Customer Reviews for Midland Lock Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Midland Lock Storage LLC

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brad m. on

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Trailer was full of gravel and uhaul didnt give a #$%&I had to clean it up fuck uhaul

john c. on

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Staff should really have some form of Documentation for new members to have on hand when they come to register a user for the first time, new staff member had to call several people for help processing the rental and payment.

Nathan B. on

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Customer service was not good. Tried to get a receipt multiple times, and have no idea if they actually checked the truck rental in or are still charging me.

jesse l. on

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Customer did not leave a comment.

Cheryl D. on

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Nothing. Everything was great

Victor D. on

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Great customer service, very professional and helpful. I will be back to rent from this location.

DAVID S. on

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Good service from staff at the Midland location.

David G. on

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Customer did not leave a comment.

kyle s. on

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did not have the truck I reserved. Had to take a smaller truck resulting in two trips costing more in mileage and fuel costs.

james c. on

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billy c. on

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sarah r. on

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Samuel U. on

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I originally make my reservation to another location, but some how my reservation was changed to this location. The truck that I got was old on very bad condition the windshield wipers were not working. The truck was very slow and the driver did not close properly so my entire drive I was earing a very annoying sound. The driver sit was very uncomfortable too.

Dan T. on

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Aaron B. on

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Linda S. on

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Dan T. on

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martina o. on

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Good service

David H. on

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Karen K. on

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Juan Z. on

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Michael B. on

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The moving items I rented were unavailable at the location and I had to drive through torrential downpour rain almost the whole way with nearly dry rotted windshield wipers. Safety hazard for sure. The seat of the truck was work and leaned to the left some and there was no cruise control. When I went to a different uhaul location to rent a dolly and the missing pieces of moving supplies, the clerk was slow and chatting with another customer and seemed unprofessional. No sense of urgency when there were others waiting. This was not streamilined even though I paid up front for supplies since I had to meet movers and was late so had to pay 180 dollars more for the hour.

Maria N. on

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Stephen H. on

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