Customer Reviews for Midland Lock Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Midland Lock Storage LLC

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Sid G. on

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Dee was very helpful

Patsy L. on

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Customer did not leave a comment.

Trent M. on

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Bryan T. on

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James B. on

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Jose A. on

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Cody G. on

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Benito J. on

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Everything was perfect

Jay W. on

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gregorio G. on

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Marks L. on

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Took 2 hours and 45 minutes to pick up truck

wayne A. on

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There were just two ladies at the facility and they were nice and helpful. However, there needed to be a man there to disconnect trailer tongue from my vehicle.

boyd C. on

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Rusty was extremely helpful, picking up and dropping off. He made sure everything was good to go and was quick about it for me.

Robert C. on

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1time Thai I have ever had someone take pictures of my car and license plate made me feel like I wasn’t going to return I prefer to rent from the main U-Haul center

James O. on

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Customer did not leave a comment.

Imani H. on

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Make sure the AC is working so the costumer doesn’t have to drive 400 miles in Texas heat without AC.

Jim M. on

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Not rent trailers with bent frame and suspension. Trailer was unsafe to tow at any speed. Replacement trailer had a completely bald tire. Disappointing experience. Jim 210-771-0652

Higinio G. on

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Customer did not leave a comment.

jamie D. on

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Dee was awesome!!!

Judia F. on

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Lower prices

T.J. M. on

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brad M. on

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Trailer was full of gravel and uhaul didnt give a #$%&I had to clean it up fuck uhaul

john C. on

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Staff should really have some form of Documentation for new members to have on hand when they come to register a user for the first time, new staff member had to call several people for help processing the rental and payment.

Nathan B. on

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Customer service was not good. Tried to get a receipt multiple times, and have no idea if they actually checked the truck rental in or are still charging me.

jesse L. on

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Cheryl D. on

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Nothing. Everything was great

Victor D. on

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Great customer service, very professional and helpful. I will be back to rent from this location.

DAVID S. on

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Good service from staff at the Midland location.

David G. on

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Customer did not leave a comment.

kyle S. on

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did not have the truck I reserved. Had to take a smaller truck resulting in two trips costing more in mileage and fuel costs.