Dropped off the trailer on 3rd of the month. Guy assured me he would send me the confirmation email. 3 weeks later I received an automatic bill withdrawn from my account for $300 and a receipt that said I had dropped it off on the 12th and incurred 9 extra use days. Just go somewhere else.
Caroline N
Citgo EZPass Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Selma, NC 27576
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Customer Reviews
- 3.0 Average Customer Rating
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Train people that work there what a u-haul truck, trailer is and how to rent one out and check one back in.
Scott WIn my opinion if the the venders around the country are like the ones I had the privilege of using there is nothing more to do ! Thanks U-Haul !
edward gHorrible location. The gal didn’t know how to do U-Haul. Had to call someone. Then said she couldn’t leave the store, but wanted me to pull up to the door after I was hooked up so she could get a picture of the hook up. That would then mean I would have to cross 3 lanes of traffic close to a stoplight. Told her I wasn’t going out that way, because I would have to cross 3 lane’s of traffic. It is a busy road. Not to mention that when I went to hook up the trailer, I had to pull it forward because it had been backed into a bank. I remember when U-Haul people hooked you up, you just had to unhook. Then not mention you have to check in on line, which was frustrating. Multiple emails. This experience was the worst I’ve ever had. U-Haul used to be quick and friendly, not anymore.
Lisa BThere was a wrong phone number and different address than when I signed up. Very stressful. I had to go to address in car to find who had my reservation
DIANE W