when rented. I drove 62 miles refueled $20.00 bringing it back to 1/4 tank. Getting a bill for 46.50 saying I was 3 gallons short. I have a witness 1/4 tank when rented and 1/4 tank when returned. I am 100% contacting my attorney I have on retainer and I am moving forward 100% on any action I am entitled to. How could your company be this dishonest!! I feel sorry for you!!MICHAEL Z.
Make sure tires aren't blown out prior to renting vehicle out.Jeffrey C.
The Uhaul had over 105,000 miles on it, the windshield was covered in dead bugs, there were numerous items inside the cab that were damaged, the transmission shifted hard, and the steering was really looseCHRIS G.
Thank you Morgan, very kind, patient and helpful. He helped me during the reservation throughout the phone then in the location.Judi G.
The rep was super friendly and helpful. Everyone in the store was nice.Angelle R.
Great team at this location. This is my go to location for U-Haul! I want to give them 6 stars!Steven B.
Great service.DAVID H.
You're doing a good job!!!Rodolfo M.
I had a GREAT experience with Midgard Self Storage and U-Haul.LARRY H.
Some rentals are kept in the back, so the app is not 100% useful as you have to search for your truck and then ask for it.Jose F.
The staff was very friendly, knowledgeable and speedy service. Thanks again!!Mimose L.
I love the ease of picking up the truck after hours. Trucks are always clean and well maintained. Very happy with this location!raymond B.
Friendly and courteousSHARON T.
Previous driver/renter left sunflower seeds and wrappers for gum and contact lenses on dashboard. Soda grime on dashboard.Matthew P.
Everything was greatJamie C.
Awesome ðŸ‘ŒMichael R.
It was great service. Clean van, plenty of inventory to choose from.Christian O.
Tired to do no contact pickup per app, but truck was parked behind a locked gate so I had to go inside to pick the truck up. Truck was not cleaned inside, tire pressure light was on and we had to ask them to fill the tire. A couple days later the tire was completely flat and when we asked them to repair it or provide another rental they told us to call OUR roadside assistance and that they could not repair or provide another rental. We had to replace a leaky valve stem. The employees at this location were consistently unprofessional and not helpful or friendly.JESSICA R.
Excellent and efficient serviceCHARLES C.