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BILLY H
Customer Reviews for Midway Mini Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No issues. Kind and receptive lady at the office. Thank you.
ISAAC DThe lady that works at the location was amazing. We used it to pick up Girl Scout cookies. The trailer was clean as well. My daughter rented one from. Another location and she said hers was not cleaned out.
SHERRIE SHas nothing to do with the location but the checkin process is not for the technology challenged. Took me almost 20 mins to get into the vehicle and another 10 to leave.
Geneva LDropped off truck after hours. Did not go into business and did not speak to anyone there.
Daryle PWe didnt have any interaction w them as they were closed .
JACQULINE LNice people.
Lloyd WVery friendly and helpful
Curtis PWireless network is slow here. Hard to pick up and return on the app. Luckily we got it to work for pickup as we were outside of business hours but to return we had to get the business to complete it manually
amanda nInform clients that strapping cords are not included in the rental. We had to go buy them to hold boxes and furniture in place.
Carolyn CWe have no suggestions for this location. Everything was great. Our initial rental location was a great disappointment. We rented with Thompson's General Store in Owosso, OK. We arrived at 8:50 am and waited for 30 min. to have someone arrive to process our reservation. We chose to check in at the counter instead of online. No one showed up, and the voice mailbox was full. We called the Customer Service number, and the representative was very pleasant. She cancelled the initial reservation and confirmed the second one we made. We ended up wasting 1 1/2 hours of our time and gas,with the added stress of locating another vehicle on short notice.
Peter LTire is allready replaced.it had 2 chunks out of it
don kThe staff provided great service during my rental. They were quick, courteous and knowledgeable. I was in and out in about 10 minutes.
CLIFF TNeeds alignment maybe other work done
Hika RGreat service, in and out.
Bruce BReally pleasant owner. First time renting here and she made it an amazing experience. Would recommend to anyone to rent from here.
Richard VFor the friendly smile and kind treatment. Clean truck. Yes i will use midway again
Michael LGreat service would absolutely use them again
ken b | Overall ExperienceI was pleased with whole process
CHESTER CVery nice lady! Great to do business with
MICHAEL JWe dropped off while they were closed (on a Sunday) and yet they turned in everything so we wouldn't be late. Awesome!
JAY CStaff was very competent and very courteous.
Anothony & | Overall ExperienceA 1/2 day rental option would be great.
willam ENothing at all! The precious, young daughter of the lady assisting me, made a drawing on a "Sticky Note" for me to stick on the dash and gave me a Oreo to eat along the way. The Oreo cookie I ate, the Sticky Note drawing is on my fridge at home. Very helpful and accommodating!
Lee KPersonnel were very friendly and knowledgeable about the rental equipment. They helped every step on the rental.
LARRY SDisclose all requirements during reservation process.
JASON PJust as expected, very secure and convenient. I would recommend and use again.
WILL W | Overall ExperienceVery professional and willing to work with you.
sara n | Overall ExperienceAbsolutely love this storage place. Will definitely recommend to others as well if I need to use one again. Definitely a 10 out of 10
alisha j | Overall ExperienceI would rent a storage unit here again when needed. Prompt and friendly!
LEANN Y | Overall ExperienceThe trailer pulled like a led sled it pulled really hard and very rough or rigid even my ¾ ton diesel dodge truck and I found that I burned an extra gallon per mile
Gary MIncomplete order for the pickup. Were missing the appliance dolly when we got there and no one on site at 245 to get a dolly from. (Place closes at 4pm). Also unable to do the online pickup since I missed the pickup time due to working later at job, my fault but once again no one on site to assist so had to call uhaul to get pickup time corrected and complete the pickup of equipment to find out that no appliance dolly in the back of the truck.
John JWorked well for me
PAMELA S | Overall ExperienceEverything was good ! Thx
Kenneth Bwehichal was not swept out
Ricky YWas a bit far away, but worth the drive.
Rebecca HYou guys were so nice and fast! Definitely will be coming back next time.
Zachary D