Customer Reviews for Midway Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Midway Mini Storage

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Carol M. on

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Chris H. on

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Vanessa M. on

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The guys there are the best!!

PHILIP F. on

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Midway had the equipment I needed, readily available. Rental was quick and they hooked up the trailer to my truck and I was ready to go in no time. Very pleasant experience, reasonable price and good quality safe equipment.

Sandra R. on

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PAT L. on

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very helpful, you did a good job thank you

Dave K. on

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FRED T. on

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JOHN M. on

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Michael G. on

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The truck was very old and hard to drive. Tires were out of balance. Gas cap was hard to screw on . Beeper when off and the brake release light came on. The beeping continued until I stopped the truck and turned out the lights.

TOM R. on

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The trailer had a broken fender. It did not rub the tire too much, but I called the rental location immediately before towing.

Victor E. on

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James M. on

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Ensure that the rental vehicle is clean, mine was covered in dog hair and the inside of the window was covered in something that made it difficult to see at night.

yvette W. on

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Everything was good until I looked at my bank statement with the amount on hold for $86.09. This amount does not reflect the receipt I received after paying for the Uhaul truck. The receipt amount is $47.95. I rated this location "Poor" because of the amount of my receipt and what is actually set to come out of my account. I sent a message to my bank about this matter, and to stop payment; letting them know I will be at the bank tomorrow to cancel this transaction since it is incorrect. Today is Sunday, I have been calling the office but no one has answered.

stephen j H. on

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I was generally satisfied with the overall experience. Staff was very attentive to my needs.

BRian F. on

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Great person to work with

ERIC H. on

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Wayne S. on

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Contract drop location, 2162 Hwy 67, Navarre, FL. 32566,refused to allow us to drop the trailer. stated he did not have room for it. We pointed out an open parking space on his lot. After a brief shouting match about why we would not put the trailer in the available spot, He, Steve Jines, told us "he was the owner" and ordered us "off his property" We left , drove ten miles to the nearest location. Midway Mini Storage, 5426 Gulf Breeze , FL. 32561. The person there treated us excellent in every question in your survey request. As the Wisconsin location, exceeded our expectations. The person in Navarre , Steve,is a very bad representative of a good company like U-Haul Respectively Wayne & Lou Swoboda

Dan N. on

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It is quick and easy to rent a trailer at U-Haul. Service is excellent and the trailer in well maintain condition.

bruce A. on

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The truck was so dirty that I could not see it of the windshield. The vehicle washer fluid was empty and the wipers were worn out. Unsafe condition.

Theresa A. on

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Efrain T. on

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Great people

BOB S. on

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Great job good People. Best in the area

ABRAHAM F. on

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Green service

Colin F. on

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William L. on

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Robert W. on

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Donna E. on

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MARK B. on

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The left hand crank on the car carrier should have been replaced long before I rented the carrier. This is all that I will say.

Paul M. on

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mike T. on

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Ken S. on

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Charles W. on

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This guy was more concerned about going home then helping me out. He told me to leave the trailer outside the locked gate and went home for the day and that he would return my trailer in the morning

John G. on

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I received great personal service!

DONALD F. on

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Paid for truck when returned using my phone

Mark B. on

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Nothing. This is a great UHaul center and the men are very polite and helpful.

PENELOPE P. on

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James M. on

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Huy V. on

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lisa A. on

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ERNEST M. on

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Good experience with truck rental. No improvement needed.

JOSE M. on

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David E. on

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Perfect location

eddie S. on

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Stephen S. on

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Great friendly service. Will always use this location!

WAYNN S. on

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Excellent service and staff

Linda R. on

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Efrain T. on

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courtney M. on

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This shop was so accommodating to me needing the trailer for an additional week! Thanks again. Great friendly service.

Donna E. on

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LEE H. on

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DEVIN P. on

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Mark B. on

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This is the best UHaul location I've ever seen. The place was clean, the people were friendly and professional, and the truck was new. This is the way every place should operate.

Caty T. on

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MICHELLE M. on

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Brian C. on

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Was not allowed to drop off trailer at the nearest location. I had to take the trailer far away to another location because the one closest to me didn't have room. Uhaul should bear the burden of finding a close place to receive the trailers after the customer is done with them.

jeremy R. on

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Marvin M. on

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John S. on

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As always everyone & everything was excellent throughout the entire process

DAVID Y. on

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David S. on

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Richard was very knowledgeable and useful.

Charles D. on

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todd Q. on

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Good People, clean place, fair pricing.

ROBERT C. on

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Outstanding customer service! Awesome people to deal with!

Barry M. on

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ABRAHAM F. on

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Speedy, friendly, and reliable service!

bradley R. on

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Rude and unacceptable. The most unprofessional interaction (after drop off) I’ve ever experienced. I currently have a dispute open with the owner of this uhaul establishment due to a disagreement in fuel levels upon returning my truck. He was very rude and unprofessional when confronting him. At this point my problem lies more with his behavior on the phone (he kept interrupting and hung up on me, and wouldn’t let me thoroughly explain my dispute) than with the actual dispute (3.6 gallons of gas, which he claims to be 1/4 of a 40 gallon tank). Other than that, the truck was clean, maintained, and acceptable. The prices were competitive and I will probably use Uhaul again in the very near future, but will do myself a favor and drive down the road to Uhaul Neighborhood Dealer, about 10 east. The owner is much more polite and strives to keep customers happy and returning. As for Midway Mini? Stick to running a storage unit, because customer service unacceptable.

Matthew K. on

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David B. on

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Amanda D. on

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stephen P. on

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TOM D. on

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Nothing

austin B. on

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gery H. on

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todd Q. on

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Jamie M. on

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Service Personnel were very unorganized, misplaced equipment, did not focus on customer service and the interior of rental vehicle was disgusting! If you need photos I have them. Reserved a 17 footer, they tried to push a 26 footer on me and finally ended up with a 15 footer. This caused me to make two trips instead of one.

ALBERT H. on

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Don is great to work with. I love the packing blankets being on the truck if you need them.

CHARLES M. on

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This is an excellent operation. Been using u-haul for years and has been the best in service.

jonathan A. on

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DAGOBERTO C. on

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steven T. on

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With all the U-haul's around us Midway is the only one we will use, and have used for the past 10 years.

donna S. on

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The gentleman was friendly and informative. The entire process of renting the truck was quick and relatively painless. I found i got a good price and was able to drop off at a convenient location. Also, the 24-hour drop-off was very helpful excellent!

Richard Y. on

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Howard H. on

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LARRY S. on

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LOUIS G. on

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Ron W. on

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The truck could have been cleaner. People were nice though.

taria D. on

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Nothing! Experience was absolutely amazing. Truck was used to deliver Christmas gifts to over 900 children affected by hurricane Michael in Panama City, FL Thank you all so much!

Amanda E. on

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EDWARD B. on

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The staff was professional and very helpful in hooking up the equipment and ensuring my rental was hassle free. Than you!

GARRY H. on

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Howard W. on

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The dealer I dealt with was rude and inconsiderate. Also the truck leaked water from rain and damaged my furniture. Terrible experience

STEVE A. on

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Brianna V. on

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VALERIE D. on

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Sandra N. on

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James G. on

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SANDRA R. on

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Everything was great.

SHAZZA L. on

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Mary Jean P. on

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