Customer Reviews for Mike Auto Lab
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ANN D.
Customer did not leave a comment.Kathy C.
Customer did not leave a comment.Gerald B.
Mike was exceptional in his handling of the rental. Everything was done online and over the phone. A seamless transaction that led to a successful project completion on this end. I look forward to renting from Mike again. Thank you!Paul T.
Customer did not leave a comment.ZUNG N.
Great customer service!Mary Lynn B.
Customer did not leave a comment.ANDREW S.
The windows in the vehicle did not work - at all! This was not noted anywhere and I immediately called the U-Haul customer service as soon as I rented the vehicle. Also, the gas station attendant was extremely rude.Shelley C.
Customer did not leave a comment.Ronald R.
The address could be fixed for the gps or a better sign out front, the only reason we found the location is because a review said it's at the Exxon. The check-in process was not great because the one guy who worked at the gas station didn't know where the key was so he told me to call another guy who then had to tell the guy where the key was, and then I dropped off the keys in the U-Haul key drop box and they called asking where the keys were. I just think this location could do a little more in making the process smoother, but overall can't complain.Meredith L.
Just mention that Mike's Auto Lab is within the Exxon gas station complex. The GPS seems to route you across the street into a separate shopping complex.Christopher C.
quick, efficient, easy return will certainly rent there againDAVID L.
Customer did not leave a comment.RONALD K.