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Vicki T
Customer Reviews for Mikes Corvallis Bargain Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Though the equipment was maintained very well and clean, I had quite a few frustrations using the mobile sign in process, and there was also a “ service traction control” message that appeared on the dash every time we breaked and made a beeping noise. The employee at Mike’s was incredibly helpful not only with walking through the U-Haul app, but also this error that popped up. We were able to drive the U-Haul just fine, however it definitely was an inconvenience especially since they asked me to change pick up locations for my U-Haul because it was quite busy at the in town Corvallis location, and I was only offered a lower mileage rate for this inconvenience as well. I have rented with U-Haul, as well as my family, many times and this is definitely the most frustrating experience I have had so far with U-Haul. I tried to do a good by going to another location to help with traffic flow but I honestly wish I didn’t because of these inconveniences.
Morgan B